Our Prison System Has Some Not-So-Secret Problems

Our Prison System Has Some Not-So-Secret Problems

How the prison system fails to protect citizens inside and outside of bars.

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On August 21st, inmates in prisons across the country commenced a strike which is quickly becoming one of the most prolific prison strikes of the modern era. The demonstrations, which are slated to run until the 9th of September, mark the one year anniversary of a bloody uprising at the Attica Correctional Facility in New York, which left several inmates dead. Striking tactics during the demonstration period have included refusal to work, and in some cases refusal to eat, also known as a hunger strike.

One of the highest priorities of the inmates is the securing of a fair wage for their labor. Prison laborers are often underpaid for the work they do, which included prison chores, basic trades, and sometimes dangerous tasks. According to Vox, some California prisoners have been voluntarily recruited to help combat wildfires during the state's worst season in history. These firefighters are paid a minuscule wage of $1 per hour plus $2 per day, far below the pay grade of a civilian firefighter.

On one hand, I sympathize with many of these prisoners' aims, and if I were in their situation, I would certainly feel as if I was being treated unfairly. On the other hand, I recognize that these men have committed crimes against their counties, states, and even the federal government. The fact that their labor is compensated at all could be considered an undue kindness. As a whole, however, I believe that the US prison system is in dire need of reform. Generally, prisons should only serve the purpose of restraining individuals who pose an immediate danger to themselves, others, and society. Nonviolent offenders, even those convicted of federal crimes like counterfeiting and fraud, have no place within correctional facilities.

This is not to suggest that justice not to be served. In any functional society, individuals who break the law must be punished, and justice must be upheld. All I mean is that jail time is not an ideal punishment for individuals who pose no danger to average citizens. Not only does it fail to dissuade these offenders in any way, the cost of housing these prisoners is a drain on the American taxpayer and country as a whole. I am no legal expert, and certainly not creative enough to envision punishments suitable for various crimes-such a thing is for judges and lawmakers to decide.

Whatever the crime and following consequences, reformed prisoners should be able to live normally after they have paid their debts to society. Too often, ordinary citizens are turned into criminals by the prison system, which makes no distinction between people who have committed acts of horrendous violence and individuals who made mistakes, broken the rules, but wish to simply atone for their actions and move on. The dangerous prison conditions and lack of focus on rehabilitation lead many to dive deeper into a life of crime, often ending in extended sentences and repeat offenses.

We all know this to be true within our cities and communities. For years, It's been an unspoken truth that the US prison system currently harms far more people than it helps. I am unsure how effective these strikes may be in reforming such a rooted and gargantuan system in the short term, but I am confident that with continued determination on the part of inmates, activists, and rational citizens, the prison system will slowly make strides towards justice for people on both sides of the prison walls.

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Customer Service Expert, Gary Brewster of Oneida Provides Tips for Displaying Appreciation to Your Customers

By taking a more direct and proactive approach to managing your customers, you can open up a new avenue of success for your business.

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Customer relationships are a core part of your business success. Many businesses that outperform their competitors are just more responsive in this area. By taking a more direct and proactive approach to managing your customers, you can open up a new avenue of success for your business. How can you display genuine appreciation to them? Here are tips and practices from customer service expert and accomplished entrepreneur, Gary Brewster in Oneida, Tennessee that you can adopt.

Event Sponsorship

There are many small signs of appreciation you can show to customers, but hosting an event provides significant evidence to customers that your business genuinely acknowledges and cares for their support. With these events, you can treat customers as guests - which can be a great way to elevate your relationship with them. After these events, you can follow-up with your customers, build upon that relationship, and gain additional insights into their expectations.

Customized Products and Services

Customers will be pleasantly surprised to see products specifically catered to their preferences. This shows that you do respond to their feedback and are appreciative of the information they provide. Also, you are reinforcing the fact that your business firmly puts a priority on their needs and is committed to elevating their experience. You can personalize your products through a couple of means, including offering them in certain colors, modifications, labels, and more.

Use Handwritten Notes

A handwritten note is one of the best ways to convey authenticity in your messages. When you use this medium for sending messages of appreciation to your customers, it generates a more positive response. In a world saturated with emails, social media messages, and mobile text, a handwritten letter can stand out. You can work with your team in organizing a schedule where customers are sent handwritten notes. These can especially work great for the holiday season as customers are more receptive to goodwill messages during this time.

Develop a Loyalty Program

While your business benefits form loyalty programs, they also make the customer feel more appreciated. For your most consistent customers, you are sending the message to them that their loyalty has not gone unnoticed and that you are truly grateful. When repeat business is rewarded, the long-term benefits will be valuable. Instead of merely creating a loyalty program from scratch, consider doing research and recognize specific purchasing patterns within your customer base. You can then highlight certain products they favor and make that the focal point of your loyalty program.

When it comes to maintaining a high standard of customer service, communication and goodwill are valuable. Showing appreciation to your customers is more than simply communicating with them, but also conveying a general sense of commitment to their needs. Your business stands to gain immensely by developing this unique approach to customer service. Consider adding more of these elements as you build your customer service strategy with your team.


About Gary Brewster:

Gary Brewster in Oneida, Tennessee is an entrepreneur and commercial roofing expert. Driven by building excellent relationships, he takes pride in providing the best customer service possible. As a business owner, his goals include delivering exceptional service, solving complex problems, and giving back to the community. Outside of the office, Gary enjoys spending time on his family farm with his wife, children, and grandchildren.


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To The Generation That Might Not Care, A Green New Deal Is Crucial

Take care of our planet and our future.

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The reality of climate change and method to address the issue has been a source of contention in the United States for far too long. While Republicans trail behind Democrats a great deal in the percentage who believe long-term, irreversible climate change is a real problem, an equally if not more important gap to acknowledge is that between generations.

A universally taught science concept in elementary school is the difference between weather and climate. Weather is the day-to-day condition of the atmosphere — rainy, sunny, etc. Climate is the weather of a particular geographic location over a long period of time. The weather in an area may be snowy on a particular January day but might overall have a warm climate (Trump has yet to learn this concept).

The gap between generational support for not only believing in the reality of climate change but if the government should take steps to prevent further harm on our planet is apparent. A few reasons that older generations may not support aggressive climate change policies are that many are not going to see the lasting impact of their harmful actions, may not want to acknowledge that their way of life for a majority of their life was detrimental to the environment, or that they simply do not think it is the government's role to further regulate current practices and lifestyles in the name of the environment (an argument supported by many conservatives).

Data For Progress

The "Green New Deal," proposed earlier this month by Rep. Alexandra Ocasio-Cortez and Sen. Edward Markey is mainly a list of ideas and goals rather than a carefully laid-out plan, though aims to eliminate greenhouse emissions through the creation of millions of jobs in the renewable energy industry, moving toward public ownership (a major source of disagreement among Republicans and Democrats), and much more. This plan is a comprehensive overview of many sources of environmental degradation that our nation has not addressed, despite the majority of the nation believing the climate change is a real issue.

There will undoubtedly be a major shift in the operations of many companies due to aggressive climate change policies, which could have been avoided at a drastic level if our nation had chosen to make climate change prevention a priority. Unfortunately, according to the Intergovernmental Panel on Climate Change, global temperatures will rise to an irreversible level in 12 years if the United States and other countries that greatly contribute to rising temperatures do not take action. A sense of urgency has been lacking for far too long is crucial.

Written into the recently proposed Green New Deal is a section detailing how it will attempt to remedy the inequality of those most directly impacted by climate change. Vulnerable communities, particularly communities of color, are not seeing an equitable distribution in disaster funding to prevent damage inflicted by the increasing frequency and intensity of natural disasters that have resulted as an increase in rising global temperatures — Which, regardless of your age, should be a glaring flaw in our current system.

I personally doubt that the entirety of the recently proposed Green New Deal will be enacted, however, I believe that anyone who values the quality of human life, clean air, clean water, food sources, for not just those in the United States, but around the world, should be supportive of a Green New Deal.

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