I've had a few odd jobs the last few summers in an attempt to get some money before going to school. I would find ways to clean around the house for a few dollars, although I never really had that determination needed. Last summer, I cut grass to gain a few extra bucks. This summer, however, I managed to get a real person job. I was employed by a company (whose name will remain anonymous) that is a combination fast food restaurant and gas station. There are a few things I have realized.
1. Manners don't exist with everyone.
Sometimes, people are having bad days. Other times, people are angry they had to wait a few extra seconds for a fry. Sometimes, people just don't say "please" or "thank you." There's nothing you can do. Just do what my girl, Sel, says, kill 'em with kindness.
2. Some people have an incredible ability to put a smile on anyone's face.
This person might have cleaned up something they spilled. They might talk with you briefly like you're not working there and are just another customer. Sometimes, they're just extra sweet. Those are the best people.
3. Multitasking is an art form.
This is something I haven't quite mastered yet, but I'm getting better! However, if you look at people who have worked there for more than a month, they are incredible. These workers can be making a cold cut, checking temperatures and making a milkshake all at the same time. I swear they are magic.
4. Tobacco products are complicated!
I don't smoke. The learning process of tobacco is long and tedious. Also, apparently, people are particular — which I understand. If you're paying for it, make sure it is what you wanted. However, there is the issue of shorts vs. talls, menthol vs. reds, long cut vs. fine cut vs. pouches, and the 72s vs. 27s vs. 100s. The worst is that the gold ones might be green or the green ones might be blues and that "light" refers to silver in one brand and white in the other. I'm getting better. But it'll take a bit.
5. Teamwork makes the dream work.
Treat your coworkers like you want to be treated. They're the only ones who have your back. If you need to switch shifts or have someone cover you, they're the ones to do it. Customers don't care if you're having a rough day. They don't care if you're feeling overwhelmed. But your coworkers, if you have a good relationship, are going to step up and give you a hand. Make sure you do the same for them.
