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Working In Customer Service, As Told By Soraya Montenegro

Cries in Spanish.

Paige Ryan

May 06, 2019

North Carolina State University

391

Working In Customer Service, As Told By Soraya Montenegro

Instagram: @jaimes.bi

Ah, the service industry. Whether you're working in food service, retail, or a call center, those of us who work serving customers know that it takes a special kind of dedication to get through your days.

And what better person than the supervillain Soraya Montenegro from the telenovela 'Maria la del Barrio' to express the stress that we are feeling?

1. When a customer walks in or calls a minute before closing.

¡LÁRGATE DE AQUÍ!

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2. When it's your break and you see it getting busy.

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3. When someone asks you to cover their double on a Saturday.

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4. When a customer tells a joke that's not funny but you have to go along with it.

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5. When you have to explain something to a customer ten times before they get it.

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6. When your coworkers are asking for help but you already clocked out.

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7. When the customer you're dealing with asks to speak to the manager and the manager says the same thing you did.

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8. When a customer threatens to never come back and you have to pretend to care.

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9. How you feel leaving work after using your fake customer service voice all day.

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10. When you're helping a customer and another one barges in and interrupts.

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11. When you're completely overwhelmed and your tables don't seem to realize or care.

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12. When someone says, "Oh, it didn't ring up? Must be free haha", for the millionth time.

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13. What you're picturing in your head when that one customer goes too far.

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14. When someone is making a mess where you just cleaned up.

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15. When you finally get home at the end of a hard day and you realize you survived.

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16. When you prove a customer wrong.

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17. When someone asks to speak to the manager... but you ARE a manager.

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18. When you see your lazy coworker slacking off again.

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19. When you walk into your shift and you're already slammed.

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20. When you and your coworkers hang out and share stories at the end of the day.

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This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.

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Working In Customer Service, As Told By Soraya Montenegro

Cries in Spanish.

1. When a customer walks in or calls a minute before closing.

2. When it's your break and you see it getting busy.

3. When someone asks you to cover their double on a Saturday.

4. When a customer tells a joke that's not funny but you have to go along with it.

5. When you have to explain something to a customer ten times before they get it.

6. When your coworkers are asking for help but you already clocked out.

7. When the customer you're dealing with asks to speak to the manager and the manager says the same thing you did.

8. When a customer threatens to never come back and you have to pretend to care.

9. How you feel leaving work after using your fake customer service voice all day.

10. When you're helping a customer and another one barges in and interrupts.

11. When you're completely overwhelmed and your tables don't seem to realize or care.

12. When someone says, "Oh, it didn't ring up? Must be free haha", for the millionth time.

13. What you're picturing in your head when that one customer goes too far.

14. When someone is making a mess where you just cleaned up.

15. When you finally get home at the end of a hard day and you realize you survived.

16. When you prove a customer wrong.

17. When someone asks to speak to the manager... but you ARE a manager.

18. When you see your lazy coworker slacking off again.

19. When you walk into your shift and you're already slammed.

20. When you and your coworkers hang out and share stories at the end of the day.

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The Best Lines from the Fab Four

And in the end, the love you take is equal to the love you make

The sun is up, the sky is blue, it's beautiful and so are you

Love is old, love is new, love is all, love is you

There's nowhere you can be that isn't where you're meant to be

Life is very short, and there's no time for fussing and fighting, my friend

He say, "I know you, you know me", One thing I can tell you is you got to be free

Oh please, say to me, You'll let me be your man. And please say to me, You'll let me hold your hand

It was twenty years ago today, Sgt. Pepper taught the band to play. They've been going in and out of style, but they're guaranteed to raise a smile

Living is easy with eyes closed, misunderstanding all you see

Can you hear me? When it rains and shine, it's just a state of mind

Little darling, it's been long cold lonely winter. Little darling, it feels like years since it' s been here. Here comes the sun, Here comes the sun, and I say it's alright

We danced through the night and we held each other tight, and before too long I fell in love with her. Now, I'll never dance with another when I saw her standing there

I love you, I love you, I love you, that's all I want to say

You say you want a revolution. Well you know, we all want to change the world

All the lonely people, where do they all come from. All the lonely people, where do they all belong

Oh, I get by with a little help from my friends

Hey Jude, don't make it bad. Take a sad song and make it better

Yesterday, all my troubles seemed so far away. Now it looks as though they're here to stay. Oh, I believe in yesterday

And when the brokenhearted people, living in the world agree, there will be an answer, let it be.

And anytime you feel the pain, Hey Jude, refrain. Don't carry the world upon your shoulders

I'll give you all I got to give if you say you'll love me too. I may not have a lot to give but what I got I'll give to you. I don't care too much for money. Money can't buy me love

All you need is love, love is all you need

Whisper words of wisdom, let it be

Blackbird singing in the dead of night, Take these broken wings and learn to fly. All your life, You were only waiting for this moment to arise

Though I know I'll never lose affection, for people and things that went before. I know I'll often stop and think about them. In my life, I love you more

Obviously the best superpower.

There have been many lessons learned.

1. The importance of traditions.

2. How to be thankful for family and friends.

3. How to give back.

4. What the word "community" really means.

5. That it isn't about the destination, but the journey.

6. The consequences of making bad choices.

7. To trust people, until you have a reason not to.

8. To be welcoming and accepting of everyone.

9. How to be my own, individual person.

10. How to work for what I want.

11. How to be great at giving directions.

12. How to be humble.

13. To be well-rounded.

14. How to be great at conflict resolution.

15. The beauty of getting outside and exploring.

16. To be prepared for anything.

17. That you don't always have to do it alone.

18. How to be creative.

19. To brush off gossip.

I have never been so thankful to know you.

Dealing with the inevitable realities of college life.

Don't freak out

Email the professor

Attend the first class

Keep attending class

Have a backup plan

Remember that everything works out at the end

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