This year, I worked my 4th Black Friday with Aeropostale. Before that, I worked a Black Friday with PacSun. This was the first year I didn't have to work on Thanksgiving. Though every year the manners of customers don't seem to change. Most customers act pleasant despite the panic and rush of Black Friday but every year I still manage to get yelled at for things that are out of my control. I know I'm not the only retail worker who has been put through this either.

We don't control the sales, we don't control the prices, we're not responsible for your card declining - we just do what we are told to do, the companies we work for take care of everything else.

With that being said, we don't need your bad attitudes around the holidays (or any other time of the year).

Just as you are out shopping, we are spending time away from our families to make sure your shopping experience runs as smoothly as possible. We work long hours, opening earlier and staying open longer and later - and even skip/shorten or don't take/have a break. Just because you pull an attitude does not make us want to work faster or make us change our prices; it makes us want to get you out of our store.

So instead of irritating us retail workers, be kind. We understand that you are tired but we have been up as long as you have or even longer. We work hard for you and your families while supporting ourselves and our families.

Let's make the holiday season more enjoyable.