Confessions From An Ex Hotel Front Desk Attendant

Confessions From An Ex Hotel Front Desk Attendant

What you'd think is one of the easiest jobs is actually one of the most stressful, difficult environments to work in.

When someone thinks about staying at a hotel, they think of a few things: vacation, relaxation, business, catering, etc.

What they don't think about is how much work goes on behind the scenes so that the guests of the hotel feel comfortable.

I loved the people I worked with, when I did work with them. Unfortunately for me, my shift meant I was the only one in the hotel after the manager and housekeepers went home for the day.

I saw a lot, probably too much, and this is my confessional.

It's not the end of the world for us if you cause a scene and say you'll never stay with us again.

Chances are, we'll rejoice.

Sometimes we upgrade people's rooms for free. It's usually not for the people that request an upgrade in the comments, though.

If you really wanted the room, you could always just book that room type in the first place.

It's not my fault if you don't show up for your reservation.

It's also not my responsibility to get you to the hotel. Please make sure you have your cabs, uber, rides, etc. planned before you call me at 11 pm saying your stuck at the airport. I can't help you.

I've had someone rent a room around 10 o'clock and check out in 25 minutes.

Yes, it's exactly what you think.

I've had a guest demand that I drive to the store and buy them an air mattress.

Regular guests can go two ways.

They either become our favorite, day-making people or the person we argue about trading shifts because of.

Guests have offered me to come up to their room after my shift ended.

I was actually invited in while dropping off extra pillows for an older, 50+ year old couple.

Yes, we do clean the room and wash the linens/towels after every guest.

Housekeeping was not my department, but on slow nights I found myself folding towels in the laundry room.

You may not think we can see you, but if you're in the hallway, we have a security system for a reason.

I've seen too many bare butts taking a peek at the cameras every so often.

There IS a "Do Not Rent" list, and trust me, you do not want to be on it.

Yes, we do talk about guests.

Guests blow things way out of proportion. A woman once threatened to sue me.

(Little does she know, I am a very poor college student, so have fun with that).

The front desk employee gets blamed for EVERYTHING.

So, next time you check in, smile at the employees a little more. You don't know what kind of crazy things happened before you walked through those doors.

Cover Image Credit: Reddit

Popular Right Now

I'm A Woman And You Can't Convince Me Breastfeeding In Public Is OK In 2019

Sorry, not sorry.


Lately, I have seen so many people going off on social media about how people shouldn't be upset with mothers breastfeeding in public. You know what? I disagree.

There's a huge difference between being modest while breastfeeding and just being straight up careless, trashy and disrespectful to those around you. Why don't you try popping out a boob without a baby attached to it and see how long it takes for you to get arrested for public indecency? Strange how that works, right?

So many people talking about it bring up the point of how we shouldn't "sexualize" breastfeeding and seeing a woman's breasts while doing so. Actually, all of these people are missing the point. It's not sexual, it's just purely immodest and disrespectful.

If you see a girl in a shirt cut too low, you call her a slut. If you see a celebrity post a nude photo, you call them immodest and a terrible role model. What makes you think that pulling out a breast in the middle of public is different, regardless of what you're doing with it?

If I'm eating in a restaurant, I would be disgusted if the person at the table next to me had their bare feet out while they were eating. It's just not appropriate. Neither is pulling out your breast for the entire general public to see.

Nobody asked you to put a blanket over your kid's head to feed them. Nobody asked you to go feed them in a dirty bathroom. But you don't need to basically be topless to feed your kid. Growing up, I watched my mom feed my younger siblings in public. She never shied away from it, but the way she did it was always tasteful and never drew attention. She would cover herself up while doing it. She would make sure that nothing inappropriate could be seen. She was lowkey about it.

Mindblowing, right? Wait, you can actually breastfeed in public and not have to show everyone what you're doing? What a revolutionary idea!

There is nothing wrong with feeding your baby. It's something you need to do, it's a part of life. But there is definitely something wrong with thinking it's fine to expose yourself to the entire world while doing it. Nobody wants to see it. Nobody cares if you're feeding your kid. Nobody cares if you're trying to make some sort of weird "feminist" statement by showing them your boobs.

Cover up. Be modest. Be mindful. Be respectful. Don't want to see my boobs? Good, I don't want to see yours either. Hard to believe, I know.

Related Content

Connect with a generation
of new voices.

We are students, thinkers, influencers, and communities sharing our ideas with the world. Join our platform to create and discover content that actually matters to you.

Learn more Start Creating

I Never Wanted To Go To College

I never wanted to go to college, but I stayed because I learned some things along the way - who knew.


I went because it's what the family expected from me. It's a step towards a successful career path. And obviously because it's a natural progression from high school. But deep down I never wanted to go because I really found no reason to be there.

In my view if you weren't going into traditional career fields, going to college was an expensive long shot. I was also careful to pay attention to all the people that attended college only to work in fields different from what they originally studied.

I was wary but didn't care so I don't put much thought into it. I applied to a handful of schools and attended the one that was more convenient. Once there I found the whole process disheartening.

I relied heavily on financial aid and felt the interaction and choices I was making were more transactional then enriching. It was just like high school again. Go to class take notes, read the book take the test, rinse and repeat until you get the degree.

That was until I fell into a philosophy class that was really challenging. It was challenging in a way that I hadn't been experienced in a while. I was having trouble understanding the material but desperately wanted to learn it. I read books over and over until the concepts were crystal clear. It also helped that I had a teacher who was passionate about the subject as well.

It kind of changed my whole approach to picking classes. Sure I'd visit the advisors and get their take on how to follow the quickest path to graduation. But I also wanted to be intentional with my course selection and take classes where I would learn as much as I could in topics that interested me.

Whether or not they fit my major. That's the only thing that made going to school worth it. Learning topics that change how I approach life and challenged my thinking. Then I was growing intellectually and not just checking boxes for a degree.

Related Content

Facebook Comments