I Asked 6 People About Their Best And Worst Experiences With Working In Food Service And Retail
Start writing a post

I Asked 6 People About Their Best And Worst Experiences With Working In Food Service And Retail

It's no secret that food service and retail workers have some entertaining stories to tell, and some valuable lessons to teach. Here are some of my favorites.

I Asked 6 People About Their Best And Worst Experiences With Working In Food Service And Retail
Photo by Irina on Unsplash

This week marked the two-year anniversary of the day I got my first and current job- grocery store cashier and customer service associate. Over these last two years, I've experienced moments that made me cry from anger as well as some moments that made me cry from laughter. In honor of my two years of experience I decided to ask some of my friends about their experiences. Here are my favorite responses:

M, Food Service

We all have had some awkward encounters with customers from time to time, but some of them are truly terrible. One friend chose to mention her encounters with "all the gross guys that hit on me.... There was one guy that reached his hand over the counter to try to touch me." This proves just how vulnerable employees are in these situations and reiterates the need for respect and personal space.

When I asked this friend if she had any positive experiences with this job, she replied, "Nope. I quit after a month because it was awful." Honestly? I don't blame her at all.

E, Food Service

There are definitely many pros and cons when it comes to working in fast food. When I asked about a specifically positive experience, one friend explains that his favorite is "probably two equal things. The friends I've made and having a massive kitchen at my disposal to be able to learn how to cook more than just fast food." That makes fast food sound pretty good, but he offered a negative view of his job as well. He told me "it's hard work for garbage pay, and if I had the chance I would work somewhere else. I feel like a lot of things are out of control and working in fast food is not a secure field. I want out of it as soon as possible. The demand is high and the pay is low."

While having a job in fast food can be challenging, rewarding, and provide unique experiences, there are also some stressful moments that might make the job not feel worth it.

H, Food Service

My barista friend seems to really like her job. She said: "I think the best part of my job is just the day to day with the regulars that come in. They are always so sweet and ask how my day is going and share their experiences with me. One time a couple or regulars bought everyone pizza which was super sweet."

It's always nice to meet nice people and have a positive experience while working, but baristas have one of the most dangerous jobs in food service. They serve people who have not had their coffee yet. This friend also said: "My worst experiences all hae to do with old men who think it's funny to make fun of other customers who like complicated drinks. Our job is to make the drinks, so we don't mind the complicated stuff, and it drives me crazy when people think it's okay to make fun of people who know how they like stuff."

H, Grocery Retail Customer Service

The brave people who are willing to work in customer service always have some stories to tell. This one is an example of how hard the job can be sometimes. This person said: "This one time a guy came in and asked for a prepaid MasterCard to buy things online. I directed him towards [a specific card] because it was both MasterCard and could be reloaded. I explained everything about the card to him and that he would have to register the card to use it. He bought it and put 50 dollars on it and left all happy. The next day, he comes back into the store and demands a refund. I inform him that we cannot refund it and ask what the issue is. He then tells me that he doesn't have any type of phone number and can't register it and use it. A manager comes up and tells him the same thing, and he freaks out and throws the card at me and screams at us. we go get him and try to come up with a solution but he is relentless. He does take the card back but he leaves absolutely [angry]. Haven't seen him since."

Although life in customer service can be tough, there are also some fun parts. She shared that her favorite memory from her job was: "The night [my best friend and I] literally had a sanitizer squirt bottle fight and ran around the store singing 80s music and then hid paper clips from [the manager] in the Mentos and lighters and he never found them and we gave them back to him the next day."

E, Grocery Retail

Anyone who has ever worked in retail has probably had the experience of being asked to look in the back for something that they know for sure isn't there. When I asked what his grocery store experience was like, one friend responded: "During Thanksgiving, an old lady asked for cranberry sauce when we were all out by that time, and of course I told her this. And of course she asked me to go check in the back anyway, and so I simply walked through the doors (still well within sight of her), turned around immediately, and said, 'Nope, outta cranberry sauce,' with the biggest smile."

M, Grocery Retail

This last response pretty much sums up working in retail. They said: "I got to work with my favorite coworkers and create new memories that would later teach me how to manage my time and efficiency...." This response definitely rings true for me as I have met all of my closest friends through my job.

I also asked what they didn't like about their job and their response was this: "The managers got on to me for using my phone for [a locator app] to help locate an item for a customer, earning a strike against me."

While no job is perfect, I think it is safe to say that doing a job in a field such as retail or food service will provide you with some good, unique experiences. Of course there will always be less than perfect situations, but you can at least learn some valuable lessons and make some new friends along the way.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
Student Life

Top 10 Reasons My School Rocks!

Why I Chose a Small School Over a Big University.

man in black long sleeve shirt and black pants walking on white concrete pathway

I was asked so many times why I wanted to go to a small school when a big university is so much better. Don't get me wrong, I'm sure a big university is great but I absolutely love going to a small school. I know that I miss out on big sporting events and having people actually know where it is. I can't even count how many times I've been asked where it is and I know they won't know so I just say "somewhere in the middle of Wisconsin." But, I get to know most people at my school and I know my professors very well. Not to mention, being able to walk to the other side of campus in 5 minutes at a casual walking pace. I am so happy I made the decision to go to school where I did. I love my school and these are just a few reasons why.

Keep Reading...Show less
Lots of people sat on the cinema wearing 3D glasses

Ever wonder what your friend meant when they started babbling about you taking their stapler? Or how whenever you ask your friend for a favor they respond with "As You Wish?" Are you looking for new and creative ways to insult your friends?

Well, look no further. Here is a list of 70 of the most quotable movies of all time. Here you will find answers to your questions along with a multitude of other things such as; new insults for your friends, interesting characters, fantastic story lines, and of course quotes to log into your mind for future use.

Keep Reading...Show less
New Year Resolutions

It's 2024! You drank champagne, you wore funny glasses, and you watched the ball drop as you sang the night away with your best friends and family. What comes next you may ask? Sadly you will have to return to the real world full of work and school and paying bills. "Ah! But I have my New Year's Resolutions!"- you may say. But most of them are 100% complete cliches that you won't hold on to. Here is a list of those things you hear all around the world.

Keep Reading...Show less

The Ultimate Birthday: Unveiling the Perfect Day to Celebrate!

Let's be real, the day your birthday falls on could really make or break it.

​different color birthday candles on a cake
Blacksburg Children's Museum

You heard it here first: birthdays in college are some of the best days of your four years. For one day annually, you get to forget about your identity as a stressed, broke, and overworked student, and take the time to celebrate. You can throw your responsibilities for a day, use your one skip in that class you hate, receive kind cards and gifts from loved ones and just enjoy yourself.

Keep Reading...Show less

Unleash Inspiration: 15 Relatable Disney Lyrics!

Leave it to Disney to write lyrics that kids of all ages can relate to.

The 15 most inspiring Disney songs

Disney songs are some of the most relatable and inspiring songs not only because of the lovable characters who sing them, but also because of their well-written song lyrics. While some lyrics make more sense with knowledge of the movie's story line that they were written for, other Disney lyrics are very relatable and inspiring for any listener.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments