Logan Paul Controversy Shows People Don't Know How To Deal With Ignorance

Logan Paul Controversy Shows People Don't Know How To Deal With Ignorance

Logan Paul came under fire for saying he'd "go gay for a month." In the outrage that ensued, we saw how people missed the mark on what could've been a teaching moment.

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When it comes to outrage in the current times, the loudest people always feel it's justified. There seems to be a kind of satisfaction people get from posting a tweet or a YouTube comment. If they can punish someone for saying something they perceive as bigoted, they feel they've done their part. Is laziness a factor? Do the outraged have no drive to become actual political activists?

I ask myself this question after the latest Logan Paul controversy. On a recent episode of his podcast, "Impaulsive," Paul discussed his resolutions for the new year. He broke it down month by month, saying he wanted to have a "male-only March."

"It's male-only March," Paul said. "We're going to attempt to go gay for just one month."

As you can expect, this ignited a backlash among users on social media. Many were condemning Paul, claiming he was encouraging the belief that homosexuality is a choice. Some were saying he doesn't understand the seriousness of homophobia. I agree with them on the latter, but I'm not surprised. Nothing about Logan Paul's social circle or lifestyle appears related to the LGBTQ community at all. How can we expect him to have such a thing in the back of his mind?

Paul's comment appeared to be lighthearted. I don't think the trauma of conversion therapy or homeless LGBTQ youth was a motivating factor. This was coming from a straight man who doesn't think about these issues. It didn't sound to me like he was taking it that seriously. I disagree with those who call Paul a bigot or a homophobe. If Logan Paul is anything, it's ignorant. The outrage that ensued offered no way of helping LGBTQ issues. All that happened was a bunch of noise on social media. The public missed what could have been a teaching moment.

GLAAD responded to Paul on Twitter, expressing disapproval. He responded to them, admitting his "poor choice of words" and invited the organization to discuss the topic on his podcast. Many people have called on GLAAD to not go on Paul's podcast, calling his response a publicity stunt. So far, GLAAD has not publicly responded to Paul's invitation.

I don't see why GLAAD should reject Paul's invitation. This is exactly the kind of teaching moment this situation needed. Paul himself was even the one who initiated it. Even if his response was a publicity stunt for his podcast, it would still further the discussion around LGBTQ issues. Those who listened to that episode would've been educated in ways they may not have before. Plus, Logan Paul himself would've heard what they had to say.

I don't think outrage is always the best way to handle these sorts of incidents. In order to improve our world, work always needs to be done. If people think all it takes is being a keyboard warrior, they have a lot to learn. Understanding a person's intent is so important. When it goes both ways, that's how you know this could be a teaching moment. When you have Logan Paul express a desire to talk to GLAAD, this is an example of the kind of work that needs to be done.

Our desire should not be to end someone's career. Projecting unkind intent will only draw the same thing back in return. In order for things to progress, we need to have open dialogue and listen to each other. We all want to be treated fairly and that is the only way we'll achieve it.

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Customer Service Expert, Gary Brewster of Oneida Provides Tips for Displaying Appreciation to Your Customers

By taking a more direct and proactive approach to managing your customers, you can open up a new avenue of success for your business.

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Customer relationships are a core part of your business success. Many businesses that outperform their competitors are just more responsive in this area. By taking a more direct and proactive approach to managing your customers, you can open up a new avenue of success for your business. How can you display genuine appreciation to them? Here are tips and practices from customer service expert and accomplished entrepreneur, Gary Brewster in Oneida, Tennessee that you can adopt.

Event Sponsorship

There are many small signs of appreciation you can show to customers, but hosting an event provides significant evidence to customers that your business genuinely acknowledges and cares for their support. With these events, you can treat customers as guests - which can be a great way to elevate your relationship with them. After these events, you can follow-up with your customers, build upon that relationship, and gain additional insights into their expectations.

Customized Products and Services

Customers will be pleasantly surprised to see products specifically catered to their preferences. This shows that you do respond to their feedback and are appreciative of the information they provide. Also, you are reinforcing the fact that your business firmly puts a priority on their needs and is committed to elevating their experience. You can personalize your products through a couple of means, including offering them in certain colors, modifications, labels, and more.

Use Handwritten Notes

A handwritten note is one of the best ways to convey authenticity in your messages. When you use this medium for sending messages of appreciation to your customers, it generates a more positive response. In a world saturated with emails, social media messages, and mobile text, a handwritten letter can stand out. You can work with your team in organizing a schedule where customers are sent handwritten notes. These can especially work great for the holiday season as customers are more receptive to goodwill messages during this time.

Develop a Loyalty Program

While your business benefits form loyalty programs, they also make the customer feel more appreciated. For your most consistent customers, you are sending the message to them that their loyalty has not gone unnoticed and that you are truly grateful. When repeat business is rewarded, the long-term benefits will be valuable. Instead of merely creating a loyalty program from scratch, consider doing research and recognize specific purchasing patterns within your customer base. You can then highlight certain products they favor and make that the focal point of your loyalty program.

When it comes to maintaining a high standard of customer service, communication and goodwill are valuable. Showing appreciation to your customers is more than simply communicating with them, but also conveying a general sense of commitment to their needs. Your business stands to gain immensely by developing this unique approach to customer service. Consider adding more of these elements as you build your customer service strategy with your team.


About Gary Brewster:

Gary Brewster in Oneida, Tennessee is an entrepreneur and commercial roofing expert. Driven by building excellent relationships, he takes pride in providing the best customer service possible. As a business owner, his goals include delivering exceptional service, solving complex problems, and giving back to the community. Outside of the office, Gary enjoys spending time on his family farm with his wife, children, and grandchildren.


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The 2020 Race Is Feeling The Bern

Everything you need to know about Bernie Sanders entering the presidential race.

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This morning, February 19, 2019, Brooklyn-born Bernie Sanders announced he is running for president once again.

Unlike his run in 2016, though, Sanders now joins a crowded field of progressive candidates, one of which is Senator Elizabeth Warren of Massachusetts.

In Sanders's own words, this campaign is "about taking on the powerful special interests that dominate our economic and political life". Sanders went on to say that this is a "pivotal and dangerous moment in American history," and "We are running against a President who is a pathological liar, a fraud, a racist, a sexist, a xenophobe and someone who is undermining American democracy as he leads us in an authoritarian direction".

In his interview with CBS, Sanders explained that it is "absolutely imperative that Donald Trump be defeated", and described candidates whom he is running alongside as his "friends".

Regarding policy issues, his focus remains the same as in previous years, planning to focus largely on women's reproductive rights, lower prices for prescription drugs, and criminal justice reform.

Sanders is also widely recognized because of his goal of universal healthcare. His Medicare-for-all bill that was drafted in 2017 outlines the establishment of a "national health insurance program to provide comprehensive protection against the costs of health-care and health-related services". According to estimates, however, such a plan would increase federal spending by $2.5 trillion a year.

When it comes to education, Sanders plans to make preschool for all 4-year-olds free, aiming to fund this plan through tax increases on the wealthy as well as Wall Street transactions.

More widely acknowledged is his "College For All Act", which would provide $47 billion a year to states in order to eliminate undergraduate tuition and fees at public colleges and universities. Additionally, the act would cut student loan interest rates nearly in half for undergrads.

In terms of social issues, Sanders is pro-choice when it comes to abortion rights and opposes policies which discriminate on the basis of sexual orientation and gender identity, such as Trump's push to ban transgender people from the military.

The New York Times discusses the idea that the political field of the 2020 run might leave Sanders a "victim of his own success", in that the multitude of Democratic candidates are embracing policies which Sanders championed in the last race.

"Ironically, Bernie's agenda for working families will be the Democratic Party's message in 2020, but he may not be the one leading the parade," said talk show host Bill Press.

Moreover, victories by women, minorities, and first-time candidates in the 2018 midterm elections suggest that "fresh energy" is preferred by Democrats, which potentially poses a challenge for Sanders.

Conversely, though, Sanders is also starting off with certain advantages, such as a "massive lead among low-dollar donors that is roughly equivalent to the donor base of all the other Democratic hopefuls combined".

Donald Trump responded to Sanders's announcement by saying, "First of all I think he missed his time, but... I like Bernie. He sort of would agree on trade... the problem is he doesn't know what to do about it. But I wish Bernie well."

By and large, Sanders is another strong candidate, and it will be interesting to see if he can generate the same energy and support now that he did in 2016.

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