Not that I have to prove myself or anything, but I would like to start this article by stating that I have proudly been a part of the Firehouse Family for nearly two years. So, buckle up and for the love of God, please round up to the nearest dollar.

1.) What is "round-up" and why do we have it?

Firehouse Subs (FHS) cashiers should be asking if you would like to "round-up" your change to the nearest dollar. What I have noticed in the past is that sometimes we forget to tell you what the proceeds go to. The First Responder Foundation receives all change that is rounded up from FHS (this is on top of the 0.13 percent of your purchase that is donated to the Firehouse Subs Public Safety Foundation). These donations help purchase the life saving equipment that is used by first responders such as firefighters and EMS.

2.) Why don't we "do it like subway"?

At FHS we toast our bread and steam our meat. For some odd reason this seems to cause an existential crisis for someone who expects us to toast the nest in the bread. The bread selection at FHS also seems to cause issues - sorry, we do not have flat bread... no we can't leave your bread attached to the other half. FHS was founded by firemen for firemen, so the subs have been crafted to the wants of the founders. This is why we don't "do it like subway".

3.) No, we can't accept your tips.

FHS is considered to be a fast-casual restaurant. This means that you order at a register and your food is brought out to you by a server. Because the employees of FHS have a starting pay of minimum wage we are not able to accept tips. Instead of tipping, we encourage you to place your change in the donation collection container or round up to the nearest whole number.

4.) What really bothers us... even though we can't admit it.

*this is in list form... there will be no explanation... don't be that person*

- can you do it like subway

- messy eaters... you don't treat you home like this do you?

- trying to create a sub that is made a Jimmy John's or Subway

- not rounding up... we get in trouble for this

- stealing chips... we know you didn't get a combo

- fully involved (mayo, lettuce, tomato, onion, and mustard) but can I get it without lettuce, tomato, and onion... just say mayo and mustard only

- eating half of your sub the coming up and asking for a refund after it is gone

- when you spill something at least try to clean it a little

- coming in two minutes before we close