Since the incident occurred last week, almost everyone has heard of the police confrontation that took place in a Philadelphia Starbucks— cell phone footage capturing the event had garnered over 10 million views as of Tuesday. The two men arrested were waiting for a friend in the store, and were reprehended for not making a purchase.

According to store representatives, the two men had asked to use the Starbucks restroom, and were told they could not without making a purchase. Though this is standard in many cafes, they were then told to either make a purchase or leave the store. When they didn’t leave, the store manager called the police, who arrived within minutes and arrested them for trespassing.

After the story surfaced, Starbucks has come under fire due to the confrontation’s obvious racial undertones. In this case, the two men arrested were African-American, while the manager who called the police was white. For me, enforcement here is the issue. As a white woman, I’ve sat in cafes for hours doing homework either without buying anything or long after I finished my drink. If I were waiting for a friend at that Starbucks, would the manager have called the police on me? The answer is likely no— as Philadelphia Mayor Jim Kenney noted, “this is not just a Starbucks issue. This is a societal issue.”

Andrew Yaffe, who the two met were meeting with, seemed to feel the same way. Yaffe arrived as the men were being handcuffed— video footage shows him asking other customers, “does anybody else think this is ridiculous?” “It’s complete discrimination,” he said to the officers. It’s worth noting that Yaffe, a white man, was neither asked to leave the store nor reprehended by police. If he were a person of color, would he have been arrested as well for ‘disturbing the peace?’

The arrested men, whose names remain unreleased, were held in police custody for nine hours before ultimately being released without charges against them. Police officers cite a lack of evidence.

Within days, the Starbucks cite in question was thronged with protestors. Protestors lined up outside the venue to decry the company’s actions, chanting mantras like “a whole lot of racism, a whole lot of crap, Starbucks coffee is anti-black.”

Some backlash has been more formal; the city mayor ordered the Commission on Human Relations to investigate the company’s policies.

Starbucks CEO, Kevin Johnson, has labelled the arrests “reprehensible.” On May 29, over 8,000 of of 28,000 Starbucks locations will be closed for the afternoon to undergo racial bias training. The curriculum for the training is due to be developed with collaboration from notable American civil rights leaders. These experts include big names, such as Bryan Stevenson, founder of the Equal Justice Initiative, and Sherrilyn Ifill, president of the NAACP Legal Defense and Education Fund.