Are you that lucky person, like me, that is working in the retail field? Are you also that person, like me, who can’t wait to get out of retail? Not that working retail is hard, but sometimes it is a very stressful job, dealing with mad customers and crazy hours. In retail, you deal with the most customers, and you deal with them ALL DAY. While, you, the customer, thinks all we do all day is hang clothes on a rack, and ring up purchases, take a look into what we really have to deal with.
How I Met Your Mother ended 3 years ago, but it describes this situation perfectly!
Here are some struggles that only retail workers understand:
1. When the customer demands to speak to the manager
You explain to them something they don’t want to hear because it’s policy and there is nothing you can do about it, but they still demand to speak with the manager. Then the manager tells them the exact thing you told them….
2. When they ask you if you have more of that in the back or can you order one for them?
No, we don’t. We can’t control what the distributor/headquarters gives us. Or when it will be back in stock.
3. When your manager asks you to take your break later because a lot of customers came in, but you are starving now…
4. When you do get to take your break, but it’s busy season and you want more time…
5. When your boss asks if you can stay longer…
6. When your co-workers become your friends, and then they leave for another job, and you’re stuck all alone and miserable again….
7. When you explain something to a customer for the 10th time and they still don’t get it…
(Newsflash: They get it, they just don’t like it, so they pretend they don’t get it.)
8. When you are helping a customer and they tell you they’re whole life story instead of just asking where an item is, or a question…
9. When it’s slow season, and you did everything you could, and there’s no customers….
10. That one customer that just ruins your day….
11. When you know it’s your last customer of the day, and suddenly become happy again!
12. When your boss tells you you can go home early
13. I think this sums it up pretty much…
14. When the customers says that your job must be really easy, and they could do it…
Ha, I want to see you try…
15. When that one customer comes in, and is extremely nice/ good looking/ understanding/ doesn’t need help/ all of the above…
Can you relate to any of these? Do you have any more struggles that I didn’t mention?
Good luck! We’re all in this together!