What You Don't Know About Customer Service | The Odyssey Online
Start writing a post
Politics and Activism

What You Don't Know About Customer Service

Put down your weapons, we're only trying to help.

20
What You Don't Know About Customer Service
Reference

Allow me to start off by saying how dare you even consider disrespecting a fellow human being who is only trying to assist you with any problems you are experiencing. You should never, under any circumstance, speak to a person as if they are your dog that just pissed all over the brand new carpet you bought yesterday. No one told you to go out to eat or to go buy that cell phone, or to do anything that requires you to interact with another person in a situation in which they are servicing you. It's called service for a reason, and if you would so kindly entertain me for just a moment I will bless you with the definition of service.

Service (n): The action of helping or doing work for someone.

I pray that my Sweet Briar English degree taught me a little something, because as I read this definition no where do I see the phrase "The action of allowing a person to degrade you as if you are the toe fungus they never scrape from their foul smelling feet." As an individual that has worked in customer service since the day she turned 16, I have dealt with the worst of the worst and I am always confounded at the end of the day when I consider how a person could truly believe in the horrid things they say to people when one feels they are experiencing a disservice.

First and foremost, the person you are behaving ignorantly towards is more than likely not the root of your problem. Those that work customer service, unfortunately, are playing the middle man. That steak that you ordered medium that trotted out of the kitchen still mooing? It wasn't made by your server, your server just made certain that it didn't bump into anyone as it trotted jovially to your table since you weren't in the mood to make your own medium temp steak. Yet here you are, yelling at your server and trying to degrade them like the yapping Chihuahua that you are. Your cell phone reception is spotty in the privacy of your own home, but you genuinely believe that shouting gibberish at the cellular sales team, while your face turns six shades of purple from lack of oxygen, helps the situation? I'm concerned for your mental stability if you absolutely believe that the sales team has control over where your cell phone reception works and does not.

Trust me when I say that after you leave, the customer service team is going to rip your character apart-- and rightfully so. All you've done is transform yourself into a belligerent baby that won't accept a bottle or rocking motions as viable options to shut you up. Pull yourself together and remember your roots; I at least hope your roots didn't embed mistreatment of others into your DNA.

Other than the fact that those in customer service are also human beings, you should be more considerate toward them because you don't know what sort of baggage they trudged into the workplace with that day. You carry around your very own specially stitched problems on your embroidered socks, now tell me why you've forgotten that others deal with daily struggles all the same? That's the one thing that bonds us as a whole: we all experience pain. Our situations may be diverse, and we may look different, but my heart bleeds the same way yours does. I promise you with every fiber of my being no one walks into work on any given day and says "I can't wait for the first person to yell at me today and make me feel more incompetent than a watch harboring dead batteries."

So, please show more appreciation of those working in customer service. They're only trying to help you.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
Entertainment

Every Girl Needs To Listen To 'She Used To Be Mine' By Sara Bareilles

These powerful lyrics remind us how much good is inside each of us and that sometimes we are too blinded by our imperfections to see the other side of the coin, to see all of that good.

506132
Every Girl Needs To Listen To 'She Used To Be Mine' By Sara Bareilles

The song was sent to me late in the middle of the night. I was still awake enough to plug in my headphones and listen to it immediately. I always did this when my best friend sent me songs, never wasting a moment. She had sent a message with this one too, telling me it reminded her so much of both of us and what we have each been through in the past couple of months.

Keep Reading...Show less
Zodiac wheel with signs and symbols surrounding a central sun against a starry sky.

What's your sign? It's one of the first questions some of us are asked when approached by someone in a bar, at a party or even when having lunch with some of our friends. Astrology, for centuries, has been one of the largest phenomenons out there. There's a reason why many magazines and newspapers have a horoscope page, and there's also a reason why almost every bookstore or library has a section dedicated completely to astrology. Many of us could just be curious about why some of us act differently than others and whom we will get along with best, and others may just want to see if their sign does, in fact, match their personality.

Keep Reading...Show less
Entertainment

20 Song Lyrics To Put A Spring Into Your Instagram Captions

"On an island in the sun, We'll be playing and having fun"

386729
Person in front of neon musical instruments; glowing red and white lights.
Photo by Spencer Imbrock on Unsplash

Whenever I post a picture to Instagram, it takes me so long to come up with a caption. I want to be funny, clever, cute and direct all at the same time. It can be frustrating! So I just look for some online. I really like to find a song lyric that goes with my picture, I just feel like it gives the picture a certain vibe.

Here's a list of song lyrics that can go with any picture you want to post!

Keep Reading...Show less
Chalk drawing of scales weighing "good" and "bad" on a blackboard.
WP content

Being a good person does not depend on your religion or status in life, your race or skin color, political views or culture. It depends on how good you treat others.

We are all born to do something great. Whether that be to grow up and become a doctor and save the lives of thousands of people, run a marathon, win the Noble Peace Prize, or be the greatest mother or father for your own future children one day. Regardless, we are all born with a purpose. But in between birth and death lies a path that life paves for us; a path that we must fill with something that gives our lives meaning.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments