5 Things I Learned While Working At A Restaurant

5 Life Lessons I learned While Working in a Restaurant

Working in a restaurant really does build character and it is a learning lesson.


When I first started college, I worked in a restaurant near campus. It was a great first job, and I am grateful for the experience; however, working with the public especially in positions such as food service is not an easy task.

For all the bad experiences I had with customers, though, they did teach me, or reinforced, some valuable lessons.

1. Be Respectful

Just because a person works in a restaurant does not mean that they are beneath you. There were numerous times when my coworkers and I were talked down to or treated like we were dumb just because we worked in a restaurant. None of the people I worked with were lacking in intelligence, and my friend was a nursing student with a full scholarship. I too had a full scholarship, and we were both members of an Academic Honors Society.

A lot of times the people who work in food businesses as waitresses, cashiers, or cooks are there because that was the only job they could find, or, like me, go to college nearby. This behavior reinforced in me that there is never a reason to treat someone, no matter what their job or status is, as if they are worthless. Everybody has value and should be treated as such.

2. Have Patience

It's true, patience is a virtue. One of the quickest ways for someone to lose their patience is to keep them from their food. Some people do not have any patience when it comes to getting their food. Some think that it should magically appear in front of them as soon as they order. Many times when it takes a while to get food it is because we are either understaffed or slam packed full. Most of the times when I had problems with people demanding their food or wanting their money back was during these times, and in situations like these, it does not help to get angry.

Trust me, we are just as stressed as you are because we are not getting food out quickly enough.

Since working in the food industry, I have so much more patience than I used to. I no longer get aggravated when I have to wait a little longer. Seeing the other side of the counter helped me to realize that some wait times can just not be helped.

3. Some People Can Not be Satisfied

My second day on the job, a lady cussed us out over toast. We had a machine that buttered and toasted the bread just on one side. She wanted her bread toasted on both sides, but she did not tell us that when she ordered. It did not help when we tried to fix it either, she just wanted to argue with us. Some people just like to get angry. They will not and can not be satisfied because they all they want is to tear somebody down. My job helped me to realize that you can not please everybody. You just have to do your best and pay no attention to the people who try to tear you down.

4. Be Kind to Others

The best way to get good service at a restaurant is to be kind. Everybody has bad days and waitresses are humans just like everyone else. We mess up, spill things, and get orders wrong sometimes. My favorite customers were always the ones who were nice and respectful when mistakes happened. I always try to be kind and treat others the way I would want to be treated because I remember how it felt when people were rude to me when I made errors. Always practice kindness.

5. Tip Often and Tip Well

At the restaurant I worked at, customers ordered at the counter, and then we brought the food out to them. Because of this, we did not often receive tips, and when we did we had to share them with the rest of the girls that were working the same shift. It was a good day if we went home with five dollars. We worked hard to make sure our customers were satisfied, and when we didn't get but just a couple of dollars at the end of the night, it was a little discouraging. Restaurant staff always appreciate being recognized for their service, and every little bit counts, especially when you're only making minimum wage. Now when I go out to eat, I always try to tip my waiter or waitress well. I remember how hard it was sometimes to make sure all the customers had what they needed, especially when it was busy.

The next time you go out to eat, take a moment to consider the person who is waiting for you. They are just trying to make a living like everyone else. Please remember to show them some kindness and respect, and if the service was good to give them something a little extra.

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8 Things To Know About The 911 Dispatcher In Your Life

In honor of National Public Safety Telecommunicators Week


For the first 18 years of my life, all I knew about 911 dispatchers was that they were the voice that came after the tone, from inside the pager on my dad's hip. The voice telling him where to go and for what. I had no idea after I turned 19 that I would soon become one of those voices. National Public Safety Telecommunicators Week this year is the week of April 14th-20th. I felt it appropriate to write my article this week focused on that, considering it is such a huge part of my life. For the rest of the world, it is just another week. For us, this is the one week out of the whole year that the focus is on the dispatcher, the one week where we don't feel so self-absorbed about saying what we do is nothing short of heroic. Here are some important things to know about the 911 dispatcher in your life.

1. We worry about you constantly

My biggest fear in this job is picking up the phone and hearing my loved one on the other end. No matter what the circumstance. The map zooms to the area of the county where my family and I reside, and my heart always sinks. I get a giant pit in my stomach because the very real reality is it may be someone I know and love. Don't be annoyed when we call you twice in one day or overly remind you to be safe. We are just always worried about our loved ones.

2. Our attention spans can be short

We are trained to get the pertinent information and details all within a matter of seconds. I can't speak for everyone on this, but I struggle a lot with paying attention when someone is talking to me, please forgive me if it feels as though I've stopped listening after a few minutes. I probably have. I've noticed that I listen very intently to the first couple minutes of a conversation and then my mind trails off. Nothing personal, just habit.

3. We have great hearing and multitasking skills

Most of us anyways. We can hear the person on the phone, the officer on one radio channel and the firefighter on the other, all at once. I have found that this skill comes in handy when trying to eavesdrop, also not as handy when you go out to dinner and can hear all five conversations going on around you. I have yet to master shutting that off when I am not at work.

4. We are hilarious

It could be a combination of using humor to deal with bad situations and spending twelve hours at a time in a little room together. But I think it’s that we are just freaking hilarious, nothing else to it. If you go the whole 12 hours without laughing, you're doing something wrong.

5. We have a very complicated love-hate relationship with our jobs

I love what I do, and I truly believe I was meant to put on that headset. Everything happens for a reason and my education plans out of high school didn't work out because I was supposed to be here doing this instead. I love what I do. I hate it sometimes too though. I remember specifically once taking a phone call about an hour before my shift was done. As soon as I got into my vehicle to go home, I bawled my eyes out and swore to myself that I was never stepping back into a comm center again. I hated my job with a burning passion that day. My next scheduled shift, I went back to work because I love it too. See, it doesn't even make sense it's just complicated.

6. We are tired

Believe it or not, this career can be incredibly exhausting. Someone once told me "You just sit at a desk for twelve hours, that can't be that hard." Physically that's right, we just sit there. Mentally and emotionally the first phone call of the shift can drain you and then you still have a little over 11 hours to go. I won't go into details on that but trust us when we say it was a bad call. We are tired. Some of my days off I just sleep all day not because I'm physically exhausted but because my mind needs that much time to recharge.

7. We are crazy

I really have nothing more to say other than no sane person would be a 911 dispatcher. We are all a little 10-96 in the best way possible.

8. We love harder than most

We love strangers we have never met, we love our officers that piss us off daily over the radio (we piss them off too) and we love our co-workers that drive us nuts sometimes. It takes someone incredibly strong to save a life through the phone and someone even stronger to go back after they didn't. With that strength comes a weakness of vulnerability, we know our hearts will break more often than others, and we still continue to put on that headset to help others. The people with the biggest hearts work in a dispatch center. If you are lucky enough to be loved by one don't take them for granted.

The list could go on and on. Dispatchers possess so many skills and qualities that most people will never acquire in their lifetime. People think 911 and picture the police officer, the firefighter, the paramedic often completely forgetting the 911 dispatcher. For us, that's okay because other than this one week out of the year, we don't expect praise or thank you. When it comes down to it, we love what we do and we would do it no matter what.

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Humans Of Orlando: Home Decor Master Ashlee Rosemeyer

An interview with a home decor businesswoman


There wouldn't be enough adjectives to describe Ashlee Rosemeyer but inventive is just a start. I first met Ashlee through work and got to experience her ambitious work ethic, generous personality and care through her passions. She mentioned she had a passion of starting a home decor business and then in weeks this passion became a reality. This businesswoman and friend sits down with me to discuss her creativity, advice on owning your own business, and her future plans.

AshsToAshs Mission Statement: Mosaic pots for people who love plants. Handcrafted and made-to-order using unique, colorful glass to bring light into daily life. Let love grow with a free packet of seeds accompanied with each pot.

Q: About Me: (Age, Hometown, If you're in school or major or whatever hobbies, aspirations)

I'm 22 years old. I was born in Fort Lauderdale, Florida. I graduated from UCF in 2018 with a Bachelor's in Criminal Justice. My hobbies include crafting, specifically things that involve ceramics and mosaics. I love putting a unique twist on everyday objects. I aspire to continue to challenge myself and grow both personally and professionally.

Q: What profession are you in and whats your dream profession?

I currently have worked as a retail manager for the past four years. I do love expressing myself through style. However, my dream profession would be something related to my criminal justice degree.

Q: What got you passionate to become a business owner and create home decor?

I have a home of my own and absolutely fell in love with decorating it. The more I added in details, the more I thought of how cool it would be if I could add those special details into someone else's home and bring them that same joy.

I look up to Dazey LA. She's a female entrepreneur who specializes in ethically made products. I love how her brand is so personal to her and its bright, real and uplifting. Her clothing makes you feel empowered.

Q: What's the importance of creating a good environment for your home and does art help with that?

I believe that a good environment is vital in encoring a good mood and providing you with a space to grow. Art helps bring inspiration to everyday life. It inspires me to be my most creative self.

Q: What are your goals in 2019?

The main goal of 2019 is to grow AshsToAshs.

Q: What can you say to someone that wants to start their own business?

Just go for it.

Q: How has the social media platform change the way you're able to produce and be creative and reach people?

It helps you reach people that you wouldn't normally get to reach. It helps reinforce your brand and spread your message.

You can discover more of her beautiful handmade pots on her Instagram @_ashstoash_

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