Toys R Us employee stories

Yes, The Toys 'R' Us/Babies R Us Liquidation Is Sad, But It's even Worse For Us Employees

Receiving dumb questions like this on a daily basis really drove me and my co-workers up the wall.


By the time my last day rolled around, I had had it up to here with people asking when our last day was, what the percentage off things were, if we had this item or that, and customers still not being satisfied with the current discount. "Do you think the percentage will go lower?"

Honestly, I had no idea.

My managers did not tell us when the price changes were happening until we had to make the signs. And even if we did know, we weren't allowed to tell the customers that.

I was a seasonal cashier and customer service representative at the local Babies R Us. So, I dealt with a ton of customer issues and did everything I could to resolve them. But when I came back for the summer, that all changed. We could no longer take returns, exchanges, gift cards, merchandise credits, ships from store, online orders, price adjustments, and registries. My job became so much easier. And as the days were ticking down to the final day, the store got more and more depressing. Customers were still giving me and my co-workers lip, and the running joke was "What are they gonna do, fire us?" We wouldn't do anything bad, just the idea incited this thought.

Every day the store looked completely different. This store had been my home for three years, and many more for so many of my co-workers. It was our second home. And I don't think people realized that being rude to us didn't change the fact that the store was closing. "No wonder you guys are closing." One lady told me one day when our price for a pair of Converse was higher than the suggested price. Her daughters apologized for her and I only smiled because I didn't want to make matters worse by replying with a snappy comment. Other customers saying "This is why I don't online shop" meant nothing to me after the fiftieth time said. Yes, every person helps, but with huge companies like Walmart and Amazon as competitors, it was hard for the R Us brand to keep up.

It didn't help that every time a floor model of a stroller or car seat was purchased, the guest would ask if there was an additional discount off. Normally, yes there would have been. But with the liquidation, we were no longer in charge, so no there was not an additional percentage off. Which of course angered customers and made them reconsider their original choice. Asking for coupons was also stale. We haven't sent out any emails with coupons for months. So, no, you did not leave the coupon on your counter.

"Can you scan my rewards card?" Sure, but at this point, it's not going to do anything.

"Can you look up this registry?" Yes, but it doesn't matter because they can't return anything.

"Can I still purchase things off your website?" No, our website is stocked with items in our warehouses, and those have been empty for months.

Receiving dumb questions like this on a daily basis really drove me and my co-workers up the wall. Every phone call we answered were the same three questions: When is your last day, What is your current percentage off, and Do you have this item in stock. As the merchandise dwindled down to the first fifty feet of the store, it got easier and easier to tell customers what we do and do not have. But it also got closer to the sad reality: the 'R' Us brand was dead.

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15 Actual Thoughts You Have While Wandering Around TJ Maxx

God bless TJ Maxx.


I recently went to TJ Maxx with a friend with the sole purpose of not buying anything. We literally looked at everything, though, and later, I walked out with half a dozen items I was not planning on buying. I'm just glad it was only six from the number of things I saw and liked.

Here were my thoughts as I wandered around TJ Maxx for an hour.

2. "Of course I have to check out the clearance section... except that's basically the entire store."

4. "This may look horrible on me but I'm going to try it on anyway."

5. "Maybe I should just look at some nice clothes for work. You can never have too many business casual clothes..."

7. "$5 makeup... How bad could it be?"

8. "American Eagle shorts for only $15?!"

9. "I can't carry all this stuff."

10. "Do I have a gift card?"

11. "I want to decorate my house with everything in here."

12. "Oh, look, something I didn't need... but buying anyway."

13. "Could I pull this off? It's cheap and looks good on the mannequin..."

15. "Yes, I found what I wanted. No, I did not need any of this."

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15 Items You'll Actually Need For Your Dorm Room

You can thank me later.


When my parents helped me move into my dorm room, I realized that there were a lot of items that we didn't think about. I ended up purchasing a lot of these items later on because I didn't realize how necessary they were until I was fully settled into my dorm.

1. Extra-long drawers

If you're like me and have a thousand t-shirts and pairs of jeans and leggings extra long drawers are essential for clothing storage. Having four of these drawers helped me store all of my items with ease.

2. An ottaman or stepstool

This is one thing that I totally did not think of when I moved into my dorm. Looking back, I really wonder how I thought I was going to get into my bed. After I moved in, my parents quickly ran to Target and got an ottoman so I could get into my bed. It spruces up the room while also being able to hold my snacks in it.. which is essential.

3. A vanity mirror

I ended up paying a pretty price for my vanity mirror, but its worth it. It has a light, so it became so easy to do my makeup in my room at any time of the day.

4. A planner that works for you

First of all, don't be like me and get a planner that is too small to even write anything in it. I did that and saw my grades suffer. I ended up asking for a planner for Christmas and I couldn't wait to start using it. It has a page to set goals every month and to-do lists for every week.

5. A nice water bottle

I was that cliché student and got a nice Hydro Flask water bottle before I started college. Even though I had to get a special kind with a nozzle, it was completely worth it knowing it would keep me hydrated.

6. Felt hangers

This is one thing that my mom suggested, and I am so glad she did. It may seem like a small change but felt hangers truly make a huge difference in closet space. I have most of my winter clothes and some summer dresses all in one closet thanks to these hangers.

7. Assorted command hooks

These are essential for every college student. I used command hooks for my jewelry, my bathrobe and toiletries and my Christmas lights. They may be a little pricey but its worth it for storage and aesthetic purposes.

8. A toaster

I didn't get a toaster until the second semester of college but it's been a lifesaver. Because of my toaster, I was able to have breakfast in my dorm instead of using my meal plan or spending extra money.

9. A collapsible laundry basket

My roommate actually bought this after the first semester because she liked mine so much. It was not only super easy to store but made doing my laundry so much easier.

10.  A rug

It sounds simple, but its amazing how a rug makes everything look more cohesive and cozy.

11.  A memory foam mattress cover

The mattresses in college dorms are pretty uncomfortable, so getting a foam mattress topper was key. It's made my bed so much more comfortable.

12.  Printed pictures

I printed off many pictures at the end of my first semester. I had pictures from back home, but also from my first semester. Sometimes when I'm feeling down, I like to look at those pictures and realize how grateful I should be for the people in my life.

13.  Spinning toiletry organizer

I ordered this off of amazon a few weeks into my freshman year and it minimized my storage so much.

14.  Large luggage bags

I didn't realize how many clothes I had until I came home from Thanksgiving break. These luggage bags are essential for easy traveling.

15.  A winter coat and boots

This is SO important. I got a winter coat for Christmas during my senior year, and felt really silly wearing such a long coat outside. However, once I got to college I realized that everybody wears these winter coats and so important. So many of my friends bought boots after the first semester of college because they realized how important they are. They not only keep your feet warm but have super good traction which prevents you from slipping while walking to class.

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