If you've ever worked in food service, there's a lot of repeated habits that you see everyday. Sometimes customers give you a laugh, and other times not so much. Here are some of the most common phrases, actions, and routines that you'll find in the food service industry.
1. Those people that text/talk on the phone while you’re trying to take their order.
Just let me help you!
2. When customers you money everywhere but the cash register
If you could just wait until we reach the register please
3. “Hi, how are you?” “Can I get a-”
I'm good too thanks!
4. Customers questioning their price totals
Sir I've done the math 3 times now I'm sure
5. “Do you take American Express?”
The devil's credit card.
6. “Do you guys give samples?”
As long as you don't get thirty during a rush then yes!
7. You can pinpoint the customers that will ask for a receipt.
Tricks of the trade.
8. People that talk to the people behind them in line while you’re taking their order.
9. “Surprise me”
The phrase that gives any food service worker anxiety.
10. When customers point to what they want.
Which one?!
11. “What do you have that’s fat free, sugar free, gluten free, soy free, dairy free, and egg free?”
I have water if you're interested.
12. Cleaning the customer restroom and it’s like a World War happened in there.
What are you doing in there?
13. When customers ask you how much they owe before you even know.
I am not a wizard.
14. Customers that say “Everything here is overpriced” versus “Your prices are so reasonable!”
Sometimes you hear both in the same day.
15. When you accidentally get an order wrong and it’s like the end of the world.
I'm sorry I can remake it I promise, don't cry.
16. Or you get the order correctly but that’s not what the customer meant when they ordered.
Again I can remake it, please don't cry.
17. Getting a super sweet customer that’s very grateful and makes it all worth it again.
They give you the warm fuzzies inside.
