The Struggles Of Working In Retail | The Odyssey Online
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The Struggles Of Working In Retail

The customer isn't always right.

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The Struggles Of Working In Retail
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I worked at a retail pharmacy during my first year of college and since the pharmacy was usually extremely busy, I would be the one to get stuck at the dreaded cash register. This is not to say that all of the customers that I encountered were bad, but when you're stuck at the cash register for hours on end it can be a little trying on your nerves. Along the way, I learned about the downfalls of working in retail and the things that customers do that make you want to rage.

When they're talking on their phone during checkout:

I've sure never seen a lumberjack who can chop wood and look so cute at the same time. Dogs in clothes are always sure to make any person crack a smile.

When they don't listen to you:

Whether it's because they're in a hurry or on their phone, there are times when the customer just doesn't listen to you.

Me: "Ma'am I'll need you to sign this once the receipt prints. It will take a little while."

Her: Two seconds later: "Where am I supposed to sign I don't see anything?"

Me: *facepalm* "What did I just say?"

When they refuse to be wrong:

Me: "Ma'am you don't have another prescription."

Her: "Yes I do keep looking!"

Me: *Five minutes later* "Oh yeah you were right my bad!"

When they look like they're going to kill you:

There are times when things don't always go smoothly during a transaction, which means the customer will have to have a little patience with you as you figure things out. Some customers understand and wait patiently, other customers try to kill you with their eyes.

When they're impolite:


Me: "Have a nice day!"

Him: *drives off without a word*

When they come in five minutes before close:

People that drop off new prescriptions right before we close and won't wait until the next day to pick it up are the worst, especially when they're ungrateful.

There were a lot of customers that were great to work with and the job did have its perks, but after my time in retail I learned that it wasn't for me.

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This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
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