As the days of crazy shopping approach, there's one group of people that many forget to thank during "the season of giving." These are the people that help you get what you need. These people can be found working at stores, bakeries, restaurants, and beyond. And sometimes, in the rush of it all, we don't remember that these workers are just like us, and are just trying to do their job. Of course, not all service you receive is going to be five stars, but as a shopper there are some ways to help make your interactions with these workers much better.
1. Treat retail workers like people.
No one wants to be talked down to. Remember that many times, the workers that you see first don't have much control over the problem you might be facing. Don't start berating them and demanding things. Usually, if you ask nicely you'll get what you want faster.
2. Try to avoid being THAT person who's distracted on their phone.
Having to deal with a person who's being distracted by their phone is frustrating. How can someone be sure if you're talking to them or to the earpiece in your ear. If it all possible, wait until after you're done on the phone to bring your things up to the register. Even just telling the person you're talking to to hold on a minute while you get rung up at the register goes a long way.
3. Don't assume because you're the customer, you're always right.
Yes, you're giving your money to this fine establishment, but sometimes coupons do have expiration dates and sometimes there's nothing that can be done about it. Sometimes places are busy and the wait time is longer than you expected. Try not to take out your anger on the workers, especially if the problem your facing has nothing to do with them.
4. Don't make a huge mess.
At tables in restaurants and coffee shops, in parking lots, and anywhere else you go this season, try not to leave a mess. Sometimes there are unavoidable messes. Of course that's fine. But leaving garbage all over your table at McDonalds or leaving toilet paper all over the floor in a bathroom just isn't nice. You wouldn't leave a big mess in your house like that would you? Someone else has to clean that, so just be considerate and throw out your trash.
5. Try to be nice.
Seems simple, but many don't really get this one. If you come in with a bad attitude, you're probably going to get bad service. But, if you at least try to smile and give the person on the other end of the register a good attitude, it's way more likely they'll be nicer back.
A good customer interaction is what makes retail workers' jobs rewarding. Give them the gift this holiday season of just being nice (and maybe a tip if they really went above and beyond).
