Confessions Of A Retail Worker
Start writing a post

Confessions Of A Retail Worker

Many enter but few survive.

Confessions Of A Retail Worker
Hub Static

Although retail is many people's first job, it certainly is not the easiest. You build up a lot of unique skills working retail not to mention talents others simply do not understand. To those of us who have been working retail for quite sometime, it seems we almost deserve a reward for our ability to still smile at customers without post-dramatic stress disorder for our run-ins with insane shoppers in the past. I am coming up on my third year in this business, and while I love my job, there are some specific things that drive me crazy about retail.

1. When customers avoid you.

I get it, you want to shop in peace without being bugged by the annoyingly friendly wide-eyed salesgirl! But, I was trained to make genuine conversation with you in order to find items that best suit your needs. Based on your reaction, I guess I should suggest running shoes because you clearly want nothing to do with me.

2. Shoplifters.

There is nothing more frustrating than when you know someone is trying to steal from you, but store policy states you cannot accuse anyone of anything. I guess you are just going to have to pretend to be very interested in everything they touch and stalk them in the most polite way.

3. Co-workers that don't try.

As a mentioned in the beginning, retail is a lot of people's first jobs. Occasionally, you will get a new co-worker who just doesn't want to try. They think this job is silly and pointless, and they put in the minimum effort to get the paycheck. Even supervisors or managers, can potentially not care for their job. There is nothing more frustrating than when your manager doesn't lead by example, and you feel you are working harder than them.

4. Returns.

Freaking returns. All returns kill your store's number for the day, but returns without receipts and tags are even worse. You have to look up the item in the system, and then you have to somehow determine what they might have paid for it versus its price now. There is nothing worse than knowing they probably bought it on sale, but they are getting a store credit for the product's full price. Not to mention, it is clear that some of the returns have been USED, but can you argue? No.

5. Rude customers.

Some people are just so rude, and you have to be so nice. Retail is all about learning to say, "Sure, I understand." You have to try to resolve an issue even if you think the issue might not really exist.

6. Hagglers.

These people think everything is negotiable. Trying to explain to them that you do not control pricing never seems to work, but hey, breathe deep and smile.

7. Mess makers.


Retail. Only the strong will survive. However, if you stick it out and do the work, you find that you've developed excellent customer service skills, met a lot of great people, learned the keys to time management and organization, and you'll know how to fold a mean T-shirt!

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.

How Not To Go Insane During Summer

Holy cow. If you're like me, you are bored out of your mind taking summer classes all the way until August. Then just to come right back and take more classes for the Fall?

It is like I am going insane.


I mean, I am taking rigorous classes which allow me to devote a lot of my time towards them, but is only two classes. By the time I get done, I have a whole half of the day full of nothing. I end up just sitting on my phone for most of the day instead of doing something practical.

So here I have compiled a list of how to keep yourself from not going crazy!

Keep Reading... Show less

Week One of Being A Freshie Again

August rolls around, and school starts again...

Week One of Being A Freshie Again
Dear Freshman Me,

Most of us officially embarked on the journey of college. Yay! more school, how great is that? (Sarcasm people) This past week has been my first week at this amazing university. I've been finding all of the neat little short cuts that save me 10 minutes to get to a class, or just allow me to de-stress a little when I feel over whelmed.

Keep Reading... Show less

The Life Of Leaving Home

Home away from homelessness.

Chris Barbalis

One of the best things about summers in college is getting to go home. Yes, we work ungodly hours but at least we get to come back to our own bed and mom's cooking. I sat in my dorm back in May counting down the finals that I had left until I was able to go back to where I grew up. It's hard to think though that I'll never have the chance to count that down again.

Keep Reading... Show less

I Love You, Summer Love

Summer love isn't just for the summer this time.


Ahhh, summer love.

Keep Reading... Show less

When in your life will you have the opportunity to live in a foreign country, to explore a new part of the world, not as a tourist? The answer is right now. 

Keep Reading... Show less

Subscribe to Our Newsletter

Facebook Comments