Confessions Of A Cashier Girl

Confessions Of A Cashier Girl

"The only thing you need to know about consumer retail habits is that consumers are mindless lemmings" - Dwight Schrute

I started working at the age of fifteen mainly because I wanted to get out of the house and I wanted to have money of my own. Of course, as any teenager will tell you, the only jobs available to young adults are customer service jobs. Why? Because they suck. My most recent customer service job was as a cashier at a small grocery in Queens which I worked in for a little over a year. I patiently waited to write this article until after I quit and the time has come. After a year, I finally understood why cashiers are one of the bitterest people you will ever encounter. Seriously, if you have any love for humanity, do not become a cashier. If you are already one, I feel for you.

As people grow more aware of what plastic does to our environment, more people are either reusing bags or investing in tote bags. There is absolutely nothing wrong with this and kudos to those people who are going green. However, do not tell me you have your own bag after I have already started packing your ridiculously heavy groceries in plastic bags. Seriously, this would happen so often that I just began asking people if they need bags. Some customers felt so guilty after I asked that question that they proceeded to actually carry their own groceries and walk home with them (no, I did not feel bad). Also, if you know you have a bag, and you have fifteen items, why not start packing as I’m checking out? But no. Instead, you use your phone the entire time, and then wait until after I’m done checking out to finally pull out your massive grocery tote bag and ask me to pack everything (In what world does this make sense?)

Jackson Heights has a very large senior population and of course, my store was very attractive to these citizens. It was strategically placed before the block of supermarkets so that it would be a short walk for most. While I generally am very patient with old people, there are some days where they make me want to drop everything and walk out. The amount of time it takes them to dig through their bag and look for change is unbearable. Everyone on line stares at me as if they are telling me to do something about it but I know that if I do, the situation won't end well. I subtly tell them to keep moving by screaming out "next customer!". Yet they are still packing their bags into their carts and counting their change.

The store I worked at was really popular for its immense variety of European products and organic groceries. This meant people always walked in asking where something was. At first, I didn’t mind when they came in asking where something was but then it really got to me. The store literally consists of two aisles and a fruit stand surrounding the exterior. TWO aisles. How hard is it to look around a store that is literally the size of a living room? The worst was this one time when a lady called the store while there was a line of about 11 people waiting (and one cashier) and asked me if we carried this specific cheese. Two aisles people. It’s not that hard to come in and take a look around. Others would literally holler at me from the entrance, asking if we sold what they were looking for. Hello to you too? It got to the point where I would just point in the general direction and then continue taking customers. “But I’ve never been here before, I don’t know where anything is”. Well sorry, we don’t have a search bar for you.

Jackson Heights is one of Queens’ most ethnically diverse neighborhoods and while this is a great thing, in my opinion, I had to suffer the ugly sides of diversity at my old job. This one time, a woman came in speaking a language I did not recognize at all but it seemed like she was asking me for something. I kept trying to tell her I only spoke English and Spanish but for some reason, she seemed offended. The more I said I did not understand, the angrier she got. It seemed like she was one word away from spitting in my face. Something that would happen a lot was I would speak in Spanish to Hispanic people but they refused to reply in Spanish. Some even seemed offended that I would speak to them in Spanish instead of English. While I thought I was doing something to make conversation and to familiarize myself with the customers, I was actually offending people.

Why do customers always think people behind registers are trying to steal from them? I’ve had customers actually ask me to check everything out a second time because I was going “too fast” and they couldn’t keep track of all the purchases. There are some people that end up spending more than 40 dollars on a few things and they get all wide-eyed and suspicious and try to blame me for it. The items clearly have price stickers on them. Don’t expect to pay with a ten dollar bill if you’re buying fifteen-dollar-cheese and twelve-dollar-honey. I think the main cause for my hatred towards customers is people trying to double check the math as I’m ringing them up. Seriously, just let me do my job.

I can’t even begin to tell you a number of times I’ve been flirted with for a discount. If you cannot afford fifteen dollar cheese then don’t buy it! I’m not here to give discounts. I’m just here to ring you up and bag groceries. So not today, not ever. And my eyes are up here buddy. For some reason men thought it was okay to call me "honey" or "sweetie" while I was ringing them up but it would only make me want to projectile vomit all over them. And no, I'm not going to put on a "real smile" for you just because you asked me to. Now, keep moving.

Which brings me to my next point. The prices are as marked. In what universe does “Strawberries for $2.99” mean “2 for $.99”? People would rather go through the trouble of waiting in line for their two boxes of strawberries and then being told that they are wrong instead of reading or double-checking the price. Then, when they get to the front of the line and I tell them the actual price, they swear on their mother’s grave that I’m wrong. Trust me, this isn’t the first box of strawberries I’ve rung up all day. Then they throw the strawberries on my incredibly small counter and claim they don’t want it because it’s too expensive. Stop looking at me to see if I’m going to do something about it. I’m not going to apologize for a price I did not assign and honestly, I could care less if you don’t buy the strawberries. This isn’t my store. You do you. Just don’t leave it on my counter.

The counter top at my job was way too small for people to come around leaving their groceries on top of it while they shopped for more. Yet, people still insisted on doing it. “I’ll be back in a sec” they would say to me without even glancing. At first, I was a bit too shy to say something about it but there’s only so much one cashier girl can take. “This counter is for checking out only.” “There are baskets by the entrance you just walked through.” Some customers would realize their mistake and apologize but others would either ignore me or put up a fight. This one guy told my coworker he didn’t like using the baskets because they don’t “look clean.” Shall we hose them down on the store front for you? This other guy told her he forgot to bring his “third hand” and that’s why he had to place his groceries on the counter. Are you kidding me? That’s what a basket is for.

Lastly, don’t get mad at cashiers for no reason. Just because I work here doesn’t mean I’ve tried every single cheese in the fridge. It is not my fault my boss labeled the tangerines incorrectly. It is not my fault if the other girl charged you incorrectly yesterday. I have no control over the fluctuation of prices. I am not going to give you a discount just because you read the signs incorrectly. Also, you cannot pay me $8.00 in nickels and pennies. Have a nice day.

Cover Image Credit: Ted

Popular Right Now

35 Major Life Facts According To Nick Miller

"All booze is good booze, unless it's weak booze."

Fact: If you watch "New Girl," you love Nick Miller.

You can't help it. He's an adorable, lovable mess of a man and you look forward to seeing him and his shenanigans each week. While living the infamous and incomparable life of Nick Miller, and obviously Julius Pepperwood— he has learned many valuable laws of the land. And, although Nick refuses to learn anything from anyone besides his mysterious, old Asian friend Tran, he does have a few lessons he'd like to teach us.

Here are 35 facts of life according to 'Nick Milla Nick Milla':

1. Drinking keeps you healthy.

"I'm not gonna get sick. No germ can live in a body that is 65% beer."

2. Dinosaurs never existed.

"I don't believe dinosaurs existed. I've seen the science. I don't believe it."

3. A paper bag is a bank.

"A bank is just a paper bag but with fancier walls."

4. Having sex is similar to delivering mail.

"I'm like a mailman, except instead of mail it's hot sex that I deliver."

5. Moonwalking is a foolproof way to get out of any awkward situation.

Jess (about Nick): "Now he won't even talk to me. I saw him this morning and he just panic moonwalked away from me. He does that sometimes."

6. Using a movie reference is also a great way.

Cece: "Come on, get up!"

Nick: "No, I don't dance. I'm from that town in "Footloose."

7. There's no reason to wash towels.

Nick: "I don’t wash the towel. The towel washes me. Who washes a towel?"

Schmidt: "You never wash your towel?"

Nick: "What am I gonna do? Wash the shower next? Wash a bar of soap?"

8. Exes are meant to be avoided at all costs (especially if/unless they're Caroline)

"I don't deal with exes, they're part of the past. You burn them swiftly and you give their ashes to Poseidon."

9. IKEA furniture is not as intimidating as it looks.

"I'm building you the dresser. I love this stuff. It's like high-stakes LEGOs."

10. You don't need forks if you have hands.

Jess: "That's gross. Get a fork, man."

Nick: "I got two perfectly good forks at the end of my arms!"

11. Sex has a very specific definition.

"It's not sex until you put the straw in the coconut."

12. Doors are frustrating.

"I will push if I want to push! Come on! I hate doors!"

13. All booze is good booze.

"Can I get an alcohol?"

14. ...unless it's weak booze.

"Schmidt, that is melon flavored liquor! That is 4-proof! That is safe to drink while you're pregnant!"

15. Writers are like pregnant women.

Jess: "You know what that sound is? It's the sound of an empty uterus."

Nick: "I can top that easily. I'm having a hard time with my zombie novel."

Jess: "Are you really comparing a zombie novel to my ability to create life?"

Nick: "I'm a writer, Jess. We create life."

16. All bets must be honored.

"There is something serious I have to tell you about the future. The name of my first-born child needs to be Reginald VelJohnson. I lost a bet to Schmidt."

17. Adele's voice is like a combination of Fergie and Jesus.

"Adele is amazing."

18. Beyoncé is extremely trustworthy.

"I'd trust Beyoncé with my life. We be all night."

19. Fish, on the other hand, are not.

“Absolutely not. You know I don’t trust fish! They breathe water. That's crazy!"

20. Bar mitzvahs are terrifying.

Schmidt: "It's a bar mitzvah!"

Nick: "I am NOT watching a kid get circumcised!"

21. are blueberries.

Jess: "So far, Nick Miller's list of fears is sharks, tap water, real relationships..."

Nick: "And blueberries."

22. Take your time with difficult decisions. Don't be rash.

Jess: "You care about your burritos more than my children, Nick?"

Nick: "You're putting me in a tough spot!"

23. Getting into shape is not easy.

"I mean, I’m not doing squats or anything. I’m trying to eat less donuts."

24. We aren't meant to talk about our feelings.

"If we needed to talk about feelings, they would be called talkings."

25. We're all a little bit too hard on ourselves.

"The enemy is the inner me."

26. Freezing your underwear is a good way to cool off.

"Trust me, I'm wearing frozen underpants right now and I feel amazing. I'm gonna grab some old underpants and put a pair into the freezer for each of you."

27. Public nudity is normal.

"Everbody has been flashed countless times."

28. Alcohol is a cure-all.

"You treat an outside wound with rubbing alcohol. You treat an inside wound with drinking alcohol."

29. Horses are aliens.

"I believe horses are from outer-space."

30. Turtles should actually be called 'shell-beavers.'

Jess: "He calls turtles 'shell-beavers."

Nick: "Well, that's what they should be called."

31. Trench coats are hot.

"This coat has clean lines and pockets that don't quit, and it has room for your hips. And, when I wear it, I feel hot to trot!"

32. Sparkles are too.

"Now, my final bit of advice, and don't get sensitive on this, but you've got to change that top it's terrible and you've got to throw sparkles on. Sparkles are in. SPARKLES ARE IN."

33. Introspection can lead to a deeper knowing of oneself.

"I'm not convinced I know how to read. I've just memorized a lot of words."

34. It's important to live in the moment.

"I know this isn't gonna end well but the middle part is gonna be awesome."

35. Drinking makes you cooler.

Jess: "Drinking to be cool, Nick? That's not a real thing."

Nick: "That's the only thing in the world I know to be true."

Cover Image Credit: Hollywood Reporter

Related Content

Connect with a generation
of new voices.

We are students, thinkers, influencers, and communities sharing our ideas with the world. Join our platform to create and discover content that actually matters to you.

Learn more Start Creating

The Zodiac Signs As Bath And Body Works Scents

Just in case you want to know what scent you are!

Bath and Body Works fans could be considered to be part of a cult. The scents draw you in as if calling your name, if you ever
wondered what your scent should be based on your zodiac sign, here it is!

Aries: Country Apple

The rather impulsive Aries takes their time picking and choosing the scents from Bath and Body Works. The soothing scent of a fresh apple orchard is just what they need on a daily basis to keep up with their shenanigans.

Taurus: Japanese Cherry Blossom

The personality of a Taurus is stubborn, or what I like to say, is stuck in their ways. When they first discovered this scent in middle school, this was it. This is the only scent you will find anywhere around a Taurus.

Libra: Pink Chiffon

Pink Chiffon is another cult classic. This best selling scent went out of style for a hot second but is back and bigger than ever.

Leo: Thousand Wishes

Thousand Wishes is a purr-fect scent for a Leo. The light scent adornes the wearer just the right amount to get the desired reaction from those around them.

Aquarius: Be Enchanted

The rather cold personality of an Aquarius is counteracted by the loving scent of Be Enchanted. The scent is just enough tenderness for the wearer to be relaxed.

Gemini: Moonlight Path

Gemini's constantly change their favorite scent and are in and out of the store almost weekly to by new lotions, candles, and body washes. You will never see a full empty bottle of anything, however, Moonlight Path is the scent they keep coming back to again and again.

Virgo: Sea Island Cotton

The clean personality of a Virgo must be matched with the clean scent of Sea Island Cotton.

Capricorn: Cucumber Melon

Another clean scent of Cucumber Melon is the exact thing a Capricorn needs. The balance and calming scents are what make this scent so attractive to a Capricorn.

Scorpio: Paris Amour

The light scent is what you would expect from an extreme sign like a Scorpio. The scent lightly washes over the wearer in almost a cloud that

Sagittarius: Cashmere Glow

Cashmere Glow is a perfect scent for the winter sign. The vanilla and golden peach scent is just the mixture that creates the perfect accessory in the chilly months.

Pisces: Warm Vanilla Sugar

This lovely scent accentuates the lovely personality of a Pisces. They can never get enough of this scent so they just keep buying and buying until they have a full stockpile.

Cancer: Velvet Sugar

Velvet Sugar is the perfect blend of red velvet and strawberries and a Cancer is always changing their mind. The wearer can tell if it is a more red velvet or strawberry kind of day, and that is the balance that they need in their lives.

Related Content

Facebook Comments