If there’s one coffee shop New England raves about, it’s Dunkin' Donuts. But what is it like to work behind the counter? If you are looking for a job on the fly, this may help you decide whether you too can run on New England's favorite coffee shop.
The Good
1. It’s fast paced
This may not appeal to some, however working at Dunkin' Donuts in the morning especially requires non-stop coffee-making. The time quite literally runs by!
2. It can be rewarding
There’s nothing better than receiving a compliment from either a happy customer or one of your elder co-workers on the quality of your coffee. You’ll also learn to have responsibility if you work at night, because sometimes there won’t be a manager to tell you what to do.
3. Plenty of hours
This again may vary by store, however most Dunkins are small, meaning they have a small crew and therefore need more hands o
n deck for longer hours. Roll in the dough!
4. The night shift
If you are a night person or you can only work in the afternoon, working at Dunkin' Donuts later on can actually be fun, especially if you are closing with your friends! The customer count often drops drastically around dinner time, meaning you’ll have more time to hang out, get some cleaning done, and catch up with your co-workers. Just make sure you get your work done, otherwise your morning crew will not be happy with you.
5. You learn the secrets of a fast food restaurant
Ever wonder how a Coolatta is made? Well, work at Dunkins and you can find out!
6. FREE Coffee
That’s right, you can have a cup of the best coffee around, for no cost at all, or even three! You can also eat munchkins to your heart’s content!
The Bad
1. It’s tiring work
Nothing is more tiring than a rush of customers coming to both the front counter and the drive-thru. To make matters worse, some customers enjoy nothing more than taking their sweet time at the drive-thru, and you’ll be timed on your order completion speed, so you see the conflict.
2. It’s not too flexible
Many Dunkins have a small crew, meaning when you sign up you become bound to that store. If you have a concert or game to attend, they can be lenient however don’t expect to work two days a week.
3. The customers
Many customers are friendly, however there’s always some who will just ruin your day, There’s no reason to yell at me because you can’t have two orders in the drive-thru.
4. Training the new kids
Once you become a coffee-making pro your store will most likely hire someone new. It takes time to get used to, but there’s always that one kid who even after working there a couple months still repeats the customer's order 40 times before he gets it right.
5. The veterans aren’t too patient
When you’re brand new, you’ll have no clue what anything is or what you are doing. Although they are there to help you, the people who work at Dunkin’ everyday don’t have the patience to tell you where the eggs are 54 times.
6. The pay
Be careful which Dunkin’ you are applying to, and make sure you know your starting wage before you sign the papers. It can be hard work, and some Dunkins will not pay you what you are worth.
Whether you think this is a job for you or you'd rather stick to buying coffee, no one can deny the delicious taste of Dunkin' coffee.
