10 Annoying Things Only Servers Understand

10 Annoying Things Only Servers Understand

Working in the customer service industry means working with some annoying customers.
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Working as a server can be both a blessing and a curse. It's a great way to earn a large sum of money in a short amount of time, but like every job, it has its downsides.

Working as a server puts you in situations with many different types of people who can get on your nerves. But working in the customer service industry means you have to handle any difficult situation or person with politeness and hospitality, even if that means biting your tongue.

From rude customers to inadequate tips, here are ten annoying things only servers will understand.


1. When a customer asks for the check… but takes forever to actually pay it

As a server, it’s critical that you are attentive to your tables. But when customers don’t pay their tab right away after they ask for it, you tend to become over-attentive and impatient. So, you hover uncomfortably around the table to ensure you get them their tab back in a timely manner.

2. When a customer complains about food.. as if the server cooked it.

If the food is bad, by all means, please complain. But sometimes, the way in which customers approach the matter can be disrespectful and irritating for servers. Some customers don’t realize that the server isn’t the one in the kitchen...they just bring it out.

3. Making ridiculous requests

As someone who works at a restaurant in a busy city, I can tell you that you will encounter all types of people. The requests from these people vary greatly, from turning the music down on a busy Saturday night to asking for quarters when you’re in the middle of running food and drinks for ten different tables. And sometimes it can be more pressing requests like threatening to leave if the staff won’t turn the channel to the game they want to watch. Either way, it's quite tiresome.

4. No tip, or barely tipping

This one is straightforward, but it is a slap in the face when you work hard serving a table and they end up leaving without tipping.

5. Being interrupted when you’re on the monitor

It can be annoying when you’re running around during a busy shift and one of your customers seeks you out on their own. Unless you have been a bad and inattentive server, this can be incredibly frustrating. When a customer interrupts you in the middle of a task, it leaves you flustered and stressed.

6. Outrageously messy table

As a server, it’s typically your responsibility to clean up after your tables. Some people are so messy that it’s hard to comprehend how a group accomplished to create such a mess. I’ve found that more often than not, the perpetrators are grown, adults.

7. When your tables all ask for something at once

It often happens where it seems like all of your tables are in sync, and need help all at once. This can be difficult when five different tables all want to pay at the same time, but a server can only cash everyone out so quickly. This can lead to customers becoming impatient and inevitably complaining that you're being slow.

8. The mute table

Sometimes it’s a full table and sometimes it’s just one person out of a group. But from time to time, you will get a table that barely responds after you ask a question. "Need anything else?" Chirp chirp chirp. It’s even more awkward when a person at a table says someone else wants another drink without validation from the actual person. Blank stares or ignoring me altogether is extremely frustrating. Do you want another drink or not?

9. When a customer gets too intoxicated

This can be tricky. Sometimes it’s your call to decide whether or not to cut someone off. But that can cause unnecessary conflict and uncomfortable interactions. Every server has seen that one person who was so intoxicated they could barely walk out. Sometimes customers can still function and are either rude or inappropriate. This is almost worse.

10. Misunderstanding what someone said

Sometimes, when you’re busy during a rush, it is possible to hear incorrectly what someone said, forget to write something down or put an order into the monitor wrong. This can be frustrating because there is nothing you can do about it except apologize and move on.


Although these things can be annoying, the pros of working in the service industry overshadow them. Sometimes all you can do is take a deep breath and continue to be the stellar server you are.

Cover Image Credit: NY Daily News

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​An Open Letter To The People Who Don’t Tip Their Servers

This one's for you.
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Dear Person Who Has No Idea How Much The 0 In The “Tip:” Line Matters,

I want to start off by asking you a simple question: Why?

Is it because you can’t afford it? Is it because you are blind to the fact that the tip you leave is how the waiter/waitress serving you is making their living? Is it because you’re just lazy and you “don’t feel like it”? Is it because you think that, while taking care of not only your table but at least three to five others, they took too long bringing you that side of ranch dressing? Or is it just because you’re unaware that as a server these people make $2.85 an hour plus TIPS?

The average waiter/waitress is only supposed to be paid $2.13 an hour plus tips according to the US Department of Labor.

That then leaves the waiter/waitress with a paycheck with the numbers **$0.00** and the words “Not a real paycheck.” stamped on it. Therefore these men and women completely rely on the tips they make during the week to pay their bills.

So, with that being said, I have a few words for those of you who are ignorant enough to leave without leaving a few dollars in the “tip:” line.

Imagine if you go to work, the night starts off slow, then almost like a bomb went off the entire workplace is chaotic and you can’t seem to find a minute to stop and breathe, let alone think about what to do next.

Imagine that you are helping a total of six different groups of people at one time, with each group containing two to ten people.

Imagine that you are working your ass off to make sure that these customers have the best experience possible. Then you cash them out, you hand them a pen and a receipt, say “Thank you so much! It was a pleasure serving you, have a great day!”

Imagine you walk away to attempt to start one of the seventeen other things you need to complete, watch as the group you just thanked leaves, and maybe even wave goodbye.

Imagine you are cleaning up the mess that they have so kindly left behind, you look down at the receipt and realize there’s a sad face on the tip line of a $24.83 dollar bill.

Imagine how devastated you feel knowing that you helped these people as much as you could just to have them throw water on the fire you need to complete the night.

Now, realize that whenever you decide not to tip your waitress, this is nine out of ten times what they go through. I cannot stress enough how important it is for people to realize that this is someone's profession - whether they are a college student, a single mother working their second job of the day, a new dad who needs to pay off the loan he needed to take out to get a safer car for his child, your friend, your mom, your dad, your sister, your brother, you.

If you cannot afford to tip, do not come out to eat. If you cannot afford the three alcoholic drinks you gulped down, plus your food, and a tip do not come out to eat.

If you cannot afford the $10 wings that become half off on Tuesdays plus that water you asked for, do not come out to eat.

If you cannot see that the person in front of you is working their best to accommodate you, while trying to do the same for the other five tables around you, do not come out to eat. If you cannot realize that the man or woman in front of you is a real person, with their own personal lives and problems and that maybe these problems have led them to be the reason they are standing in front of you, then do not come out to eat.

As a server myself, it kills me to see the people around me being deprived of the money that they were supposed to earn. It kills me to see the three dollars you left on a forty dollar bill. It kills me that you cannot stand to put yourself in our shoes - as if you’re better than us. I wonder if you realize that you single-handedly ruined part of our nights.

I wonder if maybe one day you will be in our shoes, and I hope to God no one treats you how you have treated us. But if they do, then maybe you’ll realize how we felt when you left no tip after we gave you our time.

Cover Image Credit: Hailea Shallock

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The Best Summer Job And Lobster Roll In Connecticut

It's truly the coolest summer job.

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I work at a restaurant on the Connecticut Shoreline called Lobster Landing. Lobster landing is located on the water in Clinton, CT. I work every day in the kitchen helping to serve food, take orders, and cook food. Having a summer job can be really boring at times, but not when you work at a place like this because there's always something going on. Deciding to apply and work at Lobster Landing was one of the best decisions I ever made.

Lobster Landing is owned by two amazing people, Enea and Cathie Bacci. The two of them have worked incredibly hard by devoting much of their time and energy into getting their business to be as successful as it is today. They always welcome their customers with a warm smile or even sometimes a big hug. Cathie and Enea make it an unforgettable and happy experience for everyone that comes to their restaurant. Lobster Landing is a home away from home for not only the customers but also for the staff. They have a very small staff of about 13 people who act like a close-knit family.

Lobster Landing is a very simple restaurant. There are only three things on the menu. Lobster Landing is most famous for their Lobster Rolls. Their Lobster Rolls could be considered to be the best in the state of Connecticut. Because I'm a little biased, I would say they're the best in the world. They also offer a sweet Italian sausage with peppers, onions, and a spicy mustard vinaigrette sauce and lastly, they offer all-beef hot dogs with cheese or sauerkraut. They are also BYO (bring your own.) You can bring anything they don't serve including wine, beer, French fries, side salads etc. For side's, they offer coleslaw, bags of potato chips and at the end, they have cups of gelato! I am definitely guilty of eating lots of gelato at work, but don't tell anybody!

So what makes the Lobster roll so amazing? Lobster Landing serves only hot lobster, not cold. They serve their lobster rolls European style, which means they don't have mayo on them. They use fresh lobster meat, steamed and cut that day in their roles. Each roll contains a quarter of a pound of heated lobster meat. After the lobster is put in the roll, fresh lemon is squeezed on it. Then, warm melted butter is poured over the top of the roll. Lobster Landing also offers a gluten-free option for those who need it!

Not only are the Lobster rolls the greatest of all time, the environment and view is also incredible. They have ocean side seating. The upper deck next to their famous building is built over the water. You can sit anywhere at the restaurant and have a beautiful view of Connecticut oceans. The breeze that comes off the water is perfect for a hot summer day. Lobster Landing is built right next to a marina so there's always boats passing by with eager people waving to their wonderful customers.

One of the main attractions of Lobster Landing is the building itself. The building has been here for a very long time and has survived large storms, hurricanes, floods etc. This rustic building is very beautiful and you'll often see people taking pictures of it or in front of it. I've even seen prom pictures, wedding pictures, and special occasion photos being taken in front of the building.

Lobster Landing offers such a nice environment for its employees and it is always so much fun to work there. The customers are always so nice and talkative, and it is always wonderful to see the regulars that are there almost every week! If you haven't tried a lobster roll here, you seriously need to, it's worth it!
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