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31 Things Retail Workers Hear Regularly

"Do you have more of this in the back?"

Morgan Shaffer

Aug 20, 2018

Michigan State University

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Morgan Shaffer

I have worked in retail for five years now and every time I work, I hear the same things over and over and over again from customers. If you work in retail you know what I'm talking about.

1. "Do you have any coupons out right now?"

Coupons are ALWAYS on the store website or you sign up when we ask for your email; you'll get all the coupons so you never have to ask again!!!!!

2. "I don't have the coupon with me because it's at home. Can I use it anyway?"

Is that really how you think it works? Just think about it for a second. No. The answer is no.

3. "I know this coupon expired yesterday, but can I still use it today?"

As my girl Jojo would say "too little too late". You literally had a month to use this coupon. You should have come yesterday if you wanted to use it.

4. "Do you have any more of this in the back?"

Maybe? How many workers did you ask before me? If three of my co-workers already told you "no," then why are you still asking?

5. "Is it cheaper if I order this online?"

I don't work at the online store, I work in-store. You would have to check on our website to see the deals that are happening currently for that item.

6. "Swipe or chip?"

The screen literally tells you what to do to. Just look down and read the words on the pin-pad.

7. "Can you break my $50?"

Did you really just wait in line at the checkout just to ask that? Do we look like a bank?

8. "Just looking."

This is me when customers try to avoid eye contact or dialogue with me.

You. are. never. just. looking. Let me help you so you can get exactly what you need!

9. "I don't need any help."

Okay, then don't come crying to me when you can't find your size or need me to unlock a dressing room.

10. "I need a dressing room."

Oh now you want my help!

11. "Haha! Sucks that you have to be working today!"

You will hear this whenever it is a nice day out or it is a holiday. Yes, it does suck that I have to work today, but the only reason I am working on this fine holiday is because YOU are shopping on a holiday.

12. "This top probably looks so much better on you than me. I'm fat, haha."

UGH. What an uncomfortable situation you have put me in. Try the next size up I guess?

13. "Where did you get your top? Is it from here?"

Yes, it is from here. But three seasons ago, I'll help you find something similar.

14. "Oh, your top isn't from here? You shouldn't wear it here then."

I will add that to my list of "Things I will never do."

15. "It must be dangerous for you to work here with all these deals!"

Haha, no not really because I have bills to pay and mouths to feed!

16. Asks name for fitting room "I would prefer not to say."

I can't stalk you if you don't give me your last name, if that's what you're worried about. Make up a name. I have to put something on the door.

17. "Can I exchange my gift cards for cash?"

I have no words for this one.

18. Asks for email address at checkout "Um, you already have it."

Great! But we ask for it every time to send you a copy of your receipt.

19. "What time does the mall close?"

And they ALWAYS ask either five minutes before it closes or five minutes after it closes.

20. "Are the prices going to be the same tomorrow? When does this sale end?"

My guess is as good as yours. I don't make the rules, corporate does.

21. "Can I have a bag?"

Only paying customers receive bags, otherwise we will just assume you're a shoplifter.

22. "I am NEVER shopping here again!"

Oh darn. I think we will survive. Also, see you next week!

23. "I don't have my receipt or the tags but can I still return this?"

I still don't understand why anyone thinks this is okay. Also, give us your email next time and you'll automatically get your receipt so this doesn't happen.

24. Customer doesn't get their way "Every other store I go to can do that for me, why can't you?"

Because we are not that store. We are this store. Here is what I can do for you, if you let me.

25. "How's your day been? Mine's been good because I don't have to work today!"

Lucky you?

26. "Do you work here?"

Yes. Who else would be sizing the jeans?

27. Customer tells you their life story at checkout

Sorry about your divorce, your total is $25.97.

28. "Can I speak to the manager?"

Hi! I am the manager! Yes, me. Let's chat.

29. Customer shields pin from you at checkout

What am I going to do? Reach over the counter and grab your card?

30. "Oh, it didn't scan? It must be free!"

OMG! You're so right!

31. Customer asks you a question after you clocked out

Darn! Just missed out.

Unfortunately, this is just the surface of the things we hear in retail every day. I pray you are able to to get through your next shift without rolling your eyes.

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31 Things Retail Workers Hear Regularly

"Do you have more of this in the back?"

1. "Do you have any coupons out right now?"

2. "I don't have the coupon with me because it's at home. Can I use it anyway?"

3. "I know this coupon expired yesterday, but can I still use it today?"

4. "Do you have any more of this in the back?"

5. "Is it cheaper if I order this online?"

6. "Swipe or chip?"

7. "Can you break my $50?"

8. "Just looking."

9. "I don't need any help."

10. "I need a dressing room."

11. "Haha! Sucks that you have to be working today!"

12. "This top probably looks so much better on you than me. I'm fat, haha."

13. "Where did you get your top? Is it from here?"

14. "Oh, your top isn't from here? You shouldn't wear it here then."

15. "It must be dangerous for you to work here with all these deals!"

16. *Asks name for fitting room* "I would prefer not to say."

17. "Can I exchange my gift cards for cash?"

18. *Asks for email address at checkout* "Um, you already have it."

19. "What time does the mall close?"

20. "Are the prices going to be the same tomorrow? When does this sale end?"

21. "Can I have a bag?"

22. "I am NEVER shopping here again!"

23. "I don't have my receipt or the tags but can I still return this?"

24. *Customer doesn't get their way* "Every other store I go to can do that for me, why can't you?"

25. "How's your day been? Mine's been good because I don't have to work today!"

26. "Do you work here?"

27. *Customer tells you their life story at checkout*

28. "Can I speak to the manager?"

29. *Customer shields pin from you at checkout*

30. "Oh, it didn't scan? It must be free!"

31. *Customer asks you a question after you clocked out*

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The Best Lines from the Fab Four

And in the end, the love you take is equal to the love you make

The sun is up, the sky is blue, it's beautiful and so are you

Love is old, love is new, love is all, love is you

There's nowhere you can be that isn't where you're meant to be

Life is very short, and there's no time for fussing and fighting, my friend

He say, "I know you, you know me", One thing I can tell you is you got to be free

Oh please, say to me, You'll let me be your man. And please say to me, You'll let me hold your hand

It was twenty years ago today, Sgt. Pepper taught the band to play. They've been going in and out of style, but they're guaranteed to raise a smile

Living is easy with eyes closed, misunderstanding all you see

Can you hear me? When it rains and shine, it's just a state of mind

Little darling, it's been long cold lonely winter. Little darling, it feels like years since it' s been here. Here comes the sun, Here comes the sun, and I say it's alright

We danced through the night and we held each other tight, and before too long I fell in love with her. Now, I'll never dance with another when I saw her standing there

I love you, I love you, I love you, that's all I want to say

You say you want a revolution. Well you know, we all want to change the world

All the lonely people, where do they all come from. All the lonely people, where do they all belong

Oh, I get by with a little help from my friends

Hey Jude, don't make it bad. Take a sad song and make it better

Yesterday, all my troubles seemed so far away. Now it looks as though they're here to stay. Oh, I believe in yesterday

And when the brokenhearted people, living in the world agree, there will be an answer, let it be.

And anytime you feel the pain, Hey Jude, refrain. Don't carry the world upon your shoulders

I'll give you all I got to give if you say you'll love me too. I may not have a lot to give but what I got I'll give to you. I don't care too much for money. Money can't buy me love

All you need is love, love is all you need

Whisper words of wisdom, let it be

Blackbird singing in the dead of night, Take these broken wings and learn to fly. All your life, You were only waiting for this moment to arise

Though I know I'll never lose affection, for people and things that went before. I know I'll often stop and think about them. In my life, I love you more

Obviously the best superpower.

There have been many lessons learned.

1. The importance of traditions.

2. How to be thankful for family and friends.

3. How to give back.

4. What the word "community" really means.

5. That it isn't about the destination, but the journey.

6. The consequences of making bad choices.

7. To trust people, until you have a reason not to.

8. To be welcoming and accepting of everyone.

9. How to be my own, individual person.

10. How to work for what I want.

11. How to be great at giving directions.

12. How to be humble.

13. To be well-rounded.

14. How to be great at conflict resolution.

15. The beauty of getting outside and exploring.

16. To be prepared for anything.

17. That you don't always have to do it alone.