Today, I have talked to four automated toll-free phone systems, six customer service representatives and sat on hold for a total of 36 minutes. Why? Because I broke my iPhone. Again. Or, better answer: because Apple is a money-sucking monster bent on bleeding every dollar out of American pockets.
Okay, so maybe I'm a little bitter about my own particular life choices that have led me to this situation, but there really is an issue here with Apple that needs to be addressed. Why are we still giving them money? Why do I need my group texts and emojis so badly that I'm willing to spend entirely too much money on a low quality phone that probably costs about $11 to make? Why is it acceptable for Apple to charge $600 for a phone that someone actually broke by sitting on it in their back pocket?
When someone says “indestructible iPhone" I literally laugh at the audacity of such a pipe dream. Like, yeah okay, and I'm Beyoncé. But in reality, this is a totally feasible idea. It can be done. Android does it. Samsung makes waterproof phones these days. But Apple doesn't put in the extra effort to ensure that their phones can actually withstand me living my life. They don't have to, and they know it. Apple has managed to be named the most valuable company in history, and has managed to attract lines of people willing to camp outside of stores for days waiting to buy a fragile combination of metal and glass.
Apple wants to be elite so badly that they literally made their own version of a text message, and we've all accepted it. I don't know why I think less of someone whose texts show up green, but the judgement is definitely there. Apple just continues to keep me locked in the grueling cycle of breaking every iPhone I ever have, telling myself I want an Android, realizing that's ridiculous (because, like how would I group text my friends?) and finally resigning to hating myself and buying a new iPhone.
I'm sick of it. Who let Apple be in charge of everything? It's 2015. We can almost print human organs with 3-D printing technology, but somehow the whole world is still letting Apple get away with making an entire phone screen out of (surprisingly breakable) glass. Are we pretending they don't have the means to manufacture iPhone screens out of literally anything else? I'm putting my foot down. I would write a letter to the CEO of Apple just to give him a piece of my mind if I actually knew how to get the CEO of Apple to take time to read a letter I sent him.
So naturally, I'm doing what any young adult does about pressing issues in 2015—complaining about it on the internet. This is my open invitation to the general population of the online world: If anyone wants to start a revolution about this, hit me up because I'm down. I'm thinking we make some posters, march on the Capitol and demand that Apple changes their ways, because we see what you're doing, Apple, and it's lame.
But until then, I'll just be here, waiting for my new iPhone to come in the mail.
