I messed up,
I bought a plane ticket without
Checking the fine print
No refunds, no returns
No going back.
The rules were rules
And that was that.
Well, my plans changed for an interview
And my ticket needed to too
I called and asked for a change
"The rules were the rules" they said
There was nothing they could exchange.
I called the next day to a sweet voice on the line,
I told her my story, she listened the whole time.
She said she would see what she could do,
She really wanted me to make that interview.
Her days are filled with endless complaints,
yet she treated mine with the care of a saint.
She called and haggled with the other folks
Saying, although the rules are the rules,
I was going to make it to that school
interview, one way or another.
I got my ticket changed free of cost,
If not my $300 would have been lost,
But besides the money and besides the plans
She showed me the work of the divine's hand.
I failed to read the fine print,
I should have just bought a new ticket
But she saw something in me
—She made my problems her own—
And showed a inexplicable mercy.
And maybe that's what God does too
He looks past all the fine print rules
And feels for what you're going through
He will fight for you, no matter what you do.
And although I'll never meet this women
On the other line
And it was just a stupid fine
And this is just a stupid poem
In the grand scheme of time.
She didn't do it for the glory
but she deserves to be recognized.
We need more people like
the Angel on the airplane helpline.