Respect Customer Service Workers, We're Humans Too
Start writing a post
Adulting

Be Appreciative Of Those Who Work In Customer Service

People who work in customer service take the brunt of your problems, every day.

209
Be Appreciative Of Those Who Work In Customer Service
Image by StockSnap from Pixabay

Since I started working when I was sixteen, I have worked in several different customer service positions. I worked in fast food when I first started, then I began waiting tables, and now I work in two different call centers.

Working in customer service is something a lot of us have done, especially when it comes to summer jobs in high school and/or college. So why is it that if most of us have had that customer service experience in our teen years at least, so many people are so mean and totally not understanding towards customer service employees?

Customer service employees do what they do, to HELP YOU!

The people who go to work everyday to serve the public food, ring up items at a cash register, or answer your questions at a phone center are essential to our daily lives. Without these people, what would we do? If no one wanted to wait tables, we would never be able to go out to eat with our families. If no one wanted to work at a cash register, stock the shelves, and clean up the stores we shop in, we would not be able to shop for essentials or luxury items.

Many of you are probably thinking, "Well, we don't need people to work in stores, there is self-checkout and Amazon is a thing, too."

Aha, you have not outsmarted me! Customer service representatives work for Amazon, too. If you order something from Amazon and it is broken, what do you do? You call Amazon's customer service department.

Now, you're still trying to defend the self-checkout idea, aren't you? Did you think about the people who stock the shelves and clean up after you at the stores in which you shop at? Those people are customer service employees, too.

Those who stock shelves may do their job at night, but not always. I have seen grocery store stockers working during open hours, rushing to make sure what we need is available to us. Plus, I am sure you've asked these people questions, haven't you? Well, my friend, that is customer service.

Customer service employees deserve respect, nothing less.

Now that I have proved that customer service employees are essential, let me explain the type of disrespect these people endure on a daily basis.

Waiters and waitress that serve you and your family/friends deserve nothing less than an 18% tip and really, they always deserve 20%, let's be real. They bust their ass to serve you your meal and their wage is not livable. When I was a waitress, my wage was $3.60. I cannot count the number of times someone left pocket change or nothing at all on the table after they finished their meal.

Those working on phone lines to help you with a product or service do not deserve to be yelled at. These people go to work every day to answer your call when you need help, so do not yell at them - they are trying to help you.

Those working in fast food bust their ass at minimum wage for you to be able to eat french fries. Do not yell at them when you clearly see a long line.

It makes me uneasy that people can be so rude to those who go to work to help them.

It is unfair. It is almost as if people think customer service employees are non-elite or do not deserve respect. That concept is funny, as I do not know how many people I have heard talk about working in a fast food joint or serving tables during summer break when they were younger.

You would think more people would understand what is like working in these customer service positions. I think that it is important that we work together as a whole to start respecting customer service employees!

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
Featured

Which "Star Wars" Character Are You Based On Your Zodiac Sign

"The Rise of Skywalker" really got me thinking...

392
Which "Star Wars" Character Are You Based On Your Zodiac Sign

Here we go...

Keep Reading...Show less
Featured

NYC Classrooms struggle with marijuana and high students

The Cannabis landscape has changed, and so have what schools experience

549
Weed
Instagram
The National Institute on Drug Abuse (NIDA) reported that about 35.7% of 12th graders in the U.S. had used marijuana in the past year, and 11.8% reported daily use. As for coming to school under the influence, specific statistics can be hard to come by, but there is concern that the increasing social acceptance of marijuana may lead to higher rates of use among teenagers.
Keep Reading...Show less
Featured

The Best Capital Cities in the World To Visit

It's easy to overlook some of these, even just one - don't.

684
The Best Capital Cities in the World To Visit

Why think locally? Think big and consider traveling to the best capitals in the world.

What makes a capital "the best" – culture, sights, history & things to do, to say the least.

Keep Reading...Show less
Entertainment

How To Play 'New Girl's' True American Drinking Game

"It's 75% drinking, 20% Candy Land, and the floor is molten lava."

1581971
How To Play 'New Girl's' True American Drinking Game
i.amz.mshcdn.com

I think it's fair to say that anyone who watches "New Girl" knows about True American. This crazy, nonsense drinking game which pops up every so often throughout the seasons and first introduced in season one, episode 20.

Keep Reading...Show less
Featured

The Life Story of my Dreams

How I figured out what I want to do with my life.

1240
The Life Story of my Dreams

Yes, that's me in the photo above. I was around 10 years old in that photo and was obsessed with that pink and purple sweater. I wore it on a daily basis.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments