10 Things EVERYONE Who Works Retail Will Learn, One Way Or Another
Start writing a post
Entertainment

10 Things EVERYONE Who Works Retail Will Learn, One Way Or Another

Retail is the gift that keeps on giving.

19
10 Things EVERYONE Who Works Retail Will Learn, One Way Or Another

Ah, retail. As someone who had never worked retail prior to college, I truly had no clue what I was in for.

Working in a store is one thing, but working in a store in the mall is a whole other entity. People are stressed out to the max, the number of customers in the store can get overwhelming most days, and, yes, "mall walkers" are all too real. Even though some days are more stressful than others, a lot can be learned from a job in retail. You have a very strong appreciation for your coworkers and an even stronger appreciation for sitting down after standing for hours on end. So, without further ado, here are some of the things I've picked up from working in retail so far.

Your voice WILL be tired

Giphy

Customer service is a HUGE part of the retail experience, and you have to be on your A-game when it comes to speaking. Many stores highly encourage customer service above all else, so you have to be ready to talk... literally all day.

Sitting down is the BEST feeling ever

Giphy

You are constantly on your feet when working retail, so take advantage of the 10 minute breaks. It might just be the only time in your shift you can have a sec to sit.

You and your coworkers are in this together

Giphy

Team-building is huge in retail, ESPECIALLY during the holidays. Since most stores demand all hands on deck for the holidays or Black Friday, you will build very strong bonds with your coworkers. Take advantage of the relationships you make, you could find your best friends.

People can be downright rude

Giphy

Let's face it: people can be EXTREMELY rude to retail workers. I never fully understood this until I was behind the register rather than in front of it. Not every customer is going to be happy, and not every customer is going to appreciate your hard work.

How you react means EVERYTHING

Giphy

While customers can be awful at times, the way you react to situations makes all the difference. Retail involves a lot of conflict resolution and critical thinking because you CANNOT just act on a whim in high-strung situations. They may piss you off, but your job is to sell your brand. Relax, breathe, and don't let one bad attitude affect yours.

WEAR! COMFY! SHOES!

Giphy

Like I said before, you are on your feet for HOURS. What you wear on your feet is VERY important. If your store lets you wear any shoe you want, go for comfort and not fashion. I wore a cute pair of booties ONCE to work, and after the blisters I got on my feet, you will always catch me in tennis shoes.

You will have SOOOOO many stories to tell

Giphy

The kinds of shoppers you will encounter in retail will baffle you. It's amazing how many odd questions or requests you will get, not to mention the kinds of people you will run into. If you ever wanted to work in an industry that will give you LOTS of memories, retail is right up your alley.

People will try to use you for your discounts - don't let them

Giphy

Sure, the discounts are GREAT and should be shared with others, but not all the time. Make sure you're using your employee discount for stuff YOU want, not just what your friends want. After all, you put in the hard work and willpower to deal with people all day. Treat yo' self.

Your clothes-folding skills will be AMAZING

Giphy

If you work in a clothing store, you will never revert to your old ways of folding clothes ever again. It will seriously change you, and you may even find yourself changing the folds of clothing in other stores (habit, sorry).

There is always something to be doing, even when the store is dead

Giphy

There's no such thing as "standing around" in retail. Most of the time, there will always be things to put back on the racks or rooms that need to be cleaned up a bit. For a busy body like me, constantly doing something is one of my favorite parts of working retail.

Retail can be stressful and will test you in more ways than one. However, retail has been such a fun experience so far, and I highly encourage ANYONE and EVERYONE to give it a go!

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
​a woman sitting at a table having a coffee
nappy.co

I can't say "thank you" enough to express how grateful I am for you coming into my life. You have made such a huge impact on my life. I would not be the person I am today without you and I know that you will keep inspiring me to become an even better version of myself.

Keep Reading...Show less
Student Life

Waitlisted for a College Class? Here's What to Do!

Dealing with the inevitable realities of college life.

78740
college students waiting in a long line in the hallway
StableDiffusion

Course registration at college can be a big hassle and is almost never talked about. Classes you want to take fill up before you get a chance to register. You might change your mind about a class you want to take and must struggle to find another class to fit in the same time period. You also have to make sure no classes clash by time. Like I said, it's a big hassle.

This semester, I was waitlisted for two classes. Most people in this situation, especially first years, freak out because they don't know what to do. Here is what you should do when this happens.

Keep Reading...Show less
a man and a woman sitting on the beach in front of the sunset

Whether you met your new love interest online, through mutual friends, or another way entirely, you'll definitely want to know what you're getting into. I mean, really, what's the point in entering a relationship with someone if you don't know whether or not you're compatible on a very basic level?

Consider these 21 questions to ask in the talking stage when getting to know that new guy or girl you just started talking to:

Keep Reading...Show less
Lifestyle

Challah vs. Easter Bread: A Delicious Dilemma

Is there really such a difference in Challah bread or Easter Bread?

48244
loaves of challah and easter bread stacked up aside each other, an abundance of food in baskets
StableDiffusion

Ever since I could remember, it was a treat to receive Easter Bread made by my grandmother. We would only have it once a year and the wait was excruciating. Now that my grandmother has gotten older, she has stopped baking a lot of her recipes that require a lot of hand usage--her traditional Italian baking means no machines. So for the past few years, I have missed enjoying my Easter Bread.

Keep Reading...Show less
Adulting

Unlocking Lake People's Secrets: 15 Must-Knows!

There's no other place you'd rather be in the summer.

978356
Group of joyful friends sitting in a boat
Haley Harvey

The people that spend their summers at the lake are a unique group of people.

Whether you grew up going to the lake, have only recently started going, or have only been once or twice, you know it takes a certain kind of person to be a lake person. To the long-time lake people, the lake holds a special place in your heart, no matter how dirty the water may look.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments