Fans Denied Entry To Concert at Colonial Life Arena

Fans Denied Entry To Concert at Colonial Life Arena

Colonial Life Arena refused fans entry to Maroon 5 concert based on ticket purchase site

We all have that one band. The one that makes your heart beat faster just hearing their name. The music brings you to life and makes your heart feel free. The band you are dying to see perform live, knowing when you do it will be one of the best days of your life.

I finally got my chance.

I'm a huge fan of Maroon 5. HUGE. The band is currently on tour, and was performing in Columbia, SC this past Saturday. Naturally, I bought my tickets months in advance and went all out by blowing my paycheck on pit passes. I counted down the days in anticipation of what I thought would be one of the best days of my life.

I was so wrong.

September 10th arrived and my roommate and I excitedly road-tripped down to Columbia. We got ready, pumped ourselves up by listening to a bunch of Maroon 5 and Tove Lo songs, and headed to the arena early so we could snag a good spot.

Upon entering, we were directed by staff to switch out our printed tickets for hard copies. We complied, and waited for 30 minutes in a line of people attempting to do the same. When it was our turn, the staff at the box office declared our tickets as invalid due to the fact that we purchased them from StubHub. The reason? The tickets were in someone else's name rather than ours, and based on the fact that we used a third party website, it was the venue's discretion to not let us in.

I can't even describe my emotions in that moment. My mind was racing and I was not about to let the people at the box office stop me from having my night. We offered to purchase tickets again, but were denied the ability to purchase them in that section. We called StubHub and were given NEW tickets in our names, but the venue asked us to print them out. We ran to three stores asking to use a printer, and finally got someone in CVS to do so. Our new tickets were denied based on the fact they were on photo paper. The venue literally refused to let us enter based on the type of paper the tickets were printed on. The venue further refused to print out the tickets for us based on the fact they were StubHub tickets. The venue also refused to use a mobile ticket, even though it was their lack of clarification that resulted in this situation to begin with.


Ultimately, after hours of back and forth, talking in circles, speaking to multiple managers and supervisors, we had to purchase tickets for the back section of the stage. We went from the pit standing area to the nosebleeds. We missed both opening acts and the first few songs of Maroon 5. And the worst part? It wasn't just us.

There were at least a hundred people that went through the same situation that night. People who had flown in for the concert, bought tickets months in advance, taken time off work, saved up paychecks---we were all denied entry based on the fact that Colonial Life arena chose to not associate with StubHub. The tickets were valid, but the customer service was intent on being unsupportive, disrespectful, and condescending the entire night.

I'm pretty sure that the two major goals of service jobs are to ensure the customer is satisfied, and to make a profit. At this point, customers were angry, upset and frustrated. The arena was losing money by leaving a pit section not filled up, but selling nosebleed seats instead. The individuals in the box office may have "won" that night by enforcing whatever policy they were attempting to uphold, but they have lost the business of hundreds of customers based on their incompetence and inflexibility.

We all have that one band. The one that makes your heart beat faster just hearing their name. The music brings you to life and makes your heart feel free. The band you are dying to see perform live, knowing when you do it will be one of the best days of your life.

I got my shot, but Colonial Life Arena took it from me.

They won't be receiving my business again.

Cover Image Credit: Wikimedia

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I'm The Girl Without A 'Friend Group'

And here's why I'm OK with it


Little things remind me all the time.

For example, I'll be sitting in the lounge with the people on my floor, just talking about how everyone's days went. Someone will turn to someone else and ask something along the lines of, "When are we going to so-and-so's place tonight?" Sometimes it'll even be, "Are you ready to go to so-and-so's place now? Okay, we'll see you later, Taylor!"

It's little things like that, little things that remind me I don't have a "friend group." And it's been like that forever. I don't have the same people to keep me company 24 hours of the day, the same people to do absolutely everything with, and the same people to cling to like glue. I don't have a whole cast of characters to entertain me and care for me and support me. Sometimes, especially when it feels obvious to me, not having a "friend group" makes me feel like a waste of space. If I don't have more friends than I can count, what's the point in trying to make friends at all?

I can tell you that there is a point. As a matter of fact, just because I don't have a close-knit clique doesn't mean I don't have any friends. The friends I have come from all different walks of life, some are from my town back home and some are from across the country. I've known some of my friends for years, and others I've only known for a few months. It doesn't really matter where they come from, though. What matters is that the friends I have all entertain me, care for me, and support me. Just because I'm not in that "friend group" with all of them together doesn't mean that we can't be friends to each other.

Still, I hate avoiding sticking myself in a box, and I'm not afraid to seek out friendships. I've noticed that a lot of the people I see who consider themselves to be in a "friend group" don't really venture outside the pack very often. I've never had a pack to venture outside of, so I don't mind reaching out to new people whenever.

I'm not going to lie, when I hear people talking about all the fun they're going to have with their "friend group" over the weekend, part of me wishes I could be included in something like that. I do sometimes want to have the personality type that allows me to mesh perfectly into a clique. I couldn't tell you what it is about me, but there is some part of me that just happens to function better one-on-one with people.

I hated it all my life up until very recently, and that's because I've finally learned that not having a "friend group" is never going to be the same as not having friends.

SEE ALSO: To The Girls Who Float Between Friend Groups

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The Football World Loses One Of Its Finest Players

Bart Starr passed away and NFL players, coaches, and fans all mourn the loss of the Packer legend, but his life and career will live on in hearts of Packer nation forever.


Bart Starr passed away at the age of 85 in Birmingham, Alabama. The NFL lost a great player. The Green Bay Packers lost a hero. And, the world lost a true gentleman. Starr's legacy has surpassed his accomplishments on the gridiron. He inspired not only his peers but the generations that have come after him. He is — and always — will be remembered as a Hall of Famer, a champion, and a Packer.

Bart Starr was a Packers legend. Starr led Green Bay to six division titles and five world championships. As the quarterback of Vince Lombardi's offense, he kept the machine going and executed the plays like no other. His mastery of the position was a large part of the Packers success in the 1960s. Starr was also the perfect teammate for the perfect team. His leadership put him in command of the Packers. Starr's time in Green Bay will not be forgotten by former players, coaches, and the fans.

Bart Starr's resume is rivaled by few in NFL history. He played in 10 postseason games and won 9 of them. He led the Packers to victory in Super Bowls I and II and won the MVP award in both games. He was the MVP of the league in 1966 and was named to the NFL All-Decade Team of the 1960s. The Packers retired his number 15 and Starr has been inducted into the Packers and Pro Football Hall of Fame.

After his playing days, Starr would become the head coach of the Packers. He could not repeat the success he had on the field from the 1960s teams. His coaching years do not take away from his legacy as one of the all-time great Packers. Starr was inducted into the Pro Football Hall of Fame in 1977.

One of Starr's last visits to Lambeau field was on a cold November night in 2015. Starr and his wife attended a ceremony in which the Packers retired Brett Favre's jersey number. Starr was the perfect personification of what it meant to be a Packer. His most heroic moment came in the 1967 NFL Championship Game. The Ice Bowl came down to a third and goal in Lambeau Field's south endzone against the Dallas Cowboys. Starr came to the sidelines and bravely told Vince Lombardi that he can sneak it in for a game-winning touchdown. Lombardi then replied, "Run it, and let's get the hell out of here." Starr ran a quarterback sneak for the game-winner and the Packers were off to Super Bowl II. Without Starr, Green Bay would not have won a second straight Super Bowl. His leadership in big game moments will live with Packers fans for a lifetime.

Vince Lombardi: A Football Life - The Ice Bowl

Starr leaves behind his wife Cherry, his son, and three granddaughters. Packers fans will have a tight grip on the memories Bart Starr and the 60s teams created. Starr left behind a template for being a Green Bay Packer. He also left a template for being a good man and a gentleman of the game of football. He was a competitor and a leader. Packer nation mourns for the loss of one of the finest human beings the game has seen.

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