First thing's first, trying to support someone who has lost a loved one is always awkward and hard, no doubt about it. There are no clear instructions on how one should go one and proceed with these conversations. So, I am writing this as someone who has experienced loss myself, but also please keep in mind that everyone experiences loss and handles tragedy in their own ways.
First thing's is, don't stop reaching out. I know that many people reach out when the sad event happens, but it's important to keep in mind that you friend's life is not going to go back to normal after the news of this death settles down. This is actually their life now so it's important to remember this. Set something in your calendar to text them on any date that may be meaningful, whether this be the anniversary of their death, their birthday, or another important memory that you all hold dear.
Another important thing is to keep in mind that not everything has to be sad and a sob-fest. For those who have lost someone special, sometimes it can be a relief to hear funny stories and hear about the great fun they have had. These stories are what helps to keep them alive, and it's awesome to be able to hear them. Share them with as much detail as you can - remember that the family is usually living through these stories in a way.
For yourself, remember the good times, even if you wouldn't share these with the person's family. Allow this experience to help you reflect on life, how it relates to the individual and how it is going to affect you in the future. Also, take this as a moment to reflect how you might take this experience and incorporate it into your future, and take a moment to appreciate how this kind of loss would affect you.
Overall, remember that death affects everyone differently, and try to ask or read how each person is dealing with the situation. It's an awkward thing to go about, whether you are the one who is approaching it or the one whose family member died. Remember that everyone has good intentions (hopefully) and that death and grief is never easy. Always sent love and support to those you care about.
