I am almost 20-years-old, almost two decades old, and I'm still a huge Disney fan. I've gone to Disney World for the third time in my life, and it felt different from the first time that I went to Disney, which was expected. Before going to Disney, I was excited for the magical times and not having to worry about much, since that is the job of the employees. I didn't dress like a princess or expect anything from the characters for myself, but I did have magical expectations that were not met. Disney World isn't just an amusement park filled with characters made from a company that owns more than the average person would think.
When Disney was created by Walt Disney, it was supposed to be a place people forgot their troubles. It was supposed to be a place families went to meet the characters on screen that they fell in love with. At one point in most children's lives, going to Disney World or Disney Land would be a dream come true. And it was an escape from the real world, from the world where misfortune lurks everywhere. But since Walt was in charge of Disney things have changed.
Now somethings have changed due to the changes in society or technology. But certain things about Disney shouldn't have changed and didn't have to change. The park itself has become much larger and fancier, but is Disney getting too big? And what about the company? Do they still have the goal of making it a magical time for all guests, and for all the events they run? What about their resorts or the events run by the resorts?
I've been at a Disney resort for about a week, for a dance event. My ears have been open to all the complaints: from a dance mom to a random child on the street. And sadly the complaints are loud but still don't seem heard by the company. Children complain of the heat (it's Florida this is expected). But mostly children and parents will complain about not seeing enough of the characters. It used to be that you could see characters on the street, now that only happens during a parade. Or it might happen during a special event. A special event would include a tea party. This tea party can cost up to $400 just for a small child to drink a small cup of tea with a tiny tea sandwich with one parent and be less than 10 feet away from a character. This event may last for up to an hour.
Such events make some people wonder if the magic created is created by a thieving leprechaun rather than a good fairy like Tinkerbell. Now the prices at Disney could be considered magical if you want your money to do a disappearing act. The complaints haven't just been about money either, some of the resorts are great with their quick cafe foods, but the setting is dirty. Around the resorts and on the monorail a guest can expect to see grime or dust on the windows and walls.
One guest complained about the restaurants in a resort being covered in dust over top, up high where it is easy to get dust into a person's lungs or into a guest's food. Another guest had a complaint about the monorail being an unreliable source or transportation. The monorail, a system meant to get a lot of people from point A to point B a lot faster than a bus or boat could do. The worst part, even though the monorail is for the use of Disney guests, it runs on a very short schedule, opening an hour after the parks have already been opened, then closing an hour after the park closes. Yet the monorail won't run an hour after magical hours, times that the park is opened a couple hours later for guests who are staying at one of the Disney resorts.
One more thing about the monorail and its reliability, it shuts down for everything. There hasn't been a day during my visit that the monorail hasn't had to shut down for technical difficulties or traffic. In all honesty, Disney has let down me, their guests, and worst of all I believe Walt Disney would've been disappointed. This is not what Walt had in mind for his parks, but this has been what it turned into.
























