I, an eighteen-year-old female from Nebraska, am currently working for the World Series champions, the Chicago Cubs at Wrigley Field. Wrigley is a historic venue, and stories are being written there every day. Here is one of the first game I worked.
First off, one of the best parts about working for the Cubs is the gear. When I arrived at the locker rooms and clocked in, they were handing out Cubs water bottles to us, to go along with our Cubs windbreaker, beanie, and cap. I was assigned to "Left Field Porch," basically an area a company buys out for their young, rich employees to enjoy a game. As one of my supervisors said "Be blessed!" if we got seating areas as first years because most of us had to work gates.
Anyway, I won't bore anyone with the details of what my actual job entails. I will say only about a quarter of the time I'm actually doing my job, the other seventy-five percent I'm explaining to people: a) where the bathroom is b) where the beer is or c) where the hotdogs are. The stadium is essentially a circle more or less, so if you keep walking you will run into all three eventually. So, I would pick left or right depending on what I was feeling and say: "What you're gonna wanna do is just keep walking that way."
Bleachers are the best and worst to work because everyone is wasted! For example, most people in their drunken state cannot understand the concept of reserved seating or a private area for a group, and continuously ask to walk through the porch. At the same time, most are good sports about being told no, they can't walk through the porch.
I did have one woman come up to me in the fourth inning complaining about not finding bleacher space for her group of five. I have had years of experience in working directly with customers and am always confused when they think we have any control over what they're mad about. No, they do not oversell bleachers, and even if they did, what do you want me to do! If you have any issues with how the stadium is run, your average Guest Services Associate can't fix them; send the Ricketts family an e-mail.
Another thing I noticed when working was that many people were just a little bit hesitant about coming up and asking me something. I think this is because I had the uniform and name tag, but have the face and body of a twelve year old, so they weren't sure if I was for real or not.
That night, the Cubs beat the Brewers! After the game, we had to wait for everyone in our section to leave, then we could go home. Working that night was a great experience, and I know by the end of the season I'll have my own Wrigley stories to tell. If you're interested in a seasonal position at Wrigley, you can check out the Cubs website around January/February, apply, and go through the interview process. It's pretty competitive, but I'd say it's worth it. I'm still new, but have enjoyed the people and the environment so far and would definitely recommend it.
