To whom it may concern,

First, I really don't understand our ticket system, and I'm not the only one. Some how I find it that every Monday before a game someone is texting our pledge class group message or texting our friend group message the same "can someone explain guest passes to me?" And every week they usually don't get a response. Therefore, no one knows what's going on. Can you put a video out or something explaining it? Because the PDF you put out is not helpful at all.

Second of all, why on earth is every guest pass a different price? First, we have to pay for the ticket itself, then we have to pay an upgrade fee to get a guest pass? What?! And the guest pass upgrade fee changes based on what game it is anyway? I don't understand this. You're already making money off of the original student who bought the $160 season tickets anyway, why do you need to make more money off of a guest pass too? And we're only allowed one guest per student? I think you think that I don't have that many friends. I have so many friends that don't go to Auburn that want to visit me and watch the game with me, but I'm only allowed one? Therefore, you are limiting my social skills.

Next, what the heck is up with this "clear bag policy," you went through all of my stuff last year when that policy wasn't a thing and now you just want to go through all of my stuff and constantly see it? Also, why do the bags cost $90? You are just encouraging us to punch two holes in a Ziplock bag and tie a string through it. I understand that it's a new NFL policy, but guess what? We aren't the NFL, we are division 1 from the NCAA. Not professional, college. Because it's really unnecessary to take more money from me to go to a game.

Also, it's great that all sophomores, juniors and seniors are guaranteed season tickets now, but if we're only allowed to sell four tickets a season then how are the freshman supposed to go to games? Because we are probably trying to sell tickets that they already have. But, if you're going to continue with this new ticket policy at least explain the guest passes better, but it's honestly just easier for everyone if you change it back to the way it used to be.

Sincerely,

Mad and confused