Six Flags Has The Worst Customer Service
Start writing a post
Health Wellness

6 Ways Six Flags Screwed Me Over

The Six Flags franchise is scum of the Earth... but I'm still going to go back.

1498
6 Ways Six Flags Screwed Me Over
https://upload.wikimedia.org/wikipedia/commons/d/d7/Batman_%28Corkscrew%29_-_Six_Flags_Great_Adventure.JPG

Recently, I bought two season passes to Six Flags for me and my friend. Seems innocent enough, right? Well, somehow in the process of purchasing the season passes, I got transferred from the Six Flags Great America website to the Six Flags America website. Not a big deal, right? WRONG. The Great America park is in Illinois, and the America park is in... Maryland. That's right, I accidentally bought season passes to a park 12 hours away from my home.

I had hoped I could get the error sorted out. Unfortunately, Six Flags is not known for its customer service. Here are the six ways Six Flags screwed me over all in one day.

1. They don't have a single human being to answer phone calls.

Once I realized the mistake, I tried calling the theme park to get things sorted out. I called both, the park in Illinois and the park in Maryland. I actually made multiple calls to both parks because I wanted to try all of the options on their phone menus. The whole time, I was unable to talk to an actual person. It was all robotic, pre-recorded answers that provided absolutely no help whatsoever. I knew there was only one way to speak to a fellow human - I had to go to the park.

2. The passes work at every Six Flags park... under one condition.

When I got to Six Flags Great America with my friends, we decided to try something a little risky - we tried to use our season passes instead of going straight to customer service. To be fair, the passes do say on them that they are valid at any Six Flags park - the catch is that you first have to use the passes at your "home park," aka the park they were originally bought for. Needless to say, we did not make it through the gates. But oh-ho! Not to worry! The woman operating the ticket scanner assured me that I could just head on over to customer service and get this whole mess resolved.

3. Customer Service said I had to buy new passes or go to Maryland.

When we finally got through the line at customer service, I asked if there was any way to get the passes I bought transferred to the correct park. The man working said no, but I could either go to the home park (IN MARYLAND) to activate the ones I had, or I could get my passes refunded and buy new ones. You can probably guess which option sounded better to me.

4. They wouldn't match the price I originally bought my passes for.

I bought my passes during a sale, so I got two for $100 (a steal since a single pass is usually worth $90). When I asked if I could pay that amount again, I was told that the deal was no longer in effect, so buying new season passes would be nearly $200 - double the amount I originally paid. Um, no thanks???

5. They wouldn't give me a refund unless I bought new season passes.

Discouraged I would have to pay so much money for passes I had already technically bought, I decided to call it a day. I asked if I could just get my refund and leave. Here's where it gets really messed up - they told me they could only refund me if I bought new season passes. If I wanted just a refund, I would need to go to my "home park" - I couldn't even do it online. So essentially, I couldn't use my passes unless I went to Maryland, and I couldn't get a refund unless I went to Maryland. Pretty effed up, right? Well, I thought I had a good solution. I suggested that I buy one season pass, so I would basically pay the same amount I had originally paid and could therefore get my refund. Nope! In order to refund me, the employee informed me that the new order had to match the original one.

6. I ended up re-buying my season passes and I still haven't gotten a refund for the originals.

Eventually, I caved and coughed up the extra cash (with the help of my mother - love you Mom!), and the employee had me fill out a form to get my refund. He assured me that I would be refunded in ten days, but I would receive a confirmation email right away. Well, it's been a week and I still haven't gotten my confirmation email, so I really doubt I'm getting my money back. And the only way to contact Six Flags about this mistake is - you guessed it - to go back to the park. Six Flags has literally stolen my money.

Honestly, Six Flags has the WORST customer service that I have ever experienced in my entire life. Too bad I'm a roller coaster addict, otherwise I wouldn't have to put up with it. Oh, well. I guess I'll just demand my refund the next time I decide I need an adrenaline rush.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
Featured

To My Fellow Girls With Resting B**** Face

A letter to my friends with RBF about understanding your own face and helping others deal with it.

724
Jupe du Jour

To the girl with resting b**** face:

Keep Reading... Show less
Featured

The Boyfriends Of The 2000s

Thank you, J14, for the Posters

3274
J14 magazine

Every girl remembers her first crush. Even if your first crush was the boy in your kindergarten class that ate crayons, your first true love will always be the one that holds the key to your heart. Growing up in the 2000s, everyone knew who your dream guy was. Your family probably still give you grief and your best friends probably still reminisce, so it is impossible to forget your first celebrity crush. You bought a Tiger Beat magazine every chance you could just to read up about what your favorite celebrity was doing. Your room was fully decorated with posters of them, and it wasn't unusual to have fights with your best friends over who was going to marry him. If you were a 90's baby, lucky you because the 2000s were full of boys that were easy to love. I hope you enjoy a walk down memory lane and quickly realize that Bieber was definitely not the first guy with that hair cut. Here are 15 90's baby's first boyfriends.

Keep Reading... Show less
Student Life

20 Things I Learned By The Start of My 20s

No one expects you to have your life together by the time you're 20, because honestly, they didn't either.

14209
Allyson Foutty

We are all often faced with many life challenges throughout the time leading up to our 20s. Before this time, and throughout it, we often look back at the things we've learned and how they've influenced who we are as people today. Some of my biggest influences were some of the challenges I've faced, but they've taught me 20 important things by the start of my 20s.

Keep Reading... Show less
Featured

The Boyfriend Recipe

The ingredients to build a relationship are a little more complicated than just a bouquet of flowers and a box of candy.

11522

Relationships. Long distance or not, significant others are much more than just that. I would be lying if I said I did not love the sweet gestures that only a boyfriend can give. The flowers, funny phone calls, hand holding, breakfast dates, and tight hugs are special but my relationship and many others out there exist on much more than just these little gestures. It is a tricky concoction that consists of one part boyfriend and two parts best friend and would not work without one part or the other. While having a relationship may not be quite as easy as baking a batch of cookies, it has its own recipe (with a few variations for flavor) to follow for a good match.

Keep Reading... Show less
google images

Fashion just keeps growing and changing and old trends are made new! Now, I'm no beauty guru, just a beauty guru wannabe, but personally I have compiled some stylish wardrobe must haves! These can be cute assets to go back to school or just to catch up on some of the latest trends...

Keep Reading... Show less

Subscribe to Our Newsletter

Facebook Comments