The Potential Problems Of Amazon Go
Start writing a post
Lifestyle

The Potential Problems Of Amazon Go

The futuristic shopping method may come with a variety of issues.

2230
The Potential Problems Of Amazon Go
Pixabay

Last Monday, Amazon delivered the news of plans for an enhanced grocery shopping center that could be the future of retail. With no check-out kiosks and no lines, they hope to create a better and faster experience for all. Through deep learning algorithms, computer vision and sensor fusion (something Amazon calls "Just Walk Out" technology) customers will be able to enter the store and check-in with their smartphone. From there, you grab what you need and walk out.

The store will charge your Amazon account for the items and send you a receipt with no wait. Amazon is currently testing out their new 1,800 square foot shopping facility on Amazon employees in Seattle, Washington, and if all goes well, it will open to the public in early 2017. You can watch a video and check out the FAQs on the Amazon website here.

While I think this has potential, there are quite a few aspects that Amazon is staying eerily quiet about, including how exactly they are going to pull it off. Ignoring the hype, I can only think about the potential problems for this futuristic concept. How does it work?

In March 2015, Recode posted an article about a patent application filed by Amazon that outlined some of the ideas that would make the new store run smoothly. The article suggests we may have a reason to be concerned about our privacy with this system. They say, "the application describes the use of cameras that would snap photos to show, for example, when a person entered the facility, when she removed something from a shelf and when she left with an item in her hand. There is mention of facial recognition... User information may include, but is not limited to, user-identifying information (e.g., images of the user, height of the user, weight of the user), a user name and password, user biometrics, purchase history, payment instrument information (e.g., credit card, debit card, check card), purchase limits, and the like.” This is the same idea as an employee following you around the entire store, watching what you pick up, and writing it down, but through cameras, computers and technology we don't understand. Another theory introduces the use of RFID, or Radio Frequency Identification, which lets retailers identify products just like bar codes do, but through a wireless network. With the little information we have on the technology, Amazon claims it's similar to the specifics of self-driving cars.

But the problems don't end with the potential privacy invasions. The gist of Amazon's store has what we know as "shoplifting" as their selling point. How easy will it be to enter the store and just not scan your smartphone, essentially keeping yourself out of the system altogether?

What about the individuals who don't have smartphones? No smartphone, no sale. And something that happens to many as a regular occurrence--what if your phone dies while you're shopping? How will groceries be bagged, if at all? How will they handle a return policy? Picture this. Amazon Go opens up to the public and a father and his two young daughters decide to go shopping. The girls are tossing into the cart--this snack and that snack--while Dad shops, too. A perfectly logical and realistic situation. If a human being watching diligently behind a camera isn't involved, how will Amazon track multiple people putting multiple items in a cart? Do each of the daughters need a smartphone and Amazon account or can they somehow be "linked" to the main account? How will this technology know the girls belong to the father in the first place?

There are many unanswered questions about the specifics of Amazon Go. For now, all we can do is watch and wait for more information.


Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
the beatles
Wikipedia Commons

For as long as I can remember, I have been listening to The Beatles. Every year, my mom would appropriately blast “Birthday” on anyone’s birthday. I knew all of the words to “Back In The U.S.S.R” by the time I was 5 (Even though I had no idea what or where the U.S.S.R was). I grew up with John, Paul, George, and Ringo instead Justin, JC, Joey, Chris and Lance (I had to google N*SYNC to remember their names). The highlight of my short life was Paul McCartney in concert twice. I’m not someone to “fangirl” but those days I fangirled hard. The music of The Beatles has gotten me through everything. Their songs have brought me more joy, peace, and comfort. I can listen to them in any situation and find what I need. Here are the best lyrics from The Beatles for every and any occasion.

Keep Reading...Show less
Being Invisible The Best Super Power

The best superpower ever? Being invisible of course. Imagine just being able to go from seen to unseen on a dime. Who wouldn't want to have the opportunity to be invisible? Superman and Batman have nothing on being invisible with their superhero abilities. Here are some things that you could do while being invisible, because being invisible can benefit your social life too.

Keep Reading...Show less
houses under green sky
Photo by Alev Takil on Unsplash

Small towns certainly have their pros and cons. Many people who grow up in small towns find themselves counting the days until they get to escape their roots and plant new ones in bigger, "better" places. And that's fine. I'd be lying if I said I hadn't thought those same thoughts before too. We all have, but they say it's important to remember where you came from. When I think about where I come from, I can't help having an overwhelming feeling of gratitude for my roots. Being from a small town has taught me so many important lessons that I will carry with me for the rest of my life.

Keep Reading...Show less
​a woman sitting at a table having a coffee
nappy.co

I can't say "thank you" enough to express how grateful I am for you coming into my life. You have made such a huge impact on my life. I would not be the person I am today without you and I know that you will keep inspiring me to become an even better version of myself.

Keep Reading...Show less
Student Life

Waitlisted for a College Class? Here's What to Do!

Dealing with the inevitable realities of college life.

95594
college students waiting in a long line in the hallway
StableDiffusion

Course registration at college can be a big hassle and is almost never talked about. Classes you want to take fill up before you get a chance to register. You might change your mind about a class you want to take and must struggle to find another class to fit in the same time period. You also have to make sure no classes clash by time. Like I said, it's a big hassle.

This semester, I was waitlisted for two classes. Most people in this situation, especially first years, freak out because they don't know what to do. Here is what you should do when this happens.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments