1. You can't have an iced cappuccino.
Cappuccinos and Lattes are the same exact thing, other than the fact that cappuccinos have more foam when hot. It is impossible to have foam in an iced drink. Therefore, do not order an iced cappuccino.
2. 1 shot of espresso is actually 2 shots of espresso.
Our shots of espresso are called double shots. The process is complicated, so just know that 1 shot= 2 shots (and 2 shots= 4 shots and 3 shots= 6 shots).
3. If you're still getting an extra shot in your latte, you have a serious problem.
Following that logic, 2 shots= 4 shots and 3 shots= 6 shots. If you’re getting an extra shot in any espresso drink, you’re basically drinking all espresso and barely any milk. If that’s okay with you, perhaps consider a caffeine intervention.
4. The difference between a coffee and a latte.
Coffee consists of cream (or whichever milk choice you prefer), sugar, flavor (if you want it) and the rest of the cup filled with coffee. A latte is flavor (if you want it), espresso shot(s), and the rest of the cup filled with milk.
5. We don't put sugar in lattes.
Also following this, as you can see there is no “cream and sugar” in the lattes. This is because the latte is filled with milk. If sugar is requested, you have to specify, but you shouldn’t need it. I like my coffee very sweet, but sugar in my latte is a bit excessive.
6. Less ice in an AJ's Rush does not mean you get more.
The AJ’s Rush comes in a can. Asking for less ice only makes your cup emptier. Sorry.
7. "Regular coffee" doesn't mean what you think it means.
If you were to just order a 16 oz. regular hot coffee, we would just assume you mean regular cream and sugar, not regular flavor. This is why we always ask about cream and sugar, for fear of pissing you off with the incorrect drink.
8. Chai TEA not Chai LATTE.
I don’t know why everyone thinks our chai is a latte, but it’s not… it's chai tea. It’s half Chai concentrate and half milk.
9. We don't put cream cheese on your bagel for you.
We don’t know how much cream cheese you prefer; we don’t know your life!
10. Eggnog being steamed is ear-piercing.
Just know that we’re slowly going deaf because of your order.
11. Cars in the drive-thru always take precedence over people in the coffee house.
People inside can see that we’re busy, the drive-thru cannot. Sorry not sorry.
12. The difference between an Aroma Mocha and Mocha Latte.
Aroma Mocha is chocolate milk and no flavor; mocha latte is an Aroma Latte with Chocolate Milano (mocha) flavoring.
13. Tell us how many separate orders there are in your car prior to saying your order.
If I’ve already typed in 3 bagel orders and 4 different drinks and then you tell me that there’s going to be four different orders, I actually hate you and probably won’t hide that.
14. Our breakfast sandwiches are pre- made for the day.
We can take parts of it off the sandwich, but we cannot change the bread type ...which means no bagels. I’m sorry.
15. It's annoying if you're on the phone, smoking, or talking quietly.
If you’re ignoring me to be on the phone (or worse, giving me the “just a sec” finger), I’m annoyed. You pulled up to the window, be ready to order. We also don’t want your second-hand smoke blowing into the window: gross. Lastly, if you’re whispering or facing away from the window while ordering, I have absolutely no idea what you just said and you’ll have to repeat yourself, which is annoying to everyone involved.
16. We live off of our tips.
While we may make more than waitresses, we still do not make minimum wage when hired. We need the tips more than you may know. Just a little note.
