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27 Thoughts You Have As A Call Center Worker Who Hates It As Much As You Do

We hate it just as much as you do.

Elizabeth Clark

Jun 20, 2018

Bowling Green State University

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OK, so, I recently started working at my university's student enrollment communication center, which is basically just a fancy term for "call center." Essentially, what I do is dial numbers and campaign about specific topics that pertain to my school. For example, we call junior's in high school to let them know about our application process, and we call people to answer any questions they have about our orientation process.

We're basically like any other call center, and we definitely receive the expected treatment from people who don't like answering unknown numbers.

Here are 27 thoughts I have during my work day, as a student caller.

1. God, my job is so f*ckin easy.

2. I literally just sit in a cubicle all day.

3. OK, first call... it's ringing... good.

4. Still ringing....and ringing....

5. "Hi! my name is..." and they hung up.

6. 37 calls later Why is no one picking up??

7. You're not funny or quirky if you fake a conversation in your voice mail.

8. Why are you picking up your phone if you're in class/work?

9. God, I hate my job.

10. Please stop yelling at me, sir.

11. How many calls have I made today?

12. Am I near my call count yet?

13. Oh my god, someone ACTUALLY picked up the phone.

14. AND THEY'RE POLITE???

15. "And if you just..." oh, they hung up.

16. When did they hang up?

17. Have I just been talking to the air for the past two minutes?

18. Did I dial this number right?

19. Look, bro, I know we have the right number. I just HAVE to say: "Sorry, we'll get that fixed right away!"

20. "Sorry, Chipotle...someone must have given us this number as a joke. It won't happen again."

21. I have no idea how to pronounce this name, so I'm just gonna wing it.

22. Why are you expecting ME to say hello first...when YOU'RE the one that picked up the phone?

23. Wow...what if I was trying to offer you a job or a scholarship? Then would you have screamed at me KAREN??

24. Of the 258 people I have called so far...2 people were nice.

25. People honestly suck.

26. This is an awkward and pretty long silence...why aren't they responding?

27. Oh...they hung up.

Honestly, the life of a student caller is so routine and sometimes extremely mundane. But, I'm so blessed because It's a great learning experience and has taught me ALL kinds of customer service techniques. It even helped me get over my phone anxiety!

In fact, I really believe everyone should have to experience working in a call center. It's something that really teaches you how people act and how important first impressions actually are. You never know who might be calling you, so don't always assume it's a telemarketer.

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This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.

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27 Thoughts You Have As A Call Center Worker Who Hates It As Much As You Do

We hate it just as much as you do.

1. God, my job is so f*ckin easy.

2. I literally just sit in a cubicle all day.

3. OK, first call... it's ringing... good.

4. Still ringing....and ringing....

5. "Hi! my name is..." and they hung up.

6. *37 calls later* Why is no one picking up??

7. You're not funny or quirky if you fake a conversation in your voice mail.

8. Why are you picking up your phone if you're in class/work?

9. God, I hate my job.

10. Please stop yelling at me, sir.

11. How many calls have I made today?

12. Am I near my call count yet?

13. Oh my god, someone ACTUALLY picked up the phone.

14. AND THEY'RE POLITE???

15. "And if you just..." oh, they hung up.

16. When did they hang up?

17. Have I just been talking to the air for the past two minutes?

18. Did I dial this number right?

19. Look, bro, I know we have the right number. I just HAVE to say: "Sorry, we'll get that fixed right away!"

20. "Sorry, Chipotle...someone must have given us this number as a joke. It won't happen again."

21. I have no idea how to pronounce this name, so I'm just gonna wing it.

22. Why are you expecting ME to say hello first...when YOU'RE the one that picked up the phone?

23. Wow...what if I was trying to offer you a job or a scholarship? Then would you have screamed at me KAREN??

24. Of the 258 people I have called so far...2 people were nice.

25. People honestly suck.

26. This is an awkward and pretty long silence...why aren't they responding?

27. Oh...they hung up.

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The Best Lines from the Fab Four

And in the end, the love you take is equal to the love you make

The sun is up, the sky is blue, it's beautiful and so are you

Love is old, love is new, love is all, love is you

There's nowhere you can be that isn't where you're meant to be

Life is very short, and there's no time for fussing and fighting, my friend

He say, "I know you, you know me", One thing I can tell you is you got to be free

Oh please, say to me, You'll let me be your man. And please say to me, You'll let me hold your hand

It was twenty years ago today, Sgt. Pepper taught the band to play. They've been going in and out of style, but they're guaranteed to raise a smile

Living is easy with eyes closed, misunderstanding all you see

Can you hear me? When it rains and shine, it's just a state of mind

Little darling, it's been long cold lonely winter. Little darling, it feels like years since it' s been here. Here comes the sun, Here comes the sun, and I say it's alright

We danced through the night and we held each other tight, and before too long I fell in love with her. Now, I'll never dance with another when I saw her standing there

I love you, I love you, I love you, that's all I want to say

You say you want a revolution. Well you know, we all want to change the world

All the lonely people, where do they all come from. All the lonely people, where do they all belong

Oh, I get by with a little help from my friends

Hey Jude, don't make it bad. Take a sad song and make it better

Yesterday, all my troubles seemed so far away. Now it looks as though they're here to stay. Oh, I believe in yesterday

And when the brokenhearted people, living in the world agree, there will be an answer, let it be.

And anytime you feel the pain, Hey Jude, refrain. Don't carry the world upon your shoulders

I'll give you all I got to give if you say you'll love me too. I may not have a lot to give but what I got I'll give to you. I don't care too much for money. Money can't buy me love

All you need is love, love is all you need

Whisper words of wisdom, let it be

Blackbird singing in the dead of night, Take these broken wings and learn to fly. All your life, You were only waiting for this moment to arise

Though I know I'll never lose affection, for people and things that went before. I know I'll often stop and think about them. In my life, I love you more

Obviously the best superpower.

There have been many lessons learned.

1. The importance of traditions.

2. How to be thankful for family and friends.

3. How to give back.

4. What the word "community" really means.

5. That it isn't about the destination, but the journey.

6. The consequences of making bad choices.

7. To trust people, until you have a reason not to.

8. To be welcoming and accepting of everyone.

9. How to be my own, individual person.

10. How to work for what I want.

11. How to be great at giving directions.

12. How to be humble.

13. To be well-rounded.

14. How to be great at conflict resolution.

15. The beauty of getting outside and exploring.

16. To be prepared for anything.

17. That you don't always have to do it alone.

18. How to be creative.

19. To brush off gossip.

I have never been so thankful to know you.

Dealing with the inevitable realities of college life.

6. 37 calls later Why is no one picking up??

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