I have worked a lot of jobs in my 21 years. Some I've hated, some I've loved. Every one of them have taught me something. Maybe I have even learned the most from my current job, being a server at the Original Gangster, the OG. There are a few things that I wish people understood more about servers though. So I'm gonna lay it out for you.
1. I Like What I Do
Serving is fun. Not to mention after a shift I walk out with cash in hand. My coworkers are fun, and its a laidback experience. You can't get that everywhere!
2. You Are Not My Only Table
I want to give you the best service possible, that's why I do what I do. However, if you wave me down or literally snap at me, it won't make me do my job better. If you see the table across from you has a group of rowdy kids, or my face dripping with sweat, you have to understand I'm doing the best I can.
3. Serving is Humbling
There are times at my job when I realize I have it pretty good. There are also times when people take advantage and treat you badly just because you are their server. It makes me have new respect for people that have been doing this for 5-plus years or even 1-plus years.
4. My Job is Stressful
When we have a rush and the wait in the lobby is 30-plus minutes there is a feeling of ultimate chaos. You feel like your time management is in the tubes and that your tips are too. Sweat is dripping down your face and every time you go into the back kitchen you see the ultimate storm of people and yelling. Lots of yelling.
5. I Make a Chunk Of Change
In one four to five hour shift, I can clear around $50 on average during the week nights, more on the weekends in tips. Friday and Saturdays are the money makers; so if you are wanting to do something on the weekend, it better be worth it!
6. When You Ask Me What I Do, Please Don't Respond With, "Oh"
If you respond with, "Oh," when someone tells you they are a server, then I ask you one question: Have you ever been a server? If not, you should. Then you would understand that you can take your, "Oh," and shove it where the sun doesn't shine.
7. This is A Job
At the end of the day, it's a job. Jobs aren't always glorious. You go to work. You make as much money as you can. You go home. Then you do it all over the next day. The whole time you thank God that you have an income.
8. No, I Can't List Off All the Prices
Please don't ask me the exact price of a soda. Or an entree. I do not have the price of every item on the menu memorized, especially not the promos. If you are really that concerned about the price of a soda, just get a water, because we both know you are going to end up just getting one anyways. Also, steak and seafood are always going to be more expensive than a plain dish. You should know that.
9. I Do Other Things Too
I do other things other than serve. I have hobbies, family, friends. Do not assume that my life revolves around the restaurant. No, I don't want to gossip with you. No, I don't have any tips or dirty secrets about the restaurant. Most importantly; no, I cannot give you a discount, nor do I keep coupons randomly in my pockets.
10. I am a Server Not A Servant
Though I am your server and I will try to appease you in any way I can during your meal, do not talk down to me. I am a person. I am a hard working student that is trying to make some cash money. Do not look down your pointy nose at me. Do not shun me. Just remember the Golden Rule: Treat people the way you wish to be treated.
11. It's Not Always About the Tip
The cultural rules of tipping have drastically changed in the last few years. Around 15-20% is the expected tip if your server has done their job, extra is always appreciated. If you stiff someone completely, you are not only signaling that you are a douche, but you also are creating self doubt. The server will then start to question whether they did their job or not, it changes it into a personal matter. However, when you compliment your server, that is the good stuff. When you tell them that they've done a kickass job and you've left some sort of tip. That's what we do this for.
So there you have it. All the details, even if some seem like common sense. You would be surprised how many of these things are overlooked... Next time you go into a restaurant try to remind yourself that servers are people too, and we're just trying to make a living.
