Working as a Customer Service Representative is always an interesting experience. As a CSR for a little over four years, I have had my fair share of unforgettable moments.
1. "Excuse me ma'am, does your husband have long fingernails?"
"I'm not married and I have two cats."
2. "I just got the internet, how much would ya'll charge me to get a Facebook?"
"Facebook is free. We just sell the internet service, sir."
3. "I don't want internet, just the WiFi."
"To have the WiFi, you have to have internet. It's just the internet signal broadcast wirelessly, ma'am."
4. "How would you like me to show you how a real man treats a lady? I'll take you out for a steak dinner."
"Thanks, but I'll pass."
5. "Hey, my buddy needs a date and you sound cute, what do you say?"
"Sir, I have a boyfriend."
6. "I would like to order the Netflix."
"Ma'am, Netflix is an independent company that is not associated with us."
7. "You should give me a discount because I'm on disability."
"I'm sorry, ma'am, we do not have discounts for customers on disability-- I do apologize."
8. "I don't understand why I was disconnected over having two bills past due."
"I'm sorry ma'am, but if you don't pay your bill your service will be terminated."
9. "I know why my service isn't working-- ya'll are monitoring me."
"Sir, we aren't monitoring you. I can place you a trouble call."
10. "Why do ya'll always play the same shows on television? I'm tired of the Golden Girls reruns."
"Ma'am, we only provide the channels, we have no control over what shows are played on them."
11. "I don't know what speed means."
"It means how fast your internet service runs, ma'am."