13 Terrible Truths I've Learned from Working In Food Service
Start writing a post
Lifestyle

13 Terrible Truths I've Learned from Working In Food Service

I never thought it would be like this...

70
13 Terrible Truths I've Learned from Working In Food Service
City Lab

Working in the food and service industry has taught me a lot only about myself, but about other people as well. Now that I've worked in this business, I know exactly how to act towards servers. Here are some things to keep in mind next time you go out to eat:

1. Please speak up!

When you are ordering please speak up a little more. It actually pretty loud behind the counter so it can be difficult to hear you. Especially during lunch rush. So if someone keeps confirming things with you, maybe try speaking up a little more.


2. Its really annoying when customers change their order after paying.

Where I work, there are combo deals for meals and such. I usually ask if they want X or Y to make a combo. A couple times they have said no, but after I check them out, they go to grab chips or something and I say: “Sir, you didn’t pay for chips.” And suddenly they decide they want three bags of chips.

So I have to void the transaction and ring it up again.


3. There are SO many dishes.

Not even exaggerating, have of the time I am working, I am cleaning dishes. Then they get used up again and I’m back to cleaning again. When you are not doing dishes or making sandwiches, you are going to be cleaning or prepping something else. You hardly rest on shift


4. You never get a break.

I have worked in offices before and was given lunch breaks and short breathers throughout the day, but in the foodservice industry that is not a part of your experience. Some restaurants will have surveillance cameras in the kitchen area to make sure employees are always active, so you end up on your feet for five hours straight.


5. You will always be hungry.

Your “lunch break” consists of making yourself some food, paying for it (at discount) with the tip money you’ve made for the day, and eating it crouched in a corner hoping customers don’t enter the store.

But rule number one of food service is: As soon as you make yourself food and begin to eat, everyone and their mother wants a sandwich.


6. Don’t expect much training.

When I first started my job, they told me the bare minimum to get by. At this point, a few weeks into the job, I still have to ask a lot of questions when certain situations come up. Though I understand this mindset to an extent, I definitely have been less effective as an employee and made more mistakes because they haven't taught me. It can be frustrating.


7. How to deal with unpleasant people

I’ve been lucky enough not to run into many of these situations, but I definitely have to make sure always wear a smile and put my best foot forward… and that can be really hard sometimes, especially when you are physically tired and there are 20 people to serve


8. Multitasking

I’ve only been working in the foodservice industry for a month now, but I can tell that my multitasking skills have improved already. Even you hearing five sandwich orders right after another, you begin to strengthen your short term memory skills as well.


9. When the count isn’t even, it’s terrifying.

If the drawer is off, or we are missing bread or something, it can be kind of scary. You definitely do not want to be the reason something is off, your paycheck it likely to suffer from it.


10. You’re always out of something. ALWAYS...

It’s crazy how fast things can run out, and then how terrible it is to have to tell a customer that we don’t have their favorite bread or favorite meat, or favorite cookie. They usually have this face which makes you feel even worse:


11. Everything is a team effort.

Even though there isn’t a lot of assigned jobs (besides the closer), there is definitely a checklist that needs to be done. Everyone does their part to make sure things are in order, cleaned, prepped, etc. If someone doesn’t pull their weight well…


12. Hours are scheduled weekly

When you get your week schedule at the beginning of that week, it becomes hard to plan anything with your family or friends. It's the worst when you show up for work and are asked to work longer than planned, and need to cancel your plans.


13. Empathy for tip/food service workers.

I have come to realize how under appreciated food service workers are. Of course I knew that it was a tough job and the pay stinks, but I definitely understand it on a more personal level now. There is a weird (but nice) sense of community amongst tip workers, even if you don’t know them, you feel a connection, and you often tip each other well.

But remember, a lot of complaints customers have about service is not always the servers fault. So don't forget to tip folks!

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
Student Life

Top 10 Reasons My School Rocks!

Why I Chose a Small School Over a Big University.

94128
man in black long sleeve shirt and black pants walking on white concrete pathway

I was asked so many times why I wanted to go to a small school when a big university is so much better. Don't get me wrong, I'm sure a big university is great but I absolutely love going to a small school. I know that I miss out on big sporting events and having people actually know where it is. I can't even count how many times I've been asked where it is and I know they won't know so I just say "somewhere in the middle of Wisconsin." But, I get to know most people at my school and I know my professors very well. Not to mention, being able to walk to the other side of campus in 5 minutes at a casual walking pace. I am so happy I made the decision to go to school where I did. I love my school and these are just a few reasons why.

Keep Reading...Show less
Lots of people sat on the cinema wearing 3D glasses
Pinterest

Ever wonder what your friend meant when they started babbling about you taking their stapler? Or how whenever you ask your friend for a favor they respond with "As You Wish?" Are you looking for new and creative ways to insult your friends?

Well, look no further. Here is a list of 70 of the most quotable movies of all time. Here you will find answers to your questions along with a multitude of other things such as; new insults for your friends, interesting characters, fantastic story lines, and of course quotes to log into your mind for future use.

Keep Reading...Show less
New Year Resolutions

It's 2024! You drank champagne, you wore funny glasses, and you watched the ball drop as you sang the night away with your best friends and family. What comes next you may ask? Sadly you will have to return to the real world full of work and school and paying bills. "Ah! But I have my New Year's Resolutions!"- you may say. But most of them are 100% complete cliches that you won't hold on to. Here is a list of those things you hear all around the world.

Keep Reading...Show less
Lifestyle

The Ultimate Birthday: Unveiling the Perfect Day to Celebrate!

Let's be real, the day your birthday falls on could really make or break it.

42469
​different color birthday candles on a cake
Blacksburg Children's Museum

You heard it here first: birthdays in college are some of the best days of your four years. For one day annually, you get to forget about your identity as a stressed, broke, and overworked student, and take the time to celebrate. You can throw your responsibilities for a day, use your one skip in that class you hate, receive kind cards and gifts from loved ones and just enjoy yourself.

Keep Reading...Show less
Featured

Unleash Inspiration: 15 Relatable Disney Lyrics!

Leave it to Disney to write lyrics that kids of all ages can relate to.

65323
The 15 most inspiring Disney songs

Disney songs are some of the most relatable and inspiring songs not only because of the lovable characters who sing them, but also because of their well-written song lyrics. While some lyrics make more sense with knowledge of the movie's story line that they were written for, other Disney lyrics are very relatable and inspiring for any listener.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments