No one knows retail like the youth of America. It's one of the go-to part-time jobs we inevitably find ourselves in, separating light-wash jeans from dark-wash jeans, defusing heated situations between angry customers (who for some reason can't find anything more important to them than a $5.00 deal on last season's blouses), and counting down the manic minutes to *hallelujah* closing time. Although the real world can be crazy, it's also entirely refreshing. I have to say that working in retail was one of the best decisions I ever made. It taught me a lot; here are some of the lessons I took away.
1. You will learn the true meaning of patience.
Some days will seem longer than others; some customers will demand more attention, but it's important to remember that keeping your cool is always priority. In the long run, that second run to the stock room will only take a few minutes, and it could make the world of a difference to that angry customer - whether they know how to express it or not.
2. Thoughtfulness goes a long way.
Compliment the girl's dress, ask the tired man at the register how his day went, listen to them and offer kindness. You could be the only smile they see that day.
3. Small talk is meaningful.
Don't be afraid to expand on a conversation (as long as there isn't a line of irritated customers); you'd be surprised how appreciative the non-regulars would be.
4. Witnessing new perspectives is a daily occurrence.
You'll have a big mix of people coming through those automated doors; although they may not express or reflect the same thoughts as yourself, you can learn a lot from them - absorb or move forward.
5. Organization is key.
All those nights of organizing nail polishes and book collections will come in handy when it comes time to create a "creative display" for the season's newest pullovers.
6. Co-workers can be amazing.
You share a special bond with your co-workers. Whether it's good or bad, no one else can relate to your daily struggles, shifting emotions and 3 p.m. hunger pains like they can. Plus, you always get to laugh about the insanity that is your life behind the counter.
7. Other co-workers may not be so amazing.
You win some and you lose some; try to take it one day at a time and when all else fails, confide in the better co-workers for emotional support. Things will get better.
8. There is no relief quite like closing time.
The only thing better than belting out JBiebs on the car ride to work is belting out the closing warning over the loud speaker at the end of the day. FIVE MO MINUTES, LADIES AND GENTLEMEN.
9. Prepare yourself for confrontation, but don't take it personally.
This is where you'll learn to grow; you're needed for more than you realize. Get a grip on the situation, figure out what they need, then give it your best effort. You won't be able to please everyone and that's OK. Accept it, and give it your best shot - there's always a manager who can help later.
10. Leaving may be harder than you originally anticipated.
Believe it or not, there will be aspects of the job that you're likely to miss. Whether it's your favorite co-worker's jokes, the pleasant regulars, or the employee discount - you'll experience the occasional feelings of nostalgia.
11. Your first paycheck is just as rewarding as your last.
There's nothing quite as rewarding as that first, second, third...and 53rd paycheck. Working hard for your paycheck is always satisfying.
