12 Small Things That Make Retail Workers Feel Even More Dead Inside | The Odyssey Online
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12 Small Things That Make Retail Workers Feel Even More Dead Inside

Why you're not your cashier's "Customer of the Month."

12 Small Things That Make Retail Workers Feel Even More Dead Inside

Sure, I should be lucky to have a job and I shouldn't be complaining about it. But I'm going to, anyway. What do you want from me? Working retail isn't fun for most people, and that's probably putting it lightly. One thing you can do as a customer is try to make it a less horrible experience by being a less horrible person to deal with. You might not be doing the best job, though, if you're guilty of these things:

1. Talking on the phone throughout the entire transaction.

Hi, a real life person is standing in front of you, trying to talk to you and ask you questions about your transaction. I get that people have to take important phone calls at inconvenient times, but 90 percent of the time, it's clearly just people gossiping. I once got a "Ugh, hold on, this cashier is trying to ask me something..." Go somewhere with a self-checkout lane, perhaps?

2. Ignoring your cashier's greeting.

"Hello! How are you?"
*silence, as the customer throws their keys at me*
Oh. OK, sorry. Let's pretend I'm not here, then.

3. "I forgot one thing, or seven. Be right back."

"OK, that's fine," I say nervously, as five other people start coming through my line, glaring at me and needing an explanation as to why I'm just standing there, awkwardly twiddling my thumbs and not helping anyone while I wait for your return.

4. "You look bored. Let me give you something to do."

.As I'm cleaning my belt, organizing coupons, etc. when nobody is in line at the moment. Maybe I was hiding from you, after suffering through the rush that ended five minutes before you got here. Oh, and I'm still bored now that you are here.

5. "How are you? It's so nice out today!"

Sweet, I wouldn't know. I've been here since I woke up. I don't even know how to respond to that, so I just muster an, "Oh, is it?"

6. Thinking the cashier has anything to do with setting the prices.

I know it's frustrating when you're trying to be a ~bargain shopper~ and our system isn't always updated. I'm happy to help, but please don't immediately yell at me when something comes up wrong on the screen. I'm a cashier, not in the pricing department. I believe you, but I have to go check if it isn't in an advertisement next to me or with you. People will use 20 minutes of their time and mine to make their total 18 cents less, often times just to be right. It's truly incredible.

Then, there are people who don't necessarily argue the prices, but stand there, take a dramatic pause to angrily look at the total of their order, and make a comment about how expensive their items are before they even think about taking out a wallet. OK? You picked all of this out, right? They're often always baffled by the concept of tax.

And then there are customers who ask the cashier to give them a special discount. Look, I don't even get a discount, and I'm here 50 percent of my waking life. Just yesterday, I had a customer come in and say, "I know that this two-day sale was yesterday and the day before that, but um, I wasn't able to come here until today. Can I still have these for the sale prices? Because otherwise I don't even want them." It was amazing. I don't know what to tell you, Queen Elizabeth.

Whoops, this one incited a rant.

7. Giving different change after we've already opened our till.

I'm personally embarrassingly horrible at basic math. But, for a lot of people, doing mental math under high-stress situations is difficult. Plus, our managers just spooked us, talking about quick change artists. Switching up what change you want to give is a good way to open the possibility of you getting the incorrect amount of money back and your cashier getting in trouble. It's a lose-lose situation. After working retail, I know to count my change back to myself when I'm the one shopping somewhere.

8. Ignoring your cashier's extended arm with the open palm.

I obviously wasn't just stretching. Seriously, don't throw your bills and coins on the belt. I'm not going to feel bad when you are 1. rude and 2. cannot use common sense and your 50 dollar bill gets lost under a contraption that was straight up built to move things. Sorry 'bout it.

9. Not realizing that "You too" is just as many syllables as a snarky "Uh huh."

Fine, don't have a good day then. Actually, I tell everyone to have a nice day, even if they're mean to me, because I don't think anyone actually should have a bad one. I'm a sissy that way. Don't hurt my sissy feelings with your mean "Uh huh," in response, meanie.

10. Being gross.

Let me explain what I mean by that: don't hit on me when I'm at work. I'm not even going to say "please don't" for this one. I'm literally trapped in a small box where my job is to be nice to you, and you're gross and taking advantage of that. Plus, I look like I'm 15 years old in a uniform without makeup, so you're double gross. If one other creepy man touches me inappropriately while I'm working, I'm going to at least daydream about being fired and arrested in the same day for hunting them down when I clock out. Just don't be gross.

11. The "I'm never shopping here again!" tantrum.

Oh, man. You really got me there. Thanks for the feedback! Bye, forever!

12. When a bar code won't scan and every cashier on Earth braces themselves for the line that fills every one of us with pure dread.


That one just never gets old for you all, does it? #classic

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This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
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