Like many students, I work at a fast food restaurant. But if you ask my boss, it's "fast casual dining." Of all of the positions I work at my job, I prefer working drive-thru. It's fast-paced and minimum contact. There are many pet peeves I have when taking orders. Just to educate the general population who hasn't ever had to slave away while basically being outside at work, here's a list.
1. Having more than 2 orders per car.
I'm not sure if it's like this at all fast food drive-thru's, but no matter how many orders there are in a car, I have to do it. So yes, it is "okay" if you come through with six orders but anyone taking your order will hate you.
2. Ordering more food at the window.
It seriously takes time to make your food, we don't just have it automatically made up to give to you. Know everything you want before driving to the window.
3. Not knowing what you want to order.
Sure, take a good 30 seconds to decide what you want to eat but do NOT take 35 years to decide. We don't have that many options, just choose.
4. Asking if our custard is dairy-free.
In what world is ice cream or custard, that is served in a fast food setting, ever going to be dairy free?! No world.
5. Asking if our fries, bread, etc. are gluten-free.
Do you even know what gluten is?
6. Driving off after ordering.
Okay, well you just messed up our entire order of operations and wasted money and food. If you don't want to eat here, don't go through the entire process of ordering food.
7. Pulling up 30 feet away from the window.
This isn't an issue for everyone, but it is annoying. Personally, I'm a small gal and I don't have that long of arms. I'm going to have to put half of my body outside of the window.
8. Coming through in extremely stormy conditions.
Honestly, this is an accurate representation of how things look whenever the rain and wind come through the window and hits me.
9. Being angry at the cashier for how busy we are.
Okay, yeah I know we're busy...I'm super sweaty and stressed so I KNOW we're busy. You don't have to tell me and yell at me for it. I can't make burgers cook faster unless you want undercooked burgers and food poisoning.
10. Attempting to prank us.
Yeah, sure it's funny to you but it's nothing but annoying to us. I have a job to do and I'm busy enough without you wasting time with jokes that really aren't that funny.
11. COMING IN 5 MINUTES BEFORE WE CLOSE.
Honestly, you are the worst kind of guest if you come in right before closing time. You have no idea how long it is going to take to close the lobby, the back, the grill, etc. I have to clean everything and you coming in and ordering 2 combo meals, 2 sundaes, 3 concretes, and extra fries is really going to make me hate you and probably make us way behind time. I'd like to be able to start cleaning things right at closing time, not when you drive away.
