I don't know why people do this and not understand why they suddenly become a joke within the food industry, but hey, it's fine! It's fine!
1. The Customer is Always Right
Not true. If the customer is bashing you because your service was the "absolute worst they've ever received," chances are they're just be rude. If the customer can't follow simple rules or understand your restrictions as a waitress, fast food worker, etc, then that's on them, not you. The customer doesn't know more about the business you work for. Therefore, the customer is not always right.
2. Make the Ice Less Cold
I didn't even know how to respond to this. I was actually asked to make ice less cold simply because the person's teeth were very sensitive. Apparently the answer to this problem is to add little ice to any given drink, and looking back I'm more than certain they just accidentally combined two separate questions, but at the time--it was not the single smartest thing I've ever heard.
3. Why is the Menu Set Up Like This?
I don't know--I don't know why a menu that has been around longer than both of us have is set up the way it is and I have no intention of calling corporate to ask. Yes, I've been yelled at for the menu being confusing because of the way it was set up, but I can't fix that. If you can still find what you're looking for, then you're good. If you have any questions, just ask! I will help you if you respectfully ask!
4. "Well, this other place had it!"
Then go there! That is literally all I have to say to that! Go to the place where you know your favorite meal will be on the menu! Don't yell at me for not providing you with excellent customer service! If you're from out of state and you ask me if your store is different from mine, whatever, cool! If the distance between your favorite store and mine is two miles and you yell at me about not having something, just go to the other store!
5. *Doors Locked and Clearly Cleaning* "You Open?"
*slowly shakes head*
6. *Plate Completely Clean* "Worst meal I've ever had!"
I'll bet it was. In fact, it was so bad that you had to eat every single available bite just to make sure it was all bad! For your sacrifice, you get a free meal! But wait, you hate the food, why would you want a free meal? Because you were being difficult on purpose? What a horrible and immature thing to do!
7. "Well, they did it last time!"
Whoever did it last time probably did so to make you go away or because the discount you got last time was actually available last time.
8. Can I Speak With Your Manager?
Depending on the situation, this is okay. However, if you're being difficult and you get mad at me for everything and then ask to speak with a manager about how horrible I've been, then I will be annoyed with you and anyone else sitting at your table!
9. I'm Never Coming Back Here Again!
10. I'm Going to Sue You!
Okay, see you in court or never again, as per the usual outcome.