What Working At Dunkin' Donuts Has Taught Me
Start writing a post

What Working At Dunkin' Donuts Has Taught Me

Move over Starbucks, Dunkin' Donuts is where it's at.

What Working At Dunkin' Donuts Has Taught Me

Dunkin Donuts has been an integral part of my identity for the past 4 years. I remember the first time I sipped a delicious cup of iced caramel coffee with my mother and aunt at the tender age of 10, and from there I was hooked. As I became older, I would stop at my local Dunkin' down the street so much that they were probably sick of me, yet always memorized my caramel coffee order to perfection. Never in a million years would I imagine myself behind the counter making other people's orders.

Once I turned 16, my parents forced me to find a job. I guess they were sick of me asking for money every time I went to the mall, or maybe they wanted me to gain some independence and venture out into the real world. After a year of persistent begging and a downward slope in my bank account, I hesitantly applied to Dunkin' Donuts on May 11, 2016. The following day, as I was getting my nails done for prom that upcoming weekend, an unknown number called me.

That unknown number turned out to be my future boss, Kim. Her charm and bubbly personality was captured over a 5 minute short conversation in which she informed me that I had an interview scheduled at 11:00 pm that Saturday. After an interview that literally lasted 3 minutes, I was hired on the spot. I was so excited to have this job, and was ready for the free donuts and any shifts that came my way.

Well, let me tell you one thing about working at Dunkin, especially if its your first real job: it will be hard, and as a beginner coffee crusader you will have struggles. I remember my first day of work like it was yesterday. I must've spilled over a dozen cups of iced coffee, burnt my hand picking up a bag of hash browns (without using gloves!!) and messed up dozens of confusing coffee combinations on the register (it still gives me nightmares). As a new crew member, I was left at the very bottom of the hierarchy with very little help, but that's how life works. The truth is, everyone is a beginner at some point. At one point, I didn't know the names of any of the syrups, or how much cream and sugar is in a medium cup of coffee. I often had to learn the names of donuts all by myself, and had to master what "light and sweet" and "a regular medium" meant in order to avoid angry customers. In retrospect, I'm thankful that my fellow crew members let me struggle, because in the end I became independent and an expert all by myself no matter how many times I questioned my abilities. They have given me the skills to train newer employees, and for that I thank them (even when I was annoying and untrained...you guys rock.)

At first, I dreaded the 5:00 am opening shifts. I was barely awake, cranky, and not in the mood to work for 10 hours straight. I always thought who in the world would want to work weekend mornings in a coffee shop? Of course I would run into rude and impatient customers that demanded their regular coffee on the commute to work, but I've also become familiar with the regular customers that always greet me with a smiling face no matter how early it is. I've become friendly with the yoga mom (large iced green tea with extra lemon) with her crazy collection of leggings, and an older man named Mike (small hot coffee with regular cream and half a sweet in low) who always asked me about school and and college. These are the kinds of people you begin to cherish, and the people who make your job a lot more tolerable. Without friendly customers, I wouldn't have something to look forward to at work (besides the free food, of course)

My crew members, who were once strangers, ended up becoming a second family to me. Each and every member had a special quirk about them, like the guy who called out sick 4 times a week, or the guy that took 45 minute long breaks. My crew members were a second support system. When they laughed I laughed, and when I cried they did the same. We truly had each others back through the good times and bad, the busy shifts and the slow shifts. Without my Dunkin' family, I would've definitely gone insane.

Even though I am no longer a crew member, I will be forever grateful for my time working at Dunkin' Donuts, and I wouldn't trade my time there for the world. It truly is a good way to learn experience and money, and the hard work I put in payed off.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
Peter Truong

If you still have not figured out what you want to cook on Thanksgiving, baked macaroni and cheese is something worth considering. It is simple, affordable, and delicious. I have had many different types of baked mac and cheese and most are dry. I do not like a dry mac and cheese, it just does not seem appealing to me. If you like the creamy cheesy essence of mac and cheese, look no further, this recipe is for you.


Keep Reading... Show less

As a first-year college student, I've been doing a lot of meeting and introducing myself to people, often with the classic format of "name, hometown, major".

Keep Reading... Show less
Health and Wellness

This Simple 7-Step DIY Face Mask Combines Safety — And Sustainability

Instead of studying like I intended on doing today, I made a face mask for some reason and thought I'd share how I did.


If you were looking for a simple way to make a mask, I am happy to share how I personally make them. I have a pretty small face in general, so I prefer having my homemade ones so they fit better. This is also a great alternative to just throwing away any clothes! Before starting, you will need to make sure you have fabric, thread, a needle, and pins; if you have a sewing machine, you obviously could use that instead of hand sewing it.

Keep Reading... Show less
Student Life

6 Ways To Handle The Stress Of Earning Your Degree From Your Childhood Bedroom

Oh so this was the room where I snuck cookies upstairs past my bedtime and stole R-Rated movies to watch when my parents were asleep and now I'm expected to earn my degree in this very same room?

Photo by Aaron Burden on Unsplash

It's definitely not easy, but it's something so many kids are struggling with right now.

Keep Reading... Show less

November is such an underrated month. With all the excitement that comes with Halloween ending and the holiday season around the corner, some people skip over it and go straight to their Christmas playlist. For me though, November is the perfect time to compile a playlist of songs that bring on major nostalgia which I think is perfect for this time of year. If you're looking for something to get you in that thankful spirit before you head into the Christmas spirit or something to play while you enjoy Friendsgiving, here are some go-to songs to add to your November playlist.

Keep Reading... Show less

Taylor Swift is famous for her Easter eggs on social media that hint at what is coming next for her. Over the past few days, fans noticed a change in Swift's hair when she was accepting her win as Apple's songwriter of the year that was reminiscent of the "Red" era. Of course, this has caused widespread speculation that Swift has begun to re-record her masters.

Keep Reading... Show less

While joyful, the holiday season can also be stressful for many and that's A-O.K. Plus, with the added tension that is 2020, this year's holiday season is a lot, to put it simply.

This is your reminder to put yourself first and listen to what you're yearning for. Deep down, you know what you need to thrive and I know that you can get there.

Keep Reading... Show less

25 'Open When' Topics And Ideas For That Special Someone In Your Life

Open When Letters are letters you can give to your special someone.

Lauren McCally

Stuck on what to get the person you love the most?

And, well, let's be honest, is hard to shop for? Well then, why not send them some Open When Letters?

Keep Reading... Show less
Facebook Comments