The People You Will Meet While Working Retail

The People You Will Meet While Working Retail

They Will Make You Question Your Job Decision

I've recently started working in retail. I knew it would be hard work I knew it would be challenging. What I didn't know was about… the customers. I would insert scary music here if this was a video so do me a favor and imagine creepy music. Good job.

But in all seriousness, retail customers are the worst. Not all of them of course. There are a few gems who appreciate the hard work it takes to serve people. There are a few people who say thank you and make the employee want to make sure their experience in the store is a productive one. Not all people who shop are terrible.

But then there are those few. Those people that make you question your job choice. Those people who if you met them in the outside world and had nothing to lose you would probably fight or at least yell at. Those people who you might even know by name because that's how traumatised you were by them. These people should not be allowed to buy anything. They are rude. They are annoying and I'm calling them out.

1. The “Rude For No Reason”

These people come into the store with an attitude. They are either frequent customers or just terrible. They can never smile, be polite, or even express gratitude. You probably know these people by name and have certain duties you perform to make sure that they have everything they want.

2. The “Let Me Speak To Your Manager”

This person is a variation of the above person. If you don't do everything they want how they want it, they will ask to speak to someone. They will call the CEO if they have to just to get you fired. They make you wish you had some other job.

3. The “Give It To Me For Free” or “Can I Get A Discount?”

These people mistake your store for a flea market or they think they are at grandma's house where if they say it in the cutest way possible they will get what they want. I can not negotiate a price I did not set! I cannot give you anything free unless it's already labeled as a sample. Do not take it upon yourself to assume anything on display is for you to eat. It's not.

4. "The Child That Needs to be disciplined."

You know the one. The kid that comes in and steals food while their parents aren't looking. The one that screams at the top of their lungs for no actual reason. The runner, who has mistaken the store for a playground. The explorer who goes behind the counter and has to see everything. The impatient kid who can't wait for their parent to pay so they take it themselves.

5. "The Parent that needs to discipline their child(ren)"

These are the people responsible for the above. So spanking is outdated. So physical discipline is frowned upon... My mom did not have to spank me. She just had this look. A look that said everything and evoked fears without a word. She was not my friend, though we have an excellent relationship. She was my parent and I understood to respect her and to behave when I was in public. It didn't take much. All she had to do was tell me what she expected and if it wasn't done, there were consequences. Parents today are too concerned with their kids being mad at them and kids are not concerned enough. This is the opposite of how it's supposed to be.

6. The “Let Me Tell You My Life story”

These people aren't rude. They're just kind of bothersome sometimes. I have no problem listening to customers but these customers don't always pick the best time to give me their autobiography. They pick times where I am busy. Times where I need to help someone who is actually going to buy something. Times where I am in the middle of completing a task and only stopped briefly to ask if they needed help and instead I'm standing in the middle of the store, broom in one hand and ladder in the other listening to this person talk about how they once went on tour with Bon Jovi and can only eat boiled chicken when it's raining and that Donald Trump is a robot sent to Earth to confuse us all.

7. The “Oh, nothing, I'm just looking”

These people again aren't rude but they are always… just… looking. They walk around the entire store. They ask questions about each item that is sold there and then… they leave. They have bought nothing. They have only wasted time. Maybe they get a kick out of it. Maybe it's the highlight of their day. But for the employee. It's the Bane of their existence

Cover Image Credit: Flickr

Popular Right Now

10 Things I Learned When My Best Friend Got Pregnant In High School

In this world where you can be anything: be a friend (and be a good one).

Life: full of amazing, unforeseen circumstances. How you roll with the punches only reveals your strength.
True friends are like diamonds: bright, beautiful, valuable, and always in style." -Nicole Richie

I remember when I first heard the big news. I didn't want to believe it. My heart dropped. I was worried for you. What would happen? How would you get through this? Nothing we knew would ever be the same. Our world was about to change forever. I recalled the verse Isaiah 41:10, "Do not be afraid, for I am with you." I knew God was with you and would always be. I knew God needed me to be here for you, no matter what.

Turns out, you had this all in the bag. You handled everything with grace and dignity. You were strong even on your hardest days. You were overwhelmed with faith and you inspired me with your perseverance through the hardest times. I could not be more proud of who you became because of the cards you were dealt.

To Meaghan: I love you. I'm always here, no matter where. Hudson is so lucky to have you.

Here's what I learned from you and your sweet baby boy:

1. Contrary to popular belief, it is NOT the end of the world

Start making plans for the future. Pick out clothes, decorations, and toys. Help with all the madness and preparation. She would do the same for you. Plus, 9 p.m. runs to Toys-R-Us just to buy the baby some socks (because you do not know the gender yet) is always a good idea. You have to focus on the big picture. Life doesn't stop even when you want to.

2. No matter how much you want to freak out, remain calm

Getting unexpected news is never easy to hear. If needed, cry. Cry until you cannot anymore. Then, get up and be strong, she needs you. Be flexible (You want to come over to hang out? Right now? No, I'm not in the middle of ten thousand things, come on over). Be available (yes, even for her 3 a.m. insomnia calls just to see "what's up?") "Meaghan, why are you even awake right now?"

3. Radiate positivity. Always. 

This is an emotional time. The LAST thing she needs is someone bringing her down. "No, honey, you're glowing!" "You do not look fat in that bikini!!" "You are rocking that baby bump!" "Oh, that's your the third day in a row you're eating a Sonic burger for lunch? You go girl!"

4. Be ready for all the times: happy, confusing, stressful, sad, (but mostly) exciting

Mixed emotions are so hard, but look for the silver lining. With your support, she will be strong.

"Who knew picking out the brand of diapers to buy was so stressful?"

5. This world is a scary place. You never want to be all alone, so don't be. 

Like the song says, we, really do, all need someone to lean on. Just being there for someone goes a long way. "Meaghan what the heck are you doing in MY bed? How long have you been here?"

6. Lean on God. His plan is greater than we could ever imagine. 

When you don't know where to go, or who to turn to, pray! Pray for the burdens you feel. Pray for the future. Pray for patience. Pray for the ability to not grow weary. Pray for a heart of compassion. Pray. Pray. Pray.

7. Something we never knew we needed. 

Some of the best things in life are things we never knew we needed. Who knows where we would be without this sweet face?

"Hudson say Lib. Libby. L-- Come ON!" "CAT!" "Okay, that works too."

8. "Mother knows best" accurate, whether you believe it or not

Turns out, seventeen-year-olds don't know how to plan baby showers. Our moms have been there, done that. They want to be involved just as much as we do, so let them! Listen to their guidance. After all, they're professionals.

9. There will *almost always* be a "better way" of doing something...but, be a cheerleader, not a critic 

This is something many people struggle with in general, but it is not your DNA, it is not your place to be a critic. Let her raise her own baby. You are there to be a friend, not a mentor. ****Unless she's about to name the baby something absolutely terrible -- for the love of that baby, don't let her name that kid something everyone hates.

10.  At the end of the day, it's not what you have or what you know; rather, it is all about who you love and those who love you

Life has adapted, but for the better. We grew up, learned, and became stronger. All the while, we stayed friends every step of the way. We still have the same fun and most definitely, the same laughs.

Related Content

Connect with a generation
of new voices.

We are students, thinkers, influencers, and communities sharing our ideas with the world. Join our platform to create and discover content that actually matters to you.

Learn more Start Creating

The Art Of Loving What We Can’t Have

We really do love to break our own hearts, don't we?


I'll never forget the first time I looked in the mirror with fire in my lungs begging myself to stop the insanity that is loving things that don't love me. When I choose to love, I do so selflessly. I have never loved to be loved in return. I'm sure you can see where this becomes problematic…

Most of us are selfish. We don't just love selfishly, but our entire beings are riddled with selfishness. It's like a plague. Humanity by nature is so self-minded that they can't even begin to imagine the pain they are capable of causing. If we can't have something, we chose not to love it. We choose to turn our backs and be cold. We do so for selfish reasons. The fear of unrequited love, the fear of pain, the fear of transparency; they are crippling.

Did you ever think that maybe simply not being able to have something, doesn't mean it didn't love you back? Did your mother ever tell you that you can't always have everything you want? Did she lead you to believe this meant she loved you less?

I broke my own heart in two the night I had to let the caterpillar-turned-butterfly leave and be free. I watched it grow, I provided it with what it needed, but yet it still left. Five years old and I could not breathe because the pain from loving this small creature had closed off my throat in flames of knowledge I would come to discover in the future. I didn't stop loving it so I would hurt less, I loved it through the pain because everything on this earth deserves to be loved. Can you imagine what a human could do to me?

I broke my heart again when the man I loved couldn't stay. Not because he didn't want to, but because he had to, as life goes. There was no malice, there was no falling out, there was only grief. Grief for what I loved, and would still love, even when it was gone.

Loving is meant to be selfless, but loving one who does not love you back may be the most selfless thing on this earth. I went back to the mirror, fire in my lungs—this time I let the tears roll, quietly and softly down my face, onto my neck, feeling the fire just beneath the skin. I let myself feel my heartbreak. I did not scream, I did not sob, I simply felt what I felt.

I broke my own heart, but I took the pain because I would rather love what does not love me than never know love at all. What if they do love you back? My answer is simple; if you have loved, who loves you back matters little. You will always be loved in return—everyone is loved by someone. Everyone deserves this.

Related Content

Facebook Comments