Customer Service Workers Should Be Treated With More Respect

Customer Service Workers Should Be Treated With More Respect

The reasons why customer service workers deserve your respect.
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The age that many people start getting a job is around 16 years old; and many of the jobs available for that age group and into the 20s is customer service. This is a great field to gain experience for other jobs and possibly a future career. However, there is a huge downside to jobs that entail customer service. This downside is the times when you are stuck talking to angry customers or unruly guests. Some people have legit reasons for being mad, but others seem to just find something to get mad at. I'm sure most, if not, all of us have even been mean or frustrated with a worker ourselves. Many of the people in customer service don't deserve to be treated like that, and may experience disrespect more than they deserve. This article will discuss the reasons why customer service workers need to be treated with more respect.

They don't make the rules.

One of the problems that customer service faces is getting blamed by a customer even though the worker had nothing to do with the problem. For example, they complain about the prices and then put all their anger into blaming them that the prices are too high. Another example is when they get mad that a certain thing is sold out. When in fact the blame could be turned on the customer for not buying in advanced. There are so many more examples of customers blaming customer service for issues that may in fact be their own fault. The worker doesn't make the rules and does what they are told to keep their job. And unfortunately, they can't control the actions of the customer to not forget their wallet or to buy merchandise ahead of time before it sells out.

They are there to help you.

Customer service is called Customer Service for a reason. They are there to help the customer to the best of their ability. However, sometimes they can't give you everything that you want. Instead of getting angry at them, thank them for their effort in trying to help. They are not your enemy.

They are exhausted and have bad days too.

Let's face it, we are all human! We all have bad days! Some people like to use their negative energy to yell at workers if they are having a bad day but just because you are having a bad day doesn't mean that you should make someone else's day bad. Customer service workers help a lot of angry customers and when helping the angry customers, they put on a smile and try with the best of their ability to make everything right. Underneath their smile, however, they could be sad, angry, or exhausted. This is why customers need to understand that workers also experience emotions; they have feelings too, they aren't robots!

This is only a few of the reasons that customer service deserves more respect. It is a job that many of us have had at one point in our life, but many have forgotten the hatred and disrespect that they recieved while being a part of customer service. Respect needs to be given to everyone. As the golden rule states, "Treat everyone as you wish to be treated." And I'm sure no one wants to be treated with disrespect.

Cover Image Credit: http://www.tellurideva.com/wp-content/uploads/2014/01/Customer-Service.jpg

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30 Things I'd Rather Be Than 'Pretty'

Because "pretty" is so overrated.
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Nowadays, we put so much emphasis on our looks. We focus so much on the outside that we forget to really focus on what matters. I was inspired by a list that I found online of "Things I Would Rather Be Called Instead Of Pretty," so I made my own version. Here is a list of things that I would rather be than "pretty."

1. Captivating

I want one glance at me to completely steal your breath away.

2. Magnetic

I want people to feel drawn to me. I want something to be different about me that people recognize at first glance.

3. Raw

I want to be real. Vulnerable. Completely, genuinely myself.

4. Intoxicating

..and I want you addicted.

5. Humble

I want to recognize my abilities, but not be boastful or proud.

6. Exemplary

I want to stand out.

7. Loyal

I want to pride myself on sticking out the storm.

8. Fascinating

I want you to be hanging on every word I say.

9. Empathetic

I want to be able to feel your pain, so that I can help you heal.

10. Vivacious

I want to be the life of the party.

11. Reckless

I want to be crazy. Thrilling. Unpredictable. I want to keep you guessing, keep your heart pounding, and your blood rushing.

12. Philanthropic

I want to give.

13. Philosophical

I want to ask the tough questions that get you thinking about the purpose of our beating hearts.

14. Loving

When my name is spoken, I want my tenderness to come to mind.

15. Quaintrelle

I want my passion to ooze out of me.

16. Belesprit

I want to be quick. Witty. Always on my toes.

17. Conscientious

I want to always be thinking of others.

18. Passionate

...and I want people to know what my passions are.

19. Alluring

I want to be a woman who draws people in.

20. Kind

Simply put, I want to be pleasant and kind.

21. Selcouth

Even if you've known me your whole life, I want strange, yet marvelous. Rare and wondrous.

22. Pierian

From the way I move to the way I speak, I want to be poetic.

23. Esoteric

Do not mistake this. I do not want to be misunderstood. But rather I'd like to keep my circle small and close. I don't want to be an average, everyday person.

24. Authentic

I don't want anyone to ever question whether I am being genuine or telling the truth.

25. Novaturient

..about my own life. I never want to settle for good enough. Instead I always want to seek to make a positive change.

26. Observant

I want to take all of life in.

27. Peart

I want to be honestly in good spirits at all times.

28. Romantic

Sure, I want to be a little old school in this sense.

29. Elysian

I want to give you the same feeling that you get in paradise.

30. Curious

And I never want to stop searching for answers.
Cover Image Credit: Favim

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Living With Celiac Disease

Kids would put food in my face and tease me about it, they'd tell me that my symptoms weren't real and that I was just faking it for attention; I even had adults tell me this too.

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At the age of eight, I experienced horrible stomach pain, weakness, and illness. I was doubled over, and I didn't know why I'd felt so horrible. It wasn't the kind of pain you feel when you have the flu, or when you have cramps. It was a different kind of pain, but I knew it wasn't good. My parents didn't know what was wrong with me either. The only thing my dad had suspected was that perhaps I was intolerant to gluten.

For those who don't know, gluten is found in many food items that primarily contain grains or are often high in carbs. This isn't to say that all foods with carbs or grains have gluten, but they oftentimes do. Gluten is a protein within wheat that is the primary ingredient in cake, pizza, and bread. It is even sometimes in food that you would never suspect, like Twizzlers. It's also synonymous with ingredients like monosodium glutamate, malt, barley…etc.

I tell you that to tell you this:
At eight years old, I was told I had celiac disease. Which just means that my body is unable to digest and break down gluten, preventing me from absorbing vital nutrients.

My dad found out later in his life that he was gluten intolerant after many years of breakouts and complications. He had ascertained the idea that maybe I had also carried this gene and that was why I was in so much pain. Each time we digest gluten, our body attacks our small intestine, killing off what is called villi. My body was in so much pain because I was eating gluten.

After taking gluten products completely out of my diet, I felt 100% better. I was no longer in intense pain, I no longer had rashes, and all other symptoms went away. From then on, I had to watch what I ate, as if I was on a life-long diet.

As you can imagine, this was a ton of responsibility for me as an eight-year-old because I now had to constantly check every label there ever was, make sure that the food I was eating at school didn't have any sort of gluten in it, and I was also now a novelty at school. Kids would put food in my face and tease me about it, they'd tell me that my symptoms weren't real and that I was just faking it for attention. I even had adults tell me this too. They thought I was being hypersensitive.

I had to remember everywhere I went that I had to avoid eating gluten. Do you know how hard that is? It's in so many things. When I was young, not many people knew what celiac disease was. There weren't any gluten-free alternatives out there, so I was eating lots of rice, beans, and salad. I had a very limited food palette. I could no longer have the amazing foods I enjoyed like pizza, garlic rolls, cake, or even ravioli. Although it seems odd, ravioli and spaghetti-o's were my favorite then and I was no longer able to have them. It crushed me.

Having celiac disease was hard as a child because when I went to birthday parties, I couldn't eat most of the food they provided. I couldn't enjoy birthday cake or the pizza that most people ordered. I always had to bring my own food and explain why every time. It seems silly, but I often felt left out. Not being 'normal' because of my allergy made me feel like an outcast. You'd think you wouldn't feel like that, but it generated a lot of those negative feelings because I was a burden to feed due to my allergy.

Fast forward 13 years later, I still have to be careful of what I eat. Celiac disease is something I'll never get rid of. It's a part of my DNA, and there's a good chance my kids will also carry the gene and deal with the same issues.

I don't usually tell people I have celiac disease because I can sometimes get away with having trace amounts of gluten and still be mostly okay. But when I accidentally eat gluten, I pay the consequences. There are times when I accidentally eat it and feel like I can't get out of bed because of the stomach pain. I joke that the pain is so horrible that I feel like I'm dying, but it really does feel severe in the moment.

Being gluten intolerant, I spend quite a bit more money on groceries because I have to find gluten-free food and it's way more expensive. Because gluten-free became a fad diet, more places began offering alternatives and it was easier for me to find foods I liked. When I find gluten-free goodies that aren't normally gluten-free in restaurants, you bet my eyes light up! It's exciting but also a relief.

Being gluten-free has oftentimes felt like a curse, but it's also a blessing sometimes.

The upside to this is that researchers are looking into developing a pill that will help those with celiac disease digest gluten easier and/or subside symptoms completely. So hopefully soon, I'll be able to eat the foods I once loved without feeling ill.

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