11 Things Every Cashier Wants To Tell You
Start writing a post
Politics and Activism

11 Things Every Cashier Wants To Tell You

Politely asking you to be polite.

11 Things Every Cashier Wants To Tell You
Mr. Ass

Dear Customer,

We in the retail and other customer service predominate companies appreciate you. There is something very satisfying about helping someone have a better day than they were having before they met you. But, as everyone knows, there are the good customers and the bad customers. Good customers make our jobs worthwhile, and bad customers make us want to quit on the spot and seriously injure ourselves. Unfortunately for us, we're not allowed to tell you which one you are. Because of that, I've taken the time to list eleven basic guidelines that, in my opinion, everyone coming in contact with a customer service associate — specifically cashiers — should follow.

1. Smile when we say hello.

[rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F06%2F21%2F6360208335154381761735078393_angelina-jolie-black-and-white-gif-perfection-smile-Favim.com-374540.gif&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=187&h=41b79fc142c6585cc37faf846ad114a7897dea17dc6c3170fba88cd7a93407d0&size=980x&c=3572080174 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F06%252F21%252F6360208335154381761735078393_angelina-jolie-black-and-white-gif-perfection-smile-Favim.com-374540.gif%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D187%26h%3D41b79fc142c6585cc37faf846ad114a7897dea17dc6c3170fba88cd7a93407d0%26size%3D980x%26c%3D3572080174%22%7D" expand=1]

You might be amazed how many people don't extend this simple courtesy. I know you've had a long day and the kids won't stop screaming or the boss is cracking down on you and they called you in on your day off and it's boiling hot outside...but another human being said hello to you. Please smile back to let us know you heard. It's just polite.

2. Make eye-to-eye contact.

[rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F07%2F15%2F6360420077314718191877605686_tumblr_lvk4chrva11qc7gy3.gif&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=683&h=8c17ca1a81652ed1dd1beb42a222baaebb4884fd1c50ed81182ad3034f2c47a2&size=980x&c=1167863780 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F07%252F15%252F6360420077314718191877605686_tumblr_lvk4chrva11qc7gy3.gif%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D683%26h%3D8c17ca1a81652ed1dd1beb42a222baaebb4884fd1c50ed81182ad3034f2c47a2%26size%3D980x%26c%3D1167863780%22%7D" expand=1]

This gesture makes most people uncomfortable, but it's only for a brief moment. Chances are your cashier is doing something involving being a cashier and not looking at you the whole time. Making eye contact is only necessary during the greeting and departing pleasantries because these are the crucial times when two people acknowledge each other's existence. And let's not forget that people with name tags and/or in uniform have feelings, too.

3. Get organized.

[rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F07%2F07%2F6360351991366829881076382182_mary-poppins-gif-julie-andrews-mp-reaching-into-carpet-bag.gif%3Fw%3D326&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=939&h=cac5f1d2d22a741b9899bb28540d51c4a0eff5a9e8c6a93745a0733b4dd1a689&size=980x&c=1562822879 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F07%252F07%252F6360351991366829881076382182_mary-poppins-gif-julie-andrews-mp-reaching-into-carpet-bag.gif%253Fw%253D326%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D939%26h%3Dcac5f1d2d22a741b9899bb28540d51c4a0eff5a9e8c6a93745a0733b4dd1a689%26size%3D980x%26c%3D1562822879%22%7D" expand=1]

Everyone misplaces something every now and then. But when you're pulling out all your different cards to find the one you actually need but it's not where it's "supposed" to be, so you shuffle around in your pool of receipts and coupon clippings until five minutes have passed by and you've grown a tail of angry customers about to let it out on me...it's time to get organized.

4. Don't make that joke where the item is free because it doesn't ring up!

Some classics do get old. Just don't, please.

(If you want to know a little secret: if you make this joke, your cashier is ten times more likely to make the checking out process more painful for you.)

5. Do not get mad if we currently do not have what you're looking for.

Getting mad will not make me produce something out of thin air. It is in our best interest to order more of what people are buying. Calm down and we'll have more soon. Most importantly, I'd appreciate it if you didn't take your frustration out on the messenger.

6. Don't hand over money that you just pulled out of your bosom, or is in any way wet.

It's really gross. If you don't have pockets, you can put it in your phone case. And as for laborers who are sweating and carry cash in their pockets, please just get a cheapo wallet from Wallie World for the sake of those taking your money.

7. "I'm good. How are you?" doesn't answer the question, "Did you find everything OK?"

[rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F07%2F15%2F636042005913181056-1128100245_tumblr_mn2ak2EQta1s51zjyo1_250.gif&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=627&h=b8634335ab6b050280dc036f7025824c4e18a49eb73438a75715542ad8213cf8&size=980x&c=3547995395 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F07%252F15%252F636042005913181056-1128100245_tumblr_mn2ak2EQta1s51zjyo1_250.gif%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D627%26h%3Db8634335ab6b050280dc036f7025824c4e18a49eb73438a75715542ad8213cf8%26size%3D980x%26c%3D3547995395%22%7D" expand=1]

Here's one for the kids: listen before you speak. It sounds simple, but it truly is discouraging when we ask you a question and you answer something completely different. If you didn't hear, there are polite ways to ask us to speak up so that you can answer properly. Otherwise, it sounds like you're talking to a little voice inside your head.

8. Do not call the female cashier anything but ma'am or the name on their name tag.

Please, PLEASE no more "sweetheart"s, "sweetie"s, or "darling"s. I live in the south, so I understand how it might be habit to call any female something cute, but please stop. My name tag is attached to me for a reason. If you didn't happen to see it, a polite "ma'am" will do.

9. When we give you the receipt, please ONLY grab the receipt.

[rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F07%2F15%2F636042002392626767-2044605845_giphy.gif&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=485&h=c1ced18638b4bd39ab05e167ef43441ed893291afd2501992c9ea3392da9724c&size=980x&c=2766410192 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F07%252F15%252F636042002392626767-2044605845_giphy.gif%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D485%26h%3Dc1ced18638b4bd39ab05e167ef43441ed893291afd2501992c9ea3392da9724c%26size%3D980x%26c%3D2766410192%22%7D" expand=1]

It's extremely weird and uncomfortable when you grab our fingers when taking the receipt. My hand was there...I'm holding one side and handing it to you so that you can very easily take it by the other side. At the very least, rest your hand below mine so I can drop whatever I'm holding into yours. Please don't engulf my hand while taking whatever I'm handing you, whether it be receipt, change, or a pack of gum. It's really awkward.

10. Please don't get mad at us because you have too many purchases.

[rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F07%2F19%2F636045332418727930-1017567793_tumblr_inline_o5lj1pS9GG1u1c21i_500.gif&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=354&h=eee53d58dcac223553f18fe8a8f64186bd9106561b82c83bc97cb1e6550a4a99&size=980x&c=979322244 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F07%252F19%252F636045332418727930-1017567793_tumblr_inline_o5lj1pS9GG1u1c21i_500.gif%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D354%26h%3Deee53d58dcac223553f18fe8a8f64186bd9106561b82c83bc97cb1e6550a4a99%26size%3D980x%26c%3D979322244%22%7D" expand=1]

I'm sorry you have heavy items, and I'm sorry your trunk is already full, and I'm sorry you only had an hour to shop and you took 65 minutes and would now like me to ring up your 200 items in 30 seconds or less. I will go quickly, but I can't go that quickly. Please don't vent your frustration out on us.

11. And finally, please remember that we've experienced all kinds of days, too.

I may have had a crappy day before you walked into my line. Nevertheless, I'm going to give you the brightest smile I can manage and be as polite to you as I possibly can because it's my job, but also because I want to help you not have the kind of day I've had. The customers who are always my favorites are the ones who don't assume I'm nice to them because they deserve it, but because we're all just people trying to get through our days and a little kindness goes a long way.

Most importantly, I hope you have a good day.


Your Cashier

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.

Reasons Why Taking A Girls Trip Is Always A Good Idea

After all, laughter is the best medicine.

Reasons Why Taking A Girls Trip Is Always A Good Idea
Libby Redd

Sometimes all you need is a weekend to be in the presence of your best friends.

Keep Reading... Show less
Ethan Menzies

*Cue Epic Newsroom Music*

Keep Reading... Show less

4th Of July Is The Best Time To Vacation

The 4th of July is truly an amazing time to be with the people who make you feel the most alive and appreciate all the freedom that we do have.

4th Of July Is The Best Time To Vacation

My family doesn’t vacation much. But my earliest childhood memory of vacation is going down to the beach for the 4th of July.

Keep Reading... Show less

Is Meaningful Casual Sex A Paradox?

Why noncommittal sex is more complicated than we'd like to think.


I lost my virginity to a graduate student from Los Angeles. We’d met at a rundown cafe whose Yelp page complained of an alleged rat infestation. His name was Ken and he was 25. What drew me to him was the peculiar way his mouth was perpetually fixed into a sideways, half-moon shape that was like a smirk but without any trace of smugness. But the two most striking parts of Ken by far were the dinner plate roundness of his face and his small, expressionless teddy bear eyes. Of the things that mattered to him, there was his best friend, a college dropout who sold computer parts in Toronto, and sex.

Keep Reading... Show less

A Conversation About Sex

"Sex is a part of nature. I go along with nature." - Marilyn Monroe

Thinking Beyond Barriers

There it is. Even though I'm not around you, I can feel it. Was there a flutter of embarrassment in your mind when you saw the word sex in this article’s title? Did you look over your shoulder to ensure nobody was around before you began to read this?

Keep Reading... Show less

Subscribe to Our Newsletter

Facebook Comments