Woes of Retail: The Awful Customer

Woes of Retail: The Awful Customer

Working in the service industry, you're bound to encounter your worst nightmare: the awful customer.
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Working in the service industry, you're bound to encounter your worst nightmare: the awful customer. They come in varying types: the one who asks the same question ten times, the one with the "Can I see your manager?" haircut, the one who resorts to threats, the inappropriate flirt, and the one who breathes on your shoulder. Of course, there are many more types that come in varying sizes and genders; however, those five types previously mentioned are the worst. The truly embody the definition of the awful customer.

Now, let's dive into these five types of the

1. The One Who Asks the Same Question Ten Times

We've all had a customer who has asked questions, usually about price signage, as it can be very confusing. A sign that is plastered with "80% off" in huge font, but has "up to" in tiny font. Yeah, thanks a lot marketing strategies for the sign that makes every customer confused and mistakenly excited about cheap prices that don't exist.


Anyway, normal customers tend to ask that question once. BUT. The awful customer, s/he makes it a point to ask multiple times. S/he directs you to every sign in the store with "__ % off" and is easily confused by the price point signs for products. They ask, "Well, what about my additional % off?" They ask, "So, that's the price?" They ask, "Can't I get anything more off of that?" They will ask again about the additional % off as you ring them up. Or they will angrily leave the store, fist in the air, proclaiming they will never shop there again.

2. The One With the "Can I See Your Manager?" Haircut

Okay, so maybe the customer doesn't have THE haircut. They might not be wearing mom jeans, and they might not have terrible, chunky highlights. But they do have the look and the tone as they ask to see the manager.

Here is a word-by-word conversation; one of my many encounters with this customer type:
Customer: "Can I see the manager?"
Me: "Yes, I am a manager."
Customer: "Can I speak to a manager, please?"
Me: "You are still talking to a manager. Do you have a question?"
Customer: "Oh," says with attitude. Continues to complain about how we don't have a type of wallet we used to sell 10+ years ago.




This customer type will also proceed to blame said manager for any problems they've experienced from the store. Whether it was the actual store you work at, a store in a different location, or the online site. The customer, without fail, blames you for receiving the wrong shirt they ordered online. And once you've fixed someone else's mistake, the customer will be angry for how much time it took, as if you purposely strung out the situation. Oh, yes, how you love telling this customer type you are the manager....

4. The Inappropriate Flirt

I've personally encountered this customer type as mostly old men and small teenage boys. They both act the same--very bold, loud statements. Except old men typically say it directed toward you, while the boys tell it to their friend as they snicker.

You did not expect this. You were merely answering a question, grabbing an item from a tall shelf they can't reach but want to buy, or saying hello. And the boy says to his friend, "She's hot. Look at her butt." Or the old man says, "How about hello to you, pretty thing. Call me sometime." Yes, they could be jokes, but it never stops being uncomfortable.

5. The One Who Breathes on Your Shoulder



Like all the other customer types, this is very self-explanatory. You're helping a customer pick out a yellow purse. You bring her three: a solid yellow, a multi-colored, yet mostly yellow, and a twinge of yellow. Maybe that's all you have left; maybe you wanted to show her variety. She doesn't take them from your hands. Instead, she walks up to you, staring at the purses and then back at you, and then back at the purses. You feel her breath linger after every word of her sentence, "None of these will work. Thank you for wasting my time."

Or maybe an older gentleman comes in, looking for a certain type of winter coat. You take him to the warmest ones, upon his request. You try to let him browse on his own, but he keeps asking you questions and walking closer to you. He is three inches away from your face now, and you can smell that he hasn't brushed his teeth lately. You're stuck in this situation for a few long minutes. Although he does buy a coat, you can't help feeling that the customer that doesn't believe in personal space wasn't worth it.


This list merely scratches the surface of the awful customer breed. Sadly, they come in more types; sometimes, they come in hybrid types. Hopefully, this breed of awful customers will cease to exist any day now.

Cover Image Credit: Synchrony

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Most Popular Beauty Gurus On YouTube That Will Inspire You

"May your day be as flawless as your makeup."
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On YouTube, there are so many different channels, but favorite are the beauty ones. Here's a list of the 20 most popular beauty gurus on YouTube that will inspire you:

1. Jaclyn Hill

Jaclyn Hill, 26 years old, is a professional makeup artist, beauty and fashion blogger, and YouTube phenomenon who publishes videos to her channel Jaclyn Hill.

2. Nikki Tutorials

Nikki De Jager, 22 years old, is a professional hair and makeup artist whose publishes her videos NikkieTutorials YouTube channel.

3. Nicole Guerriero

Nicole Guerriero, 30 years old, is a makeup and beauty guru with an enormous social media presence. She runs a blog called Naturally Nicole where she posts tutorials, DIYs, reviews, and fashion blogs and beauty videos on her Youtube channel.

4. Carli Bybel

Carli Bybel, 26 years old,YouTube superstar and makeup, beauty, fashion and fitness guru who publishes videos to her channel. In addition, she also runs a highly successful blog called The Fashion Bybel.

5. Bethany Mota

Bethany Mota, 21 years old, YouTube star known for giving beauty tips to youngsters on the web. Her channel has earned over 10 million subscribers. She became the first YouTuber to ever be a cast member on Dancing With The Stars in 2014, and that same year she also won a Teen Choice Award for Most Popular Female Web Star as well as a Streamy Award for Best Fashion Show. In addition, she also collaborated with Aeropostale clothing line.

6. Lauren Curtis

Lauren Curtis, 24 years old, top Australian YouTube fashion and beauty guru known for her channel, where she posts makeup and hair tutorials, product reviews and all things beauty-related.

7. Laura Lee

Laura Lee, 28 years old, YouTube beauty vlogger who posts hauls, makeup tutorials and look-books to her channel.

8. Casey Holmes

Casey Holmes, 25 years old, hair and makeup obsessed YouTuber who publishes videos on her channel.

9. Teni Panosian

Teni Panosian, 32 years old, beauty, makeup, skincare, hair and style video blogger and vlogger also known as Miss Maven.

10. Tess Christine

Tess Christine, 25 years old, beauty and fashion guru who started her YouTube channel in April of 2011.

11. Lauren Elizabeth

Lauren Elizabeth, 22 years old, actress, fashion and beauty YouTube personally known for her channel who also opens up to her subscribers about serious issues in her life in hopes of inspiring girls everywhere.

12. Manny Mua

Manny Mua, 25 years old, popular YouTube personality who runs a beauty and makeup channel where he posts reviews, tutorials and more to his channel Manny Mua.

13. Jeffree Star

Jeffree Star, 31 years old, is gender-bending singer, fashion designer, DJ, performer, makeup artist and fashion and beauty blogger who publishes videos to Youtube.

14. Kathleen Lights

Kathleen Fuentes, 25 years old, Style Haul partner and beauty guru known for her YouTube channel as KathleenLights.

15. Aspyn Ovard

Aspyn Ovard, 20 years old, video content creator who is a beauty and fashion guru known for her self-titled YouTube channel. She also runs a secondary channel called Aspyn + Parker with her husband Parker Ferris. In addition, Aspyn and Parker own an clothing store online called Luca + Grae.

16. Desi Perkins

Desi Perkins, 29 years old, lifestyle and beauty vlogging sensation on YouTube who is also incredibly popular on Instagram.

17. Caitlin Bea

Caitlin Bea, 23 years old, YouTuber who is a beauty, fashion, and lifestyle guru. She became a partner with StyleHaul and Maybelline New York.

18. Patrick Starr

Patrick Starr, 27 years old, Filipino-American YouTube beauty expert, better known online as Patrick Starrr, who works as a professional freelance makeup artist.

19. Huda Kattan

Huda Kattan, 33 years old, social media phenomenon who created the blog Huda Beauty which became the #1 blog in the Middle East and a top 20 beauty blog worldwide. She posts her video content to her self-titled YouTube channel as Huda Beauty. She is a Hollywood trained makeup artist and beauty consultant who started her own makeup cosmetic line.

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Tati Westbrook, 35 years old, best known on YouTube by her channel name GlamLifeGuru, she is a Hollywood makeup artist and stylist who posts beauty hauls, tips, tutorials and reviews to her channel.

Cover Image Credit: Pexels

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14 Adorable Products To Buy That Support Good Causes

Why buy boring old toilet paper when you could buy some that goes towards installing toilets in impoverished areas? (Yes, this exists. Stay tuned.)

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Online shopping is no rarity in this day and age. Nearly everyone has once been guilty of adding item after item to their shopping cart then realizes their grand total is pretty much twice the amount you set out to spend. This is maybe not the best of situations to be in, I must admit...

However, if you have an issue with overspending online then you might as well put that money towards a good cause. So, next time you have that itch to online shop, head in the direction of one of these charitable brands and products. Treat yourself to a cute bracelet or fresh coffee beans or even some toilet paper while also supporting a cause attempting to make the world a better place.

If you happen to have that online shopping itch RIGHT NOW then click the links provided beneath each individual product or brand's photo.

1. Who Gives A Crap toilet paper

Who Gives A Crap

Who Gives A Crap is a toilet paper company that fills online orders. Their toilet paper 100% recycled and made WITHOUT trees. Also, 50% of its profits are donated to build functioning toilets and waste systems in areas that do not have them.

Their most recent monetary donation towards this cause was $46,000.

2. 4 Ocean bracelets

4 Ocean

4 Ocean is another charitable company that produces bracelets in efforts to end the ocean plastic crisis. Each of their bracelets is made from recycled materials, and with the purchase of one of these bracelets one pound of trash is removed from the world's oceans. Also, each individual bracelet often supports a different charitable cause as well as removing this pound of waste. The bracelet I have from this company went towards supporting Coral Restoration Foundation for example.

To date, 4 Ocean has removed 4,509,249 pounds of waste from the world's largest water sources.

3. Pura Vida bracelets

Pura Vida

Pura Vida is probably one of the most well-known brands on this list. The company was founded in 2010 in Costa Rica and was met with extreme popularity. Pura Vida makes and sells jewelry (primarily bracelets) in order to support and employ artisans worldwide. The company also carries special charity collections of bracelets in which the proceeds directly go towards causes such as suicide prevention, breast cancer awareness, Parkinson's disease, and sexual assault awareness.

4. Black Rifle Coffee Company coffee and apparel

Black Rifle Coffee Company

This company is owned and run by veterans. BRCC not only encourages patriotism, but also gives a portion of its proceeds to charitable causes for U.S. veterans, law enforcement, fire departments, and first responders.

5. United By Blue apparel and accessories

United By Blue

All of United By Blue's clothing sales go towards cleaning up the world's bodies of water. For every product they sell, the company removes 1 pound of waste from oceans, creeks, rivers, beaches, streams, any body of water. On top of all of this, United By Blue also organizes waste cleanup that the company as well as it followers can participate in.

They have currently removed 1,756,888 pounds of waste.

6. Yuhme water bottles

Yuhme

Yuhme is a company that produces and sells reusable water bottles made from sugarcane. With the sale of each singular bottle, 6 months of clean drinking water is provided to people in the Central African Republic. The company partners with the organization Water For Good, which is a organization geared specifically towards providing the Central African Republic with drinking water and bringing their community together as a whole.

Yuhme has now donated 44,148 months of drinking water, avoided 1,800,796 km worth of driving emissions, and have avoided sending 15,698,328 plastic bottles to landfills.

7. S'well water bottles

S'well

S'well is popular brand that was actually endorsed by Oprah Winfrey at one point. The water bottles are stainless steel and double-walled, designed to keep your water cold for a long time while also seeking to eliminate the waste of plastic bottles. S'well currently is in the midst of their "Million Bottle Project" which aims to eliminate 100 million plastic water bottles from the Earth's landfills and waterways by next year. By buying one of their bottles, you are not only lessening your own personal amount of waste but also aiding this project.

8. Pawz apparel

Pawz

Paws is a clothing company that donates 10% of its profits animal shelters across the United States. They also use their public platform to support and endorse no-kill shelters and bring awareness to the abuse and euthanization of innocent animals.

9. Ivory Ella apparel

Ivory Ella

Ivory Ella is a brand and online store that is affiliated with the association Save the Elephants. The company was started in order to combat the ivory trade and the abuse of elephants. The brand's clothing line donates a portion of all of its proceeds to Save the Elephants, which fights for the conservation and protection of wild elephants.

10. Pela cases

Pela Case

I'm sure a lot of you have seen these eco-friendly cases advertised on your Instagram feeds. The phone cases are not only compostable and prevent the waste of plastic phone cases in landfills, but their sale also goes to help the organization 1% for the Planet. Pela also currently carries specific lines of cases that are geared towards helping our oceans by assisting charity organizations such as Save The Waves and the Surfrider Foundation. Also, these cases are adorable and very durable. I have one, and they do a great job of protecting your phone.

11. LUSH lotion

LUSH

LUSH is not only cruelty-free, but it also all natural ingredients in their products. The company's Sustainable Lush Fund projects work to support regenerative agriculture worldwide. LUSH, overall, is very well-known for its cosmetics packaged is 100% recyclable materials, but there is one product in particular at the moment that assists a charitable cause: Charity Pot lotion. 100% of the profits made on this lotion are donated to grassroots organizations working for environmental conservation and awareness, animal welfare, as well as human rights.

12. Love Your Melon hats

Love Your Melon

Love Your Melon was started with the goal of putting a hat on every child's hat that was battling cancer. The company donates 50% of the profits from its hats (and other assorted clothing accessories) to the Love Your Melon Fund that assists their non-profit partners is fighting pediatric cancer.

13. BeYOUtiful apparel

BeYOUtiful Foundation

BeYOUtiful Foundation is a non-profit organization that helps connect breast cancer survivors to salons and hair stylists in efforts to make women feel beautiful all throughout these hard times in their lives. All profits from their line of apparel go towards the organization's efforts.

14. TOMS shoes

TOMS

TOMS is a well-known company that was founded in 2006 as a result of the company's founder witnessing the hardships of children growing up without shoes. So, for every pair of shoes TOMS sells, the company gives a pair of shoes to a child in need. However, the company has now branched out to the sale of eyewear which assists in giving children in need prescription glasses, the sale of coffee which helps in the distribution of clean drinking water, as well as the sale of bags which supports the continuation of safe birthing services.

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