Serving, it is the job that helps college students pay off their tuition or the job that lends itself as a career for the people who make a stable income off of it. It is a job that is not easy (trust me), even though many people like to downplay it. It is a job that involves 20,000 steps a day, 13 hour shifts, and sometimes rude customers. However, it is also a job that can involve enticing conversation, the making of a lot of money, and a job that one can truly enjoy. Sometimes our customers fail to make it that way for us though. While I know there are some people out there who truly take into consideration what servers do and are constantly understanding and friendly (I truly appreciate you), unfortunately there are some people who don't follow this same criteria. So for those people, here are 10 things that servers absolutely hate.
1. When you stiff us for something that was not our fault
I understand you don't exactly love your food, or your drink has been taking awhile to get to the table, however that is not my fault. If I am doing everything in my power to try and turn these things around for you and am being honest with you about the situation, well frankly I do not deserve to be stiffed. You do realize I am only making $4.25 an hour right?!
2. When you are rude for no reason
I don't understand how some people can go to a restaurant and just be impolite for no reason. If I am trying to provide you with a good experience I would hope for the same in return. However when someone is being rude or unfriendly it makes it hard to keep dishing something out that isn't being given in return.
3. When you don't take into consideration we are busy
I feel that when a restaurant is insanely busy people should take notice of this. While maybe all they're seeing is what's on the surface, in reality we are juggling to take care of you, among other various people, while also busing tables, running food, restocking glass ware, making desserts, fixing soda machines, etc. Taking on five or six tables at a time is not as easy as it may seem.
4. When you allow your children to roam around the restaurant
I understand that it is hard for children to sit still of course. But this is not a playground people, it is a restaurant. It is not okay to let your children wander around aimlessly near the entrance to our kitchen. Frankly, it is dangerous for them. While I try to keep cautious of my every move I make, I would never want to risk carrying a tray of food and running into a small child. It's better to keep an eye on your children and at least keep them somewhat close to the table, for all of our sakes.
5. When you shout from one end of the restaurant to the other
I don't mind a polite bellow, or the wave of a hand in the air to get my attention, but literally yelling at me from a far away distance is uncalled for. It disturbs the other guests and it also causes trouble for me as I may have a task on hand I need to get done or may be taking care of another table at the moment.
6. When you don't come close to meeting the proper percentage tip
While this isn't as bad as no tip, it still gets to most of us servers. Speaking fairly, I do want you to tip me what I deserve. If my service was not the best then of course I don't expect an 18-20% tip (though of course most of us servers who do try at our jobs will aim to give you exceptional service). But if I am truly doing whatever I can to give you a great experience, and you have enjoyed your time, please tip fairly. Or if you don't have the funds to properly tip, then please don't order an 8oz filet and a full rack of ribs, some patron margaritas, add up to a pricey bill, and then expect to leave only a full dollars for the bill. Just please don't.
7. When you don't give me eye contact
This actually bothers me a lot. I know that I am the one waiting on you, however I feel that I deserve the same respect in that I give you eye contact and you do the same. It is just common courtesy and shows me that you appreciate what I am doing.
8. When you decide to order your extra sides after your meal has come out
"Can I get a ranch? Oh and a side of mayonnaise too? And actually I'll need some malt vinegar for my fries as well?"
While I have no problem doing this for you, it would've made things a lot easier if you told me in advance and then I wouldn't have to keep you waiting. I understand sometimes you just realize you want certain things, however for people to keep this in mind would be very helpful.
9. When you pull the "I'm going to call corporate card"
Okay, if your experience was that horrific that you need to call corporate I understand. But most of the time, it isn't and you're being dramatic. If the problems encountered are minimal and you are blowing them out of proportion, to say you're going to call corporate is just causing a scene and is somewhat rude to me who was trying to help fix your experience and do whatever I can in the process. It's basically a stab in the back to your server when you say that.
10. And finally, the dirty looks
We've all got then. Whether it's from the boyfriend or girlfriend, or the spouse on that one-on-one date, for some reason they like to think we are trying to steal their significant other? Just because I am trying to be friendly and am always smiling doesn't mean I want to steal your man. I assure you I am just trying to do my job well and be polite.































