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5 Things I've Learned At My first job in the Restaurant Industry

Even when every single booth is taken at the restaurant people will still ask for one, and then proceed to get upset at you when you tell them one is not available at the moment.

Kirstyn Kubicki

Jul 05, 2018

University of Arizona

1430

5 Things I've Learned At My first job in the Restaurant Industry

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After starting my first restaurant job this summer I quickly learned the skills of customer service. I have found a new appreciation for people with jobs in hospitality and it has taught me a lot about myself and how to treat people. With that being said here are 5 things I have learned working in a restaurant.

1. It is difficult to deal with rude customers

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I get it, we all want to enjoy our dining experience because we are using our hard earned money to enjoy a nice, delicious meal. But a little secret is: people who work in hospitality jobs are much more willing to accommodate your needs if you are nice to them. There is a lot going on behind the scenes of a restaurant so mistakes are inevitable, but choosing to handle these situations with mature and respectable attitude will make everyone's experience better.

2. Tables are just not good enough anymore

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"Can I get a booth?" Being a host at a restaurant that has both booths and tables has lead me to the conclusion that people just hate tables. Even when every single booth is taken at the restaurant people will still ask for one, and then proceed to get upset at you when you tell them one is not available at the moment. Well, all I am going to say is, appreciate tables because they are the backbones of booths.

3. People think that tipping a server bad will "teach them a lesson"

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We all know those people that think tipping their server poorly will result in better service the next time. And the truth is, no, no it will not. This server will just be pissed and will continue serving tables how they always do. I always think it is important to realize that there is a lot of things that happen that are beyond the servers control, such as how long food takes to cook. Just know that they are usually always doing their best.

4. Patience is not a virtue when people are hungry

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People are very impatient when they are hungry, and I get it, so am I. But since working at a restaurant I understand the process that goes behind ordering food and understand that food does take time. Working in a restaurant has taught me how to have much more patience, both at other restaurants, and other aspects of my life.

5. Make reservations for large parties

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Not only will you not have to wait for a table, but the host will not be running around trying to figure out where to seat you. It just makes everyones' lives easier.

Before working in the restaurant industry I was pretty oblivious to how much work goes on behind the scenes to create a happy and enjoyable experience for customers. I have since realized that there is so much that the customer does not know or see. I am writing this to hopefully open the eyes to someone to be more understanding of people's mistakes and appreciative of the generosity offered through hospitality jobs.

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This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.

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5 Things I've Learned At My first job in the Restaurant Industry

Even when every single booth is taken at the restaurant people will still ask for one, and then proceed to get upset at you when you tell them one is not available at the moment.

1. It is difficult to deal with rude customers

2. Tables are just not good enough anymore

3. People think that tipping a server bad will "teach them a lesson"

4. Patience is not a virtue when people are hungry

5. Make reservations for large parties

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The Best Lines from the Fab Four

And in the end, the love you take is equal to the love you make

The sun is up, the sky is blue, it's beautiful and so are you

Love is old, love is new, love is all, love is you

There's nowhere you can be that isn't where you're meant to be

Life is very short, and there's no time for fussing and fighting, my friend

He say, "I know you, you know me", One thing I can tell you is you got to be free

Oh please, say to me, You'll let me be your man. And please say to me, You'll let me hold your hand

It was twenty years ago today, Sgt. Pepper taught the band to play. They've been going in and out of style, but they're guaranteed to raise a smile

Living is easy with eyes closed, misunderstanding all you see

Can you hear me? When it rains and shine, it's just a state of mind

Little darling, it's been long cold lonely winter. Little darling, it feels like years since it' s been here. Here comes the sun, Here comes the sun, and I say it's alright

We danced through the night and we held each other tight, and before too long I fell in love with her. Now, I'll never dance with another when I saw her standing there

I love you, I love you, I love you, that's all I want to say

You say you want a revolution. Well you know, we all want to change the world

All the lonely people, where do they all come from. All the lonely people, where do they all belong

Oh, I get by with a little help from my friends

Hey Jude, don't make it bad. Take a sad song and make it better

Yesterday, all my troubles seemed so far away. Now it looks as though they're here to stay. Oh, I believe in yesterday

And when the brokenhearted people, living in the world agree, there will be an answer, let it be.

And anytime you feel the pain, Hey Jude, refrain. Don't carry the world upon your shoulders

I'll give you all I got to give if you say you'll love me too. I may not have a lot to give but what I got I'll give to you. I don't care too much for money. Money can't buy me love

All you need is love, love is all you need

Whisper words of wisdom, let it be

Blackbird singing in the dead of night, Take these broken wings and learn to fly. All your life, You were only waiting for this moment to arise

Though I know I'll never lose affection, for people and things that went before. I know I'll often stop and think about them. In my life, I love you more

Obviously the best superpower.

There have been many lessons learned.

1. The importance of traditions.

2. How to be thankful for family and friends.

3. How to give back.

4. What the word "community" really means.

5. That it isn't about the destination, but the journey.

6. The consequences of making bad choices.

7. To trust people, until you have a reason not to.

8. To be welcoming and accepting of everyone.

9. How to be my own, individual person.

10. How to work for what I want.

11. How to be great at giving directions.

12. How to be humble.

13. To be well-rounded.

14. How to be great at conflict resolution.

15. The beauty of getting outside and exploring.

16. To be prepared for anything.

17. That you don't always have to do it alone.

18. How to be creative.

19. To brush off gossip.

I have never been so thankful to know you.

Dealing with the inevitable realities of college life.

Don't freak out

Email the professor

Attend the first class

Keep attending class

Have a backup plan

Remember that everything works out at the end

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