When you go shopping do you remember how you treat retail employees? Did you go out shopping in a bad mood or blame some poor worker for something that didn't even involve them? I know shopping can make people crazy but remember, retail workers are humans. They have emotions too so when you yell, give attitude or push all your problems on them, it's takes everything they have to not fight back. Do you really want to leave the store known as the crazy person who freaked out over a $5 coupon?
I totally understand that sometimes you might get a rude worker. There shouldn't be a reason why they are rude to you because you are the one giving them business, but remember they don't own the store. They get paid whether you're happy or not.
Still, that employee might be upset and mad because they were treated badly. By making an employee angry, you are possibly setting up a domino effect that will keep going for the rest of the day.
You get mad, the employee gets mad, more people get mad and it's a terrible day for everyone.
Still, people need to understand that employees only have so much power over things.
If your coupon doesn't work, it doesn't work. If you don't have enough money on your card, it's not their fault. If you waited too long to return something and it's outside of the return policy, that's your fault. Employees can't override everything. Certain moves can make someone gets fired and all because you didn't want to drive 20 minutes to return something.
Stores and companies aren't out to get you.
Don't think that they are treating specifically you badly. Sometimes manager's and employee's powers can go so far. They can try their best but sometimes it can not be enough. Try to think of it from their perspective. Would you like getting yelled at or cursed out? Probably not because you know it totally doesn't feel good. Think before you act and think of alternate routes.
If you are nice, chances are that they will be able to help you a lot better and faster.
I understand everything can go both ways but why not enjoy the day. Understand that when you go out into the world, not everything will go perfectly for you. The world doesn't revolve around you. Things will go wrong but it's up to you to either let those things haunt you and ruin everyone's day or move on. You have control and you need to make the best decision for everyone.
We're all human so let's start acting like we are together in unity.
It'll make the world a better place and everyone can be happy.
That's what it's all about.