I’ve been working at a gas station for a little over six months, and although you can’t expect the highest quality of customers, we are more likely to be talked down to than treated with respect. Below is a list of things customers constantly do that annoy us and cause us to pull our hair out.
1. Call the girls “sweetie," “darling" or “baby."
Not only does this make the girls uncomfortable, but it angers the manager because it almost always gets reported.
2. Forget your pump number.
All you have to do is look before you come inside, it’s not that hard!!!
3. Tell us how to do our jobs.
No, we don’t care about how you think something should be done in the store. Unless you are our manager, keep your opinion to yourself.
4. Assume we are stupid.
Every single employee at my job had to pass a rigorous math test. I am in college, you are using food stamps to support your six kids. And I’m the stupid one?
5.Order 30 things in the QT Kitchen and expect them to be ready in 5 minutes.
This isn’t fast food. We make all the pizza fresh and customize each meal as you ordered it. If you want fast, go to McDonalds.
6. Try to steal.
We are trained to spot signs of stealing. When you lurk around the alcohol section and make sure no one is watching, it is obvious what you are doing.
7. Try to have a conversation when there is a line.
We fully appreciate that you are being polite, but we have to help everyone in line or we get in trouble. So thanks, but please step out of line.
8. Rush to the front of the line to ask a question.
We understand you aren’t ready to check out, but when there are six people in line and we are helping a customer, it is really rude to cut in front of them.
9. Leave the bathroom a mess.
Because we have a kitchen in the back, we have to have the same cleanliness standards as a restaurant. So leaving toilet paper all over the floor is unnecessary.
10. Get physical with employees.
We can very easily have you thrown out of the store, and have the cops called on you. Also, we frequently have cops waiting in the parking lot in case there is an incident, so please watch yourself before you pick a fight.
11. Try to get us to go against company policy.
I’m sorry that those chips are cheaper at the speedway, but I can’t charge you less. QuickTrip is a corporation and we can’t bend the rules just for you.
In conclusion, the customer is almost never right.In conclusion, the customer is almost never right.
